AJ Turner
AJ Turner at Capital Toyota, Inc.
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AJ Turner

Service Advisor

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.9
19 Reviews
4.9

19 Reviews

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19 Reviews of AJ Turner

September 28, 2024

Dealership Rating
Employee Rating

Dealer was very professional, and the vehicle was due on time and the greets were very helpful More

by Fishingbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

Capital Toyota, Inc. responded

Thank you so much for your kind words! We’re thrilled to hear that you found our team professional and that your vehicle was delivered on time. Our greeters work hard to provide helpful service, and it’s wonderful to know they made a positive impression on you. We truly appreciate your feedback and look forward to serving you again in the future!

August 22, 2024

Dealership Rating
Employee Rating

Did the job very fast everyone was very pleasant to me thank you very much, Deborah Fuller More

by Deborahfuller989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 30, 2024

Capital Toyota, Inc. responded

Hi Deborah, Thank you for your kind words! We’re delighted to hear that our team was able to complete the job quickly and that you had a pleasant experience with us. Your satisfaction is our priority, and we’re grateful for your appreciation. If you need any further assistance or have more feedback, please don’t hesitate to reach out. We look forward to serving you again!

June 24, 2024

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Employee Rating

I have been treated with courtesy at all times! The waiting room is really comfortable. More

by Alison Smiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2024

Capital Toyota, Inc. responded

Thank you so much for your kind words! We’re thrilled to hear that you’ve consistently experienced courteous service and that you find our waiting room comfortable. Providing a welcoming and pleasant environment for our customers is a top priority for us. If there's anything more we can do for you, please don't hesitate to let us know. We look forward to serving you again in the future!

June 03, 2024

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Employee Rating

Always professional and helpful. AJ was polite and prompt in getting us checked in and taken care of. Thank you!! More

by Kiera Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

Capital Toyota, Inc. responded

Thank you for your kind words! We're delighted to hear that AJ provided you with professional and prompt service. Our team at Capital Toyota is dedicated to ensuring every visit is a positive experience. We appreciate your feedback and look forward to serving you again soon!

May 19, 2024

Dealership Rating
Employee Rating

Everything from arrival to purchase to the first service was done with excellence From start to finish! More

by turnscot1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ Rice , Jake Davis

May 22, 2024

Capital Toyota, Inc. responded

Thank you so much for your wonderful feedback! We're thrilled to hear that your entire experience with us, from arrival to purchase and through your first service, was excellent. Providing top-notch service and ensuring our customers have a seamless experience is our priority at Capital Toyota. If there's anything else we can do for you, please don't hesitate to reach out. We're here to help and look forward to serving you again in the future!

April 07, 2024

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Employee Rating

We have had nothing but fifteen years of pleasant and solid results from this dealership. Sales, Finance, & service all know their stuff. More

by eddiescott5275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2024

Capital Toyota, Inc. responded

Thank you for your loyalty and kind words! We're thrilled to have had the opportunity to serve you for the past fifteen years at Capital Toyota. It's wonderful to hear that our sales, finance, and service teams have consistently provided you with pleasant experiences and solid results. Your satisfaction and trust mean the world to us, and we're grateful for your continued support. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We're here to ensure your continued satisfaction for many more years to come!

March 11, 2024

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Employee Rating

Purchased first Toyota in 1969, first dealing with my 1963 TR3B for service in 1964. I have also purchased several other autos and various services over the years. I have never had a bad experience with More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Capital Toyota, Inc. responded

Thank you so much for your continued loyalty and for choosing Capital Toyota throughout the years! We are honored to have been your trusted dealership since your very first dealing with us back in 1964. It's incredibly rewarding to hear that you've never had a bad experience with us and that you're enjoying your 2023 Highlander. Your satisfaction is our top priority, and we're grateful for your kind words and support. If there's anything else we can assist you with or if you have any questions about your Highlander, please don't hesitate to reach out. Here's to many more years of happy driving with your Toyota!

Mar 14, 2024

John responded

I have recommended Capital highly over the years and will continue to do business with the Best of the Best!

February 26, 2024

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Employee Rating

Very friendly and well organized. Bathrooms always clean and waiting room is nice. In and out very quick. More

by Jeff Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamey Blevins

Feb 26, 2024

Capital Toyota, Inc. responded

Thank you for your positive feedback! We're delighted to hear that you found our team very friendly and well-organized. It's great to know that our facilities, including clean bathrooms and a comfortable waiting room, added to your overall experience. We appreciate your acknowledgment of our efficiency, and we're pleased that you were in and out quickly. If there's anything more we can do for you or if you have any suggestions, please feel free to let us know. We appreciate your support and look forward to serving you again in the future!

February 16, 2024

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Employee Rating

They did a terrific job on my car. I was out and on my way within forty minutes. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Capital Toyota, Inc. responded

Dear Fred, Thank you for sharing your positive experience with us! We're delighted to hear that we were able to provide you with a terrific job on your car and get you back on the road swiftly. Your satisfaction is important to us, and we appreciate your feedback. If you ever need anything else or have any questions, feel free to reach out. Best regards, The Capital Toyota Team

February 16, 2024

Dealership Rating
Employee Rating

Great dealership, great service department, I highly recommend I highly recommend Capital Toyota for anyone looking to purchase a new car More

by wlittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Capital Toyota, Inc. responded

Thank you so much for your glowing recommendation! We're thrilled to hear that you had a great experience with our dealership and service department. Your satisfaction is our top priority, and we're delighted that you highly recommend Capital Toyota for anyone in the market for a new car. If you have any friends or family who could benefit from our services, please don't hesitate to send them our way. We appreciate your support and look forward to serving you again in the future. The Capital Toyota Team

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