AJ Pacienza
AJ Pacienza at Toyota of Greensburg
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AJ Pacienza

Service Advisor

Toyota of Greensburg

4964 U.S. Route 30
Greensburg, PA 15601

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5.0
11 Reviews

When I am not working on cars, I enjoy riding dirt bikes and gardening. Come see us at Toyota of Greensburg, and we will be happy to take care of your vehicle!

Dealership Experience

7 yrs, 7 mos

Industry Experience

36 yrs, 7 mos

Specialties & Trainings

Customer Service

5.0

11 Reviews

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11 Reviews of AJ Pacienza

November 20, 2024

Dealership Rating
Employee Rating

Toyota of Greensburg has been great from purchase through the past 4 years of service. They do not try to sell products and services you don't need. It is easy to get a service appointment using the website More

by jddr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Henry, Stephen Parks

Nov 20, 2024

Toyota of Greensburg responded

Thank you for sharing your experience with Toyota of Greensburg! We're delighted to hear that our team has consistently provided informative and professional service over the years. We appreciate your trust in us and look forward to continuing to serve you!

October 29, 2024

Dealership Rating
Employee Rating

Their communication is always very clear and explained throughly. Any questions that I may ask are always answered promptly or researched properly and quickly. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Henry, Stephen Parks

Oct 30, 2024

Toyota of Greensburg responded

Sean, thank you for highlighting the clear communication and prompt responses from our team at Toyota of Greensburg. We're glad to hear your questions are always addressed thoroughly!

October 22, 2024

Dealership Rating
Employee Rating

Service may be more expensive than other places but I trust Toyota Greensburg Pa to take care of my 4 runner. More

by 4 Ruunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Henry, Stephen Parks

Oct 23, 2024

Toyota of Greensburg responded

Thank you for trusting Toyota of Greensburg with your Toyota 4Runner! We appreciate your confidence in our service and are committed to taking great care of your vehicle.

September 05, 2024

Dealership Rating
Employee Rating

Friendly associates, clean and comfortable waiting area and work completed within the quoted time frame . More

by Tom
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Henry, Stephen Parks

Sep 06, 2024

Toyota of Greensburg responded

Tom, we're glad to hear you had a pleasant experience with our team at Toyota of Greensburg. Thanks for the positive feedback!

July 15, 2024

Dealership Rating
Employee Rating

They are thr they are very thorough, courteous, clean, accessible, reasonable, and very quick The waiting room is very nice. It’s well lit and very comfortable. More

by hfricandfrac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Henry, Stephen Parks

Jul 16, 2024

Toyota of Greensburg responded

Thank you for highlighting the thorough and courteous service at Toyota of Greensburg! We're glad to hear that our waiting room met your expectations as well. We appreciate your feedback!

June 21, 2024

Dealership Rating
Employee Rating

Very efficient, courteous and professional staff and they cater to your cars issues promptly and efficiently More

by Suhrman325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Henry, Stephen Parks

Jun 24, 2024

Toyota of Greensburg responded

We're delighted to hear that our team at Toyota of Greensburg provided efficient and professional service for your car. Thanks for the positive feedback!

May 05, 2021

Dealership Rating
Employee Rating

Just purchased my 10th vehicle. Informed employee base! Sales, service and finance! Logan got me excited about my new car! Smooth process beginning to end. More

by melissawilcox12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Ponterio , Rudie Policz, Logan (Sales)

May 07, 2021

Toyota of Greensburg responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Kind regards, Brian Moore - General Manager - bmoore@toyotaofgreensburg.com

April 20, 2021

Dealership Rating
Employee Rating

Great service and super responsive to any of my needs or questions. Logan even checked in 3 weeks after to see how I liked the car. He and the Sales manager Marina were awesome! More

by LK05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tammy Tokarcik, Marina Stefano , Logan Kulikoski

Apr 22, 2021

Toyota of Greensburg responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Brian Moore - General Manager - bmoore@toyotaofgreensburg.com

May 20, 2020

Dealership Rating
Employee Rating

Nice and kind, professional. Which I trust.answer all questions, and provide solutions. Providing a good service, in clean bright environment. I like Toyota And respect. More

by rockynishihata
Recommend Dealer
Yes

Other Employees Tagged: Rob Henry

May 22, 2020

Toyota of Greensburg responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Brian Moore - General Manager - bmoore@toyotaofgreensburg.com

April 02, 2020

Dealership Rating
Employee Rating

My vehicle left with more problems then what it came with. My service associate was a scam artist that just fed me what he thought i wanted to hear. His boss was completely non-existent and disrespectful and More

by toyota greensburg victim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Rob Henry

Apr 24, 2020

Toyota of Greensburg responded

Thank you for sharing details of your experience with us. At Toyota of Greensburg we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, Brian Moore - General Manager - bmoore@toyotaofgreensburg.com

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