AJ Ager

AJ Listened carefully; I never had to repeat myself once. Listening shows respect, and that is why I enjoyed working with him. He worked out a deal that I am happy with. Thank you, AJ for a great leas Listening shows respect, and that is why I enjoyed working with him. He worked out a deal that I am happy with. Thank you, AJ for a great leasing experience, and I look forward to working with you in the future. More

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Quick and easy buying process. Loyalty and military program discounts. Friendly customer service sales people helped to seal the deal. Loyalty and military program discounts. Friendly customer service sales people helped to seal the deal. More

by chuckster180914 Verified Customer Verified Customer

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Clean friendly Very accommodating In quickest in n out buying a car. Excellent service and salesman buying a car. Excellent service and salesman More

by PLETELLIER Verified Customer Verified Customer

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Everything is great other than detailing was not spot on no satisfied with the work they did. no satisfied with the work they did. More

by TAYLORFAMILYCOLORADO Verified Customer Verified Customer

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Everyone from the sales team, finance manager and the service department have been very attentive and resolved all of my concerns since day one. Kudos! I’m sure I’ll work with Bob Penkhus Mazda Powers, a service department have been very attentive and resolved all of my concerns since day one. Kudos! I’m sure I’ll work with Bob Penkhus Mazda Powers, again and again. More

by WENGRAY1969 Verified Customer Verified Customer

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Love the service department. Everyone is so friendly and very welcoming. Clean environment with yummy snacks. Everyone is so friendly and very welcoming. Clean environment with yummy snacks. More

by AMANDAMACDONALD22 Verified Customer Verified Customer

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Reliable. . Franco.good follow up..excellent ..timely....friendly..employees friendly and willing to help..so far good mechanics working on our vehicles appreci . Franco.good follow up..excellent ..timely....friendly..employees friendly and willing to help..so far good mechanics working on our vehicles appreciate that. We do not like the Uber process. Rather have driver present to take and pick up when needed. Excellent GM and staff. Parts dept employees also very helpful. Overall excellent dealership. More

by donwestapher Verified Customer Verified Customer

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They get one star because I actually eventually got my overcharged money back after a ton of work and perseverance on my end. We bought a Mazda3 2018 about 2 months ago. Either they specifically hire idot overcharged money back after a ton of work and perseverance on my end. We bought a Mazda3 2018 about 2 months ago. Either they specifically hire idots who cannot do basic math or theives, you be the judge. For the short version of the story they hid about 750 dollars extra in the paperwork and kept blowing me off until I walked in and spoke to the general manager and then had to drive to another location to pick up the check with the money they overcharged. The website listed the price if the cst we bought as being 19,441 with the dealer handling fee adding things up to a grand total of 20,128. However on the documents we signed they listed the price as 20,128 and then ADDED the dealer handling fee AGAIN. After noticing this a couple days later and thankfully having saved the original screenshot of the original price, I called the dealership and was told I would be called back. After waiting half an hour I called again only to be told I would now be called back within 30 minutes. After 40 more minutes I called the front desk and asked for the specific dealer we worked with who in turn told me someone would reach out if there was any mistakes. I gave up on that fellow after being told that the finance office has different hours then the dealers and called asking for someone from the finance office and not only discovered that the finance people have the SAME hours (so the other man lied to me) but also was told that I would get my money back as a check in the mail. Sounds moderately ok so far right? The finance guy, who you would think would be capable of including the sales tax they charged me in my refund of overcharged money, said oh yes we will mail you your check of $x dollars. I had to correct him and give him the actual number that included the extra sales tax I was charged. Remember this part of the story later. So 10 days later (it takes 3 days at most to get a letter mailed in town) I called and was told they don't cut checks at their location, forwarding me to another office who never called me back. So next day I drove to the dealership and asked to speak with the general manager. He said he would be going to the office that cuts checks in a couple hours and would make sure my check got signed. So 2 hours AFTER he promised my check would be ready, I walk in and the people there have no idea what I am talking about and that there was no check. I had them call the general manager from the other place and they finally had a check issued to me. I opened it and noticed it was the doubled handling fee minus the sales tax, which had been a good 60 dollars or so. So they went back and got the correct number and I was finally able to go home. I highly doubt I would have recieved my overcharged money back any time within several months if ever if I had not gone to such lengths to correct the "mistake". Car is fine so far but be very careful working with these folks and don't waste your time with phone calls trying to correct anything, just walk in and wait (might be several hours as it was in my case, but at least that is sooner than never). More

by MCKILMAN Verified Customer Verified Customer

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Every time I go to the service department they are always welcoming and always look out for me and my vehicle.Franco is an awesome worker and everybody that works there I cannot complain or say anything bad. welcoming and always look out for me and my vehicle.Franco is an awesome worker and everybody that works there I cannot complain or say anything bad.I always bought a car there and I will continue to buy my Mazda at bob penkus More

by Mayrim Verified Customer Verified Customer

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Accountable and professional . Akways taken care of in a timely and professional matter. Great attentive staff. Akways taken care of in a timely and professional matter. Great attentive staff. More

by WINGATTO71 Verified Customer Verified Customer

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