
Travis Thornton
Service Concierge
Bozard Ford Lincoln
540 Outlet Mall Boulevard
St. Augustine, FL 32084

26 Reviews of Travis Thornton
November 28, 2013
Crystal and Alex are amazing! They are fast an reliable. They treat me like a friend and never laugh at my dumb questions! It is a pleasure to work with such wonderful people. They treat me like a friend and never laugh at my dumb questions! It is a pleasure to work with such wonderful people. More
Other Employees Tagged: Alex Vecerkovic, Crystal Garrison
November 24, 2013
Mr. Thornton always treats me like a VIP customer! He always makes sure that my car is clean and ready when my car is being serviced. It's because of employee's like Travis, this is the reason I keep com always makes sure that my car is clean and ready when my car is being serviced. It's because of employee's like Travis, this is the reason I keep coming back to BOZARD FORD! More
November 14, 2013
I was greeted with a smile as soon as I walked in the door which is super important to me. I really felt like I could trust their diagnosis of my car and their opinions on what to do to fix it. I woul door which is super important to me. I really felt like I could trust their diagnosis of my car and their opinions on what to do to fix it. I would definitely go back and will be recommending to friends and family. Amazing service! More
Other Employees Tagged: Crystal Garrison
November 05, 2013
While on vacation in St Augustine, my Ford 250 SD diesel needed shop work on the engine. Your service advisor, Crystal Garrison, was totally aware of my urgency and the fact that I needed to be back home b needed shop work on the engine. Your service advisor, Crystal Garrison, was totally aware of my urgency and the fact that I needed to be back home by Saturday for doctors appointments. My F250 was at your shop for five days during which, Crystal kept me informed of the shop's progress and issues arising from the mechanical problems. Your mechanic, Steve Wright corrected the engine problem, as well as, a DEF pump problem that another Ford dealer, in Atlanta, GA could not correct in three shop visits. Travis Thornton was very personable in offering his services to me including washing my truck. Based on your staff that I interacted with, I would gladly make your Service Department my dealer of choice, unfortunately I live in Marietta, GA. Thank you and your dealership for GREAT service by very professional people. Lawrence Duffy/ Linda Duffy More
Other Employees Tagged: Crystal Garrison , Steve Wright
November 05, 2013
I recently came into your dealership because I have heard nothing but great things about this dealership and my friends were right! As soon as I drive up to the service lane a young man named Travis greeted nothing but great things about this dealership and my friends were right! As soon as I drive up to the service lane a young man named Travis greeted me and he was very polite. Before my car was getting worked on I spoke with Crystal who was very knowledgeable and friendly. It doesn't stop there. When I heard my car was ready I was in shock on how clean it was! I used to go to Gary Yeoman's and all they did was quickly wash the outside of the car. My car had not been cleaned in a few months and Travis did an extraordinary job; even vacuuming the trunk! The car looked like it first did when I purchased it. From now on, this is my dealership. Your company should be proud; you have awesome employees. Great Job Bozard! More
Other Employees Tagged: Crystal Garrison
November 02, 2013
The service team always does a fantastic job on all of our vehicles. They know us on sight, and even remember the nickname of my wife's car. Great bunch! our vehicles. They know us on sight, and even remember the nickname of my wife's car. Great bunch! More
Other Employees Tagged: Alex Vecerkovic, Crystal Garrison