William May

Honest, helpful, professional and patient. I started talking with William May five months ago, He was very patient, with no pressure. He stayed in contact periodically and was very informative. I started talking with William May five months ago, He was very patient, with no pressure. He stayed in contact periodically and was very informative. When I was finally ready, he helped find the exact truck I wanted and put the deal together. There was no BS and no games through the process all the way to the end with Tut. Tut explained the financing, went over the final numbers several times to make sure I was 100% comfortable with the deal. I shopped around and searched every Ford dealer within 100 miles but in the end my best deal was at 5 Star. More

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Tut, Will & Los. The Dream Team. Los knew what I wanted working from my last purchase at this dealership. No hassle whatsoever. Will stepped in and helped when Los was pulled away. Th Los knew what I wanted working from my last purchase at this dealership. No hassle whatsoever. Will stepped in and helped when Los was pulled away. That didn't bother me at all. I appreciated the teamwork atmosphere at 5 Star. Everybody appears to look out for one another. Tut sealed the deal by making the hardest part easy to understand. I believe Tut, and the rest of that team are honest and straightforward. This is the 2nd car I've bought from this dealership. If/when I need a 3rd I'll be going to 5 Star. More

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Totally Awesome, my 3rd Ford,!! Sandoval family. We came in to see about trading my Ford Escape for newer models. Having dealings with Mr William May in the pass he called to let us know of some of t We came in to see about trading my Ford Escape for newer models. Having dealings with Mr William May in the pass he called to let us know of some of the great deals they have on the 2017 models. We wanted to keep a reasonable payment amount. He knew what we needed and he did an awesome job to meet our needs, he is very curious and will go above his means to help you out. Thank you Mr William May for looking out for your customers. God Bless you... More

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I love this place! I am a return customer after going to the Nissan Juke in between car buys. I returned here because not only is the car buying experience fun and easy I am a return customer after going to the Nissan Juke in between car buys. I returned here because not only is the car buying experience fun and easy (and no pressure sales at all), their service department is phenomenal. I bought a Ford Focus yesterday from William May who was so easy to talk to and made the experience very personable and enjoyable (despite those uncomfortable, but necessary financial conversations). He was patient and knowledgeable about my needs and made sure that I left the dealership happy and comfortable with my purchase. It was my first time leasing and he made sure that I understood the ins and outs of my lease before signing as did their finance department (I worked with Will Green who was equally great and personable). My experience there was like the first time I went there. They are such a great dealership and over the years I've bragged about this place and will continue to do so! I big thank you to Five Star Ford!! More

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Car buying fun?!? This being our 3rd time to make a car deal at Five Star Ford, we thrilled that we once again felt well-served and heard! This being our 3rd time to make a car deal at Five Star Ford, we thrilled that we once again felt well-served and heard! More

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Very pleasant overall experience I knew what I wanted before going into the dealership for the first time to begin my search for a vehicle. I had previously researched prices and kne I knew what I wanted before going into the dealership for the first time to begin my search for a vehicle. I had previously researched prices and knew what I was willing to pay for the features I wanted. I was upfront with my salesman (William May) and let him know what I was looking for and about what it should cost me. I'm not looking to make the dealership rich off of my deal, but I wasn't trying to rip them off, either. I inquired about all possible rebate programs available to me. Once he knew my expectations, he was very honest, upfront, and accommodating to my needs. At no time was I under any sales pressure to make a purchase. I proceeded through the entire process at my own pace and made a deal that I felt was fair for everyone involved. I am very pleased with my purchase and would not hesitate to deal with this dealership (my 2nd purchase here) or William May again in the future. In fact, I would highly recommend others to ask for William May if they are in the market for a vehicle at this dealership. More

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Great F-150 The service was helpful, detailed, and friendly. There was lengthy waiting at several stages, but other than that it was a very positive experience. W The service was helpful, detailed, and friendly. There was lengthy waiting at several stages, but other than that it was a very positive experience. William did an excellent job answering questions. More

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3rd times the charm This is my 3rd time to lease a car with 5 Star Ford. William May is my salesperson and did a wonderful job. My daughter will be turning her lease in This is my 3rd time to lease a car with 5 Star Ford. William May is my salesperson and did a wonderful job. My daughter will be turning her lease in and we will be back here to get her new car too. Dealing with purchasing or leasing a new car is probably the top of my least favorite things to do but I highly recommend Five Star Ford. They made the process as painless as possible! I came in the next day and took the Sync class from Jimmie Matthews and learned a lot about the Sync system - love the upgrades. More

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A Knight in Shining Armor, esp. for single women buying Ford William May is a Knight in Shining Armor, especially for single women who often are not treated well in the typical car-buying process. He is very co William May is a Knight in Shining Armor, especially for single women who often are not treated well in the typical car-buying process. He is very courteous, honest, straightforward, bright, efficient and impressively knowledgeable about Ford vehicles and services. The key is that he is very careful to LISTEN and to REMEMBER what you say in your regards to your car needs, preferences and finances. He answers phone calls or texts very quickly, always in the most professional and time-efficient manner. Equally noteworthy is Andrew Snyder, Finance Director, who was straightforward, organized, courteous, very bright and yet eager to see things from my perspective. He offered several suggestions to help me to save money now and in the future. William May and Anthony Snyder made my car-buying experience very successful in every way. I award Five Stars to each of these outstanding employees. I will purchase all my future cars with them and will be recommending them to others for sure. More

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Great experience Five Star Ford had been recommended to me by a friend. I decided to give them a try. As soon as I walked through the door I was helped immediately. I Five Star Ford had been recommended to me by a friend. I decided to give them a try. As soon as I walked through the door I was helped immediately. I was very impressed with my surroundings. I could tell that it was a very professionally run business. The salesperson that worked with me, William May, was also very professional, very friendly, and very knowledgeable. He had already found the exact truck that I was looking for and was able to tell me everything about it and answered all my questions. To sum it all up, I was treated with the utmost courtesy, friendliness, and professionalism from the time I walked in to the time I left. It's a pleasure to deal with a dealership where I'm treated so well. I'm very pleased by my experience and very pleased with my purchase of my Ford F-150 XLT. Thanks again Five Star Ford in North Richland Hills, Texas! More

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