William May

Stellar Customer service I started the day just wanting to get my oil changed and to see why the check engine light was on. I took my old vehicle to the dealer where I purchas I started the day just wanting to get my oil changed and to see why the check engine light was on. I took my old vehicle to the dealer where I purchased it Allen Samuels. They wanted to charge me $120 just to diagnose the problem and then told me that they would have to keep it over night. I was really upset. I remembered that I had received a pre approval letter for a new vehicle so I decided to look at trading the old car in. In my experience when a car starts to have major problems you have to spend an arm and a leg fixing them. So we drove over to 5 Star Ford. William May was in the lot to greet us as we got out of our car. The first thing he asked me is "what is important to you?" I was so impressed with the no pressure sales. William took the time to understand what I needed. He didn't try to push me into a vehicle that I didn't need or want. He kept my budget in mind the whole time. He took time to make sure that I knew how everything operated. I will suggest him to coworkers, friends and relatives. Thank you so much for giving me peace of mind. More

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Amazing experience! They have earned my trust and business! My experience with William was one of a kind. He worked so hard to get my payment in my price range and kept in touch with me throughout the process o My experience with William was one of a kind. He worked so hard to get my payment in my price range and kept in touch with me throughout the process of being approved and finding the perfect vehicle for me. I love my new vehicle and loved my experience. Tut from finance was incredible as well! He really knows his job and helped me get the right coverage I need for what I can afford. He kept it light instead of gloomy like buying a car usually is. I will return for future purchases and use both William and Tut! More

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Great experience, completely satisfied! We came in for a test drive and were very impressed with the 360 tour of the car and the salesman's knowledge of the ford sync system. I will definite We came in for a test drive and were very impressed with the 360 tour of the car and the salesman's knowledge of the ford sync system. I will definitely be back when it's t to purchase my next car! Love the customer service at 5 star ford. More

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BEST CAR BUYING EXPIERENCE MY HUSBAND AND I WENT IN TO FIVE STAR FORD NERVOUS BECUASE WEVE BEEN TO OTHER CAR DEALERSHIPS BEFORE NEEDLES TO SAY WE LOVED THE EXPIERENCE AND JUST F MY HUSBAND AND I WENT IN TO FIVE STAR FORD NERVOUS BECUASE WEVE BEEN TO OTHER CAR DEALERSHIPS BEFORE NEEDLES TO SAY WE LOVED THE EXPIERENCE AND JUST FELT VERY WELCOMED THERE! THEY MADE OUR FIRST SUV BUYING EXPIERENCE ONE THAT WE WILL NEVER FORGET FROM THE SALESMAN TO THE FINANCE THEY WERE BOTH AWSOME GENTLEMEN AND A PLEASURE TO WORK WITH WE WILL SURELY BE BACK ON THE NEXT GO AROUND! AWSOME PLACE, GOOD PEOPLE!! More

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Great Experience We came in to speak with Marissa whom we have done business with before and she was extremely busy so she passed on to William which was a huge help. We came in to speak with Marissa whom we have done business with before and she was extremely busy so she passed on to William which was a huge help. I wanted a certain amount for my trade and he made the deal happen. He was super friendly, very knowledgeable and wonderful to work with. More

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William May and your staff are AWESOME I love my Certified C-Max. 60 MPG for my commute to work, and that is without charging it at work, I loved the staff, I never got to know the staff at I love my Certified C-Max. 60 MPG for my commute to work, and that is without charging it at work, I loved the staff, I never got to know the staff at any dealership before, William May is a fellow christian, plays drums, just had a birthday, and we discussed our future trip to the Grand Canyon. He has been there, so he gave us some advice, Bryan Amason was incredible, Sorted out a little misunderstanding about Window Tint in a hurry, We discussed our time in the military. and his Father and I share the same profession . Sam O Reggio, window tint looks perfect, Buying a car used to suck, So thank you to all of the staff. Very Satisfied Customer. David Taylor. More

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