AJ Rice

Everything from arrival to purchase to the first service was done with excellence From start to finish! was done with excellence From start to finish! More

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Always a great experience at Capital. You will be taken care of in a timely manner and well informed. A+++++ You will be taken care of in a timely manner and well informed. A+++++ More

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Have told me 3 times they would book my appointment for window tinting. After more than a year, they still haven’t bothered. Very high prices on tires. window tinting. After more than a year, they still haven’t bothered. Very high prices on tires. More

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Awesome service and staff Clean and tidy waiting area Alway a welcoming environment We will be back to buy tires area Alway a welcoming environment We will be back to buy tires More

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I’ve been doing business with them sence 1982 being good to my family and very good service all those years. I would tell anyone to go to them for anything a car or service. to my family and very good service all those years. I would tell anyone to go to them for anything a car or service. More

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This dealership was wonderful to work with. I went on line and found the 2022 Corolla white with the black roof. Abbey helped with this one line. She was so nice and professional. I wnt in the next day t line and found the 2022 Corolla white with the black roof. Abbey helped with this one line. She was so nice and professional. I wnt in the next day thinking no way I could afford it. The receptionist was friendly and helpful. I met the Jeremy Wright he was friendly, professional and not pushy. He offered to pay off my loan and gave me the Blue Book value on my car. I had enough to make a good down payment. I was still worried I couldn't afford it. He introduced me to Dee Dee in finance and she crunched and numbers and told me I was approved. She was extremely thoughtful and helpful. Every person I came in contact with was friendly and professional. I am more than appreciative to all the workers and Capital Toyota of Chattanooga. I am now enjoying my new Corolla! More

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Jeremy is top notch! I went in with a number in mind, we found the vehicle, fiddled with the numbers and an hour later I was driving home. found the vehicle, fiddled with the numbers and an hour later I was driving home. More

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Buying my new RAV4 was seamless. Very professional and pleasant to do business with. The entire TEAM was extremely knowledgeable and professional Brandon is an asset to Capital Toyota. pleasant to do business with. The entire TEAM was extremely knowledgeable and professional Brandon is an asset to Capital Toyota. More

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Amazing and easy experience! My husband and I worked with Josh, Alicia, Chris and AJ at this dealership. We made this purchase online working with the team via email, text and ph My husband and I worked with Josh, Alicia, Chris and AJ at this dealership. We made this purchase online working with the team via email, text and phone. All questions were promptly answered. Everyone was so friendly and knowledgeable. Never pressured and everything explained. Today's purchase was for me, but the hubs has already warned me we would be back soon for him :-) Overall great purchase experience! This was not the first or only Toyota dealership we visited, but the one we chose at which to make our purchase not only because of the great value but most importantly, the staff! More

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Just the best, from management,sales, and finance. The reason I came to this dealership was the Sales Manager Aj Rice. We called in to speak to an associate about a new Tacoma for my family. We ended u The reason I came to this dealership was the Sales Manager Aj Rice. We called in to speak to an associate about a new Tacoma for my family. We ended up getting transferred to Aj I believe on accident. Which was the best thing to happen to us. He introduced himself as the new car sales manager and said it would be a problem he would be beyond happy to help us. We told him what we were looking for and he informed us he had the perfect truck. I told Him we lived in Johnson city and that it would be a long drive for us to make it to Chattanooga. He informed us that he would make this the easiest and most transparent process of purchasing a car we have ever experienced. Man was he right! He took our information down and said to bear with him for a few mins. Next thing I know within 20mins he had taken pics of the car and a complete walk around of the truck and demonstrated the key features on a video. He then called us shortly after to follow up and make sure my husband and I received the pictures and videos. We were so elated with the how he handled the entire situation we decide to make the 3hr plus commute just because of the process A.J. the manager did for us. But it doesn’t stop there. We schedule to come in a Saturday and have a time. He then told us to ask for himself or a sales associate he was going to put us with to finish the paper work. We arrived and as I expected they were busy and that sales person he wanted us to finish up the paper work with. So A.J. went above and beyond again and greeted us and told him to give him a few mins bc that sales person was busy. He came back up mins later and said to follow him and brought us into his office. He informed us he knew we had made a long drive to come see us and did not want us to wait. And he proceed to do all of our paper work himself so we could get done quick. He even had our truck cleaned up and filled with gas waiting for us! I just have to say I have bought tons of cars and have never had a manager of a dealership go above and beyond for us before every. I will from now on always recommend anyone in the tri cities to make the drive to Capital Toyota for the experience to see the manager A.J. or anyone else outside of the area or in the local aera to see him at Capital. More

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