AJ Rueda

Very welcoming. Everybody was very helpful and attentive.Overall Great experience from start to finish. Everybody was very helpful and attentive.Overall Great experience from start to finish. More

by Tania S Verified Customer Verified Customer

Report | Print

I was very impressed with Southwest Lexi's operation. The people I dealt with were very knowledgeable and helpful. The people I dealt with were very knowledgeable and helpful. More

by JANBURKE7 Verified Customer Verified Customer

Report | Print

Upscale facility, friendly staff and great service. The process was smooth although could have been slightly faster. The process was smooth although could have been slightly faster. More

by xkarika Verified Customer Verified Customer

Report | Print

Disappointing Experience with Manuel in Finance My experience with Manuel in the finance department was disappointing and left much to be desired. Despite our salesperson's excellent service, Manuel's experience with Manuel in the finance department was disappointing and left much to be desired. Despite our salesperson's excellent service, Manuel's professionalism and attitude towards customers need significant improvement. Upon setting a price for the monthly payment, Manuel responded with a smirk and laugh, which was disrespectful and unprofessional. This behavior, coupled with a negative attitude throughout the process, made me feel undervalued as a customer. Unfortunately, due to his lack of flexibility and dismissive demeanor, no deal was closed over a mere $200 difference. I believe Manuel could benefit from additional training on customer interaction and professionalism to avoid similar experiences in the future. More

Report | Print

Great experience. I only ever dealt with my salesman AJ. So refreshing to build a relationship with one person. I only ever dealt with my salesman AJ. So refreshing to build a relationship with one person. More

by CJRIGAS Verified Customer Verified Customer

Report | Print

We had a very good experience with our sales person and when teaching us about our car, he was very knowledgeable. This was our second car that we bought at westside Lexus when teaching us about our car, he was very knowledgeable. This was our second car that we bought at westside Lexus More

by THE-NUT Verified Customer Verified Customer

Report | Print

AJ Rueda was more than excellent in Lexus, he gave us all the support and helped us taken the best decision. the support and helped us taken the best decision. More

by Karina Verified Customer Verified Customer

Report | Print

Fantastic service❤️ It was a pleasure doing business with AJ. My SUV is so elegant AJ. My SUV is so elegant More

by garcia_irma58 Verified Customer Verified Customer

Report | Print

Great sales experience. Great environment. Great deal. It was actually a fun car-buying experience. Great environment. Great deal. It was actually a fun car-buying experience. More

by michael@fitzgeraldmsi.com Verified Customer Verified Customer

Report | Print