AJ Urbano
AJ Urbano at Wilsonville Toyota
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AJ Urbano

Customer Advocate

Wilsonville Toyota

9155 Boeckman Rd.
Wilsonville, OR 97070

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4.9
103 Reviews

I've been working in customer experience for 10 years now and I have found my home here at Wilsonville Toyota. I am born and raised in San Diego, California where the sun is always shining. My entire family is still there but I am accompanied here by my 5-year-old rotti named Sumo. I enjoy trying new places to eat, traveling to different countries, and thru hiking long distance trails like the Pacific Crest Trail or the Continental Divide Trail. I have had a few Toyotas in my life so far and I currently drive a 2023 Tundra Platinum. I would love to connect and work with anyone that enjoys low pressure car buying and great conversations. Stop by and say hello or reach out to me on here !

Dealership Experience

1 yr, 11 mos

Industry Experience

1 yr, 11 mos

Specialties & Trainings

PUTTING DREAMS IN DRIVEWAYS

4.9

103 Reviews

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103 Reviews of AJ Urbano

November 09, 2024

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Employee Rating

AJ Urbano is the best! He is the best sales person at Willsonville Toyota, kind and professional. More

by Erika Moreno
Sales Price Transparency
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Recommend Dealer
Yes
Nov 12, 2024

Wilsonville Toyota responded

Thank you for the great review! We’re thrilled to hear that AJ made such a positive impression with his kindness and professionalism!

November 03, 2024

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AJ is absolutely awesome, easy to talk to, welcoming and super helpful. He helped us during the whole process and even after. He is willing to go the extra mile! This was the best experience I’ve had buyin More

by Kjvand1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 06, 2024

Wilsonville Toyota responded

Thank you for your wonderful feedback! We're so glad AJ was able to make your car-buying process enjoyable and stress-free. His commitment to going the extra mile is something we’re proud of. It’s awesome to know this was the best experience you’ve had buying a car!

October 29, 2024

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I initially started working with Harris when I visited. He was fantastic! He was very friendly, explained my options and what was available on the lot, and was very helpful with features and test drives! H More

by Matthew
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Harris

Nov 02, 2024

Wilsonville Toyota responded

Thank you for sharing your experience! We’re delighted to hear that Harris and AJ provided you with such friendly, knowledgeable service and helped you find just the right vehicle. They work hard to ensure each customer feels supported throughout the entire process, and it’s wonderful to know they made a difference in your experience. Thanks again for choosing us, and enjoy every drive in your new car!

October 19, 2024

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AJ was so pleasant to deal with. He answered all my questions and helped me get my new Carolla Cross Hybrid ready to drive. Thanks AJ! More

by Deeh621
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kalab Moline

Oct 26, 2024

Wilsonville Toyota responded

Thank you for your kind words! We're thrilled to hear that AJ provided you with excellent service and helped get your Corolla Cross Hybrid ready. Enjoy your new ride!

October 17, 2024

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Wilsonville Toyota had the truck I was looking for and staffed professionals that simplified the buying process. More

by Tysonvassar
Sales Price Transparency
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Recommend Dealer
Yes
Oct 19, 2024

Wilsonville Toyota responded

Thanks for the review! We're glad we had the truck you were looking for and that our team made the buying process easy. Enjoy your new truck!

October 03, 2024

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I recently had the pleasure of working with AJ at Wilsonville Toyota, and I can’t recommend him highly enough! From the moment my girlfriend Crystal I walked in, he was welcoming and attentive, makin More

by Pedro.rivera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 05, 2024

Wilsonville Toyota responded

Thank you, Pedro, for your kind words! We’re delighted to hear that you and Crystal had such a positive experience with AJ. It’s great to know that AJ made the process smooth and worked hard to find a deal that fit your budget. We appreciate your recommendation and are here for you anytime!

October 01, 2024

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AJ was great to work with. He wasn't pushy or trying to sell me something I didn't want and made everything go very smooth. More

by alynch6759
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Oct 05, 2024

Wilsonville Toyota responded

Thank you for sharing your experience! It’s wonderful to know that AJ made the process enjoyable and easy for you without any pressure!

September 30, 2024

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Fair pricing AJ was helpful got what I wanted for a good price. Would recommend Aj More

by Dix-Cruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

Wilsonville Toyota responded

We’re happy AJ helped you get the vehicle you wanted at a price that worked for you! It’s great to know you had a positive experience, and we appreciate the recommendation!

September 28, 2024

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Employee Rating

good, no pressure process. AJ provided great information and was eager to help find the right car for our needs. More

by Mdbond73
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Oct 02, 2024

Wilsonville Toyota responded

It’s great to know that AJ provided the support you needed without any pressure. We’re here to help you find the perfect fit, and we’re glad you had a positive experience!

September 19, 2024

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This dealership helped in answering all my questions asked; this dealership also helped navigate the purchasing process through ease and simplicity. More

by ramiroramoslopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Lua, Lawrence Stanfill-El

Sep 22, 2024

Wilsonville Toyota responded

Thank you for your review! We're glad to hear that our team was able to answer all your questions and make the purchasing process simple and smooth. We appreciate your trust in us and hope you enjoy your new vehicle!

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