Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log InFind Existing INFINITI Q50 Hybrid Car Recalls
2017 INFINITI Q50 Hybrid Recall
Item Affected: AIR BAGS: FRONTAL: DRIVER SIDE: INFLATOR MODULE
Date Announced: 09/14/2017
Description of Recall:
Nissan North America (Nissan) is recalling certain 2017 Infiniti Q50 and Q50 Hybrid vehicles. The driver's frontal air bag inflator may have been improperly welded.
Action Need To Fix It:
Nissan will notify owners, and dealers will replace the driver side air bag inflator, free of charge. The recall began October 30, 2017. Owners may contact Infiniti customer service at 1-800-662-6200, option 7.
FIND YOUR LOCAL INFINITI Service Center
2016 INFINITI Q50 Hybrid Recall
Item Affected: AIR BAGS: SENSOR: OCCUPANT CLASSIFICATION
Date Announced: 04/25/2016
Description of Recall:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Action Need To Fix It:
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
FIND YOUR LOCAL INFINITI Service Center
2016 INFINITI Q50 Hybrid Recall
Item Affected: STEERING: ELECTRIC POWER ASSIST SYSTEM
Date Announced: 06/12/2016
Description of Recall:
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 INFINITI Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and INFINITI Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Action Need To Fix It:
Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
FIND YOUR LOCAL INFINITI Service Center
2016 INFINITI Q50 Hybrid Recall
Item Affected: FUEL SYSTEM, GASOLINE: DELIVERY: FUEL PUMP
Date Announced: 07/26/2017
Description of Recall:
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
Action Need To Fix It:
Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
FIND YOUR LOCAL INFINITI Service Center
2016 INFINITI Q50 Hybrid Recall
Item Affected: POWER TRAIN: DRIVELINE: DRIVESHAFT
Date Announced: 06/20/2024
Description of Recall:
Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Action Need To Fix It:
Dealers will replace the driveshaft, free of charge. Owner notification letters are expected to be mailed August 12, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
FIND YOUR LOCAL INFINITI Service Center
2015 INFINITI Q50 Hybrid Recall
Item Affected: AIR BAGS: SENSOR: OCCUPANT CLASSIFICATION
Date Announced: 04/25/2016
Description of Recall:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Action Need To Fix It:
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
FIND YOUR LOCAL INFINITI Service Center
2015 INFINITI Q50 Hybrid Recall
Item Affected: STEERING: ELECTRIC POWER ASSIST SYSTEM
Date Announced: 06/12/2016
Description of Recall:
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 INFINITI Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and INFINITI Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Action Need To Fix It:
Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
FIND YOUR LOCAL INFINITI Service Center
2015 INFINITI Q50 Hybrid Recall
Item Affected: POWER TRAIN: DRIVELINE: DRIVESHAFT
Date Announced: 06/20/2024
Description of Recall:
Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Action Need To Fix It:
Dealers will replace the driveshaft, free of charge. Owner notification letters are expected to be mailed August 12, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
FIND YOUR LOCAL INFINITI Service Center
2014 INFINITI Q50 Hybrid Recall
Item Affected: STEERING: ELECTRIC POWER ASSIST SYSTEM
Date Announced: 11/19/2013
Description of Recall:
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 INFINITI Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
Action Need To Fix It:
Nissan notified owners and arranged to have vehicles towed to the nearest INFINITI retailer. Customers were instructed not to drive their vehicles until they were repaired. INFINITI retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact INFINITI at 1-800-662-6200.
FIND YOUR LOCAL INFINITI Service Center
2014 INFINITI Q50 Hybrid Recall
Item Affected: AIR BAGS: FRONTAL
Date Announced: 03/24/2014
Description of Recall:
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
Action Need To Fix It:
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall is expected to begin in mid-April 2014. Owners may contact Nissan at 1-800-647-7261.
FIND YOUR LOCAL INFINITI Service Center
2014 INFINITI Q50 Hybrid Recall
Item Affected: HYBRID PROPULSION SYSTEM
Date Announced: 09/21/2014
Description of Recall:
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 INFINITI Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and INFINITI Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.
Action Need To Fix It:
Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
FIND YOUR LOCAL INFINITI Service Center
2014 INFINITI Q50 Hybrid Recall
Item Affected: POWER TRAIN: AUTOMATIC TRANSMISSION
Date Announced: 09/21/2014
Description of Recall:
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 INFINITI Q50 hybrid vehicles manufactured October 16, 2013, to January 27, 2014, and INFINITI Q70 hybrid vehicles manufactured November 7, 2013, to December 10, 2013. The affected vehicles may have been assembled with transmissions whose housings were damaged during their manufacturing.
Action Need To Fix It:
Nissan will notify owners, and dealers will inspect the transmission assembly and replace it if cracks are found, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1- 800-647-7261.
FIND YOUR LOCAL INFINITI Service Center
2014 INFINITI Q50 Hybrid Recall
Item Affected: ENGINE AND ENGINE COOLING: ENGINE
Date Announced: 09/21/2014
Description of Recall:
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 INFINITI M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 INFINITI Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 INFINITI Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the TPS.
Action Need To Fix It:
Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
FIND YOUR LOCAL INFINITI Service Center
2014 INFINITI Q50 Hybrid Recall
Item Affected: AIR BAGS: SENSOR: OCCUPANT CLASSIFICATION
Date Announced: 04/25/2016
Description of Recall:
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
Action Need To Fix It:
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
FIND YOUR LOCAL INFINITI Service Center
2014 INFINITI Q50 Hybrid Recall
Item Affected: STEERING: ELECTRIC POWER ASSIST SYSTEM
Date Announced: 06/12/2016
Description of Recall:
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 INFINITI Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and INFINITI Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
Action Need To Fix It:
Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
FIND YOUR LOCAL INFINITI Service Center
2014 INFINITI Q50 Hybrid Recall
Item Affected: POWER TRAIN: DRIVELINE: DRIVESHAFT
Date Announced: 06/20/2024
Description of Recall:
Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
Action Need To Fix It:
Dealers will replace the driveshaft, free of charge. Owner notification letters are expected to be mailed August 12, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
FIND YOUR LOCAL INFINITI Service Center
One Last Step
Enter your email and a screen name to create your recall alert.
