William May

Our 2 Car Buying Experience My husband and I went in to trade in my 2013 Explorer for an Edge and an F150. William May took the time to really understand what we were looking for My husband and I went in to trade in my 2013 Explorer for an Edge and an F150. William May took the time to really understand what we were looking for and how much we were wanting to spend. I ended up in a fully loaded Ford Escape and my husband purchased an F-150 4x4 Texas Edition. We love our vehicles, and we love the way we were treated from start to finish. We love our new vehicles! More

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Found my Dealership/ Salesman Best experience ever in buying a new truck. William called me the day before to talk for a minute to get a fill on what I was looking for, set an appo Best experience ever in buying a new truck. William called me the day before to talk for a minute to get a fill on what I was looking for, set an appointment and he had it ready for me, I was in and out with a new truck in no time. More

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Good experience Our dealer was very helpful, explained everything throughly and truly wanted what was best for us, he didn't just insist on one car, he provided optio Our dealer was very helpful, explained everything throughly and truly wanted what was best for us, he didn't just insist on one car, he provided options for us and was understanding of our needs. He went out of his way to explain how all the features work and offered to help whenever it was needed. Everyone there was friendly. More

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First car buyer. It was my first experience ever buying a car. I had no idea what to expect, as I approached the inside, I told them my reasoning of being there and I It was my first experience ever buying a car. I had no idea what to expect, as I approached the inside, I told them my reasoning of being there and I was helped immediately by William May. After explaining alll my needs for car, we had to see if I was approved to buy a new car, being as young as I am. During the whole process I was always reassured everything would be ok and that we could always figure out what my next steps would be if I were denied. I was very comfortable throughout everything. After a short while it come to be in was approved for the car I wanted! I was so excited and in need at the time. Thanks to William May for making this possible! I am completely 100% satisfied with my car and my sales representative! More

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Purchased a 2017 F-350 Superduty DRW I visited Five Star Ford in North Richland Hills, Tx a week ago on Labor Day 2017 looking for a 2017 Superduty dually 4x4. I was initially greeted by I visited Five Star Ford in North Richland Hills, Tx a week ago on Labor Day 2017 looking for a 2017 Superduty dually 4x4. I was initially greeted by the Sales Manager Rick Dike who was helping another customer, so he said he would send someone out to help me. Mr. William May came outside, and I introduced myself, shook his hand, and I told him what I was in the market for. He said "well let's go inside and look at the computer". I then asked if we could just walk down further on the lot so I could look at the Super Duty's that were clearly visible on the lot. Mr. May's response was "you can, I'll be inside".... I was totally shocked at his response and just said "ok". At that point I contemplated leaving because I could not understand for the life of me why a "salesman" would refuse to walk the lot with a new customer who specifically asked to view the on-hand inventory. I'm a visual person, I like to see and feel whatever I'm going to spend my hard earned money on. I decided to walk the lot by myself, and was pleasantly greeted by another Salesman Mr. Diron Lintz. I decided to stay and tell Rick what I experienced with William, and Rick expressed his sincere apologies, and took very good care of me from that moment forward. He set me up with Diron, who was the perfect salesman the entire transaction. I couldn't have been more pleased with the customer service I received from that point on, even with Anthony Snyder in Finance, and MM Ross (Finance Mgr.). Needless to say, I purchased a new 2017 F-350 Lariat Dually 4x4 that day! Mr. Willilam May definitely missed out on a good sale!! I would recommend this dealership. More

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First time car buyer I was greeted right as soon as I walked in by William, it was a smooth experience all around never once was I felt pressured or rushed to by the car a I was greeted right as soon as I walked in by William, it was a smooth experience all around never once was I felt pressured or rushed to by the car also got a better deal than what I was willing to pay. More

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Quick and painless I honestly didn't think my deal would go through givin my history with car shopping. William took great care of me and made sure my deal went through. I honestly didn't think my deal would go through givin my history with car shopping. William took great care of me and made sure my deal went through. Him and his team jumped through hoops to make sure everything went as smooth as possible!!! All of my future business will be directly with William!!! Again, thank you so very much for working with me!!! More

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Excellent service! Thank you William! I went to David Mcdavid Ford of Fort worth before I went to Five star, and the difference was night and day! Wasted an hour of my time there with unpr I went to David Mcdavid Ford of Fort worth before I went to Five star, and the difference was night and day! Wasted an hour of my time there with unprofessional sales team, but once I got to five star William took great care of me. Was able to explain the differences between the mustangs I was interested in. Felt very genuine and not just trying to sell another car. Overall was the best car buying experience not only for myself but also for my father. More

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Great Experience Couldn't have asked for a better or more simple experience. William May was right there with me the entire time. He's very straightforward and honest. Couldn't have asked for a better or more simple experience. William May was right there with me the entire time. He's very straightforward and honest. Would definitely send friends or other family members to him in a heartbeat. Thanks William for all your help. More

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Great Experience and awesome Saleman This is the second vehicle purchased with William May. Good guy, and gets you where you need to be with no pressure. William May is very detailed abou This is the second vehicle purchased with William May. Good guy, and gets you where you need to be with no pressure. William May is very detailed about the vehicle you are looking to purchase and goes the extra mile to make you feel comfortable throughout the purchase process. More

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