Rick Dike

The staff at Five Star Ford go above and beyond in customer service. I have been to many dealers and can honestly say this dealership is clearly the best. They offered me the best price and explaine customer service. I have been to many dealers and can honestly say this dealership is clearly the best. They offered me the best price and explained why it was the best and how the outcome would be with other options. They ensured I recieved all discounts and promotions I could qualify for. They are honest and they WILL work with you. If you are in the market for a new car make it a Ford, not only did they NOT take a government bailout, they are a strong company and they are American. Buy a Ford and buy it from Five Star Ford! More

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Was referred to this dealership by my boss so I found a vehicle I liked online, called to see if it was still in stock and made the drive over. Walked in and asked for Rick Dike who met me out front. He as vehicle I liked online, called to see if it was still in stock and made the drive over. Walked in and asked for Rick Dike who met me out front. He asked which one I liked, got the keys and said give it a spin. I test drove it, liked it and was ready to buy. He wrapped it all up for me nice and neat and I was off to financing. I had the pleasure of meeting Anthony who (very important) was the fastest finance guy I've ever dealt with. No hidden fees, heres what you're paying for, please sign here... Done and done. When I say "fast" I don't mean get outta my office, you're bothering me. He knew I was in a hurry and he didn't waste my time. I think cleaning the vehicle was the longest part of the whole experience. Five Star is the best and I will use them again!!! Ask for Rick and Anthony specifically. More

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My son visited 3 large dealership in the meteroplex and couldn't get approved. Rick Dike listen to my son about what he was wanting. Even though the other dealership were wanting $3000. down and a co sign couldn't get approved. Rick Dike listen to my son about what he was wanting. Even though the other dealership were wanting $3000. down and a co signer to get my son approved. Rick got him approved in one day with no co signer and $1000 down! Rick didn't push anything on him and made his 1st vehicle purchase a piece of cake. Rick was very nice and helpful, honesty about everything. In the finance department Anthony made everything run very smooth. Anthony treated us like he had known us forever. I recommend everyone to come and buy a car from Rick Dike. Keep up the great job Rick and Anthony! Five Star Ford treated us right! More

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We were very pleased with our purchase. This was our 5th purchase from Rick. He always has our vehicle ready for us. The service department is also excellent and knowledgeable. Finally, we were pleased wit purchase from Rick. He always has our vehicle ready for us. The service department is also excellent and knowledgeable. Finally, we were pleased with the finance department. They always make an unpleasant experience a little more bearable. More

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Rick was very professional and took the time to show me different options on buying a car. He was not pushy and answered all my questions. Came in early before dealership opened to help me and my wife out different options on buying a car. He was not pushy and answered all my questions. Came in early before dealership opened to help me and my wife out so we could get going on our trip out of town. Would ask for him again when buying new car More

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We've shopped around and Rick always gives us the best deal. We've been buying Fords for over 30 years. I can't remember how many but it has been alot. Lee at the dealership set up our Sync and taught us deal. We've been buying Fords for over 30 years. I can't remember how many but it has been alot. Lee at the dealership set up our Sync and taught us how to use it. He also gave us his card and said we could call anytime if we had any problems. We basically made the deal and did all of the paper work without spending all day ther. It was actually a pleasant experience. More

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This is a very friendly place. Our experience here was very positive. Everyone was nor only friendly but also very helpful. Buying a new vehicle can usually push the anxiety button, but this didn't happ very positive. Everyone was nor only friendly but also very helpful. Buying a new vehicle can usually push the anxiety button, but this didn't happen at this dealership. Terry Rich is a very personable individual with whom we had a delightful visit. Rick Dike was like an expert but not pushy or obnoxious like you see in a lot of expert sales people. He took care of my wife and I like we were close family members. Anthony Snyder was extremly friendly and once again his expertise in handling the financing was very easy and non-stressful. Lee Clanton was very helpful in trying to get our new vehicle registered on-line to get it 'in sync'. But, the web site was experincing some problems. So, Lee is going to take some of his personal time and come over to my house to set us up. Wow. Is there any other places where that would happen? Two days later we received a survey call from a young lady who was very friendly and respectful. Overall our experience with was very good. I have already recommended others and will continue to do so. We love our new vehicle. It runs so smoothe. Thank you again for all your help and the wonderfully easy way of getting a new vehicle. Jim and Dana Lang More

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I would have to say this was one of the most pleasant I would have to say this was one of the most pleasant experiences I have had when purchasing a new car. I had a crew taking care of me. Rick, Anthony I would have to say this was one of the most pleasant experiences I have had when purchasing a new car. I had a crew taking care of me. Rick, Anthony and MM Ross were all very nice, respectful and honest group I have worked with. Rick was kind, honest, prompt and all around enjoyable to interact with. I did a lot of my numbers with Rick through the phone so when I went in everything was ready to go and we had no "changes" in the numbers that I was originally quoted over the phone. Being able to do it over the phone really saved ALOT of time for us being that we have a 2 year old that would of been running the showroom floor if we wouldn’t of been able to do a lot of it over the phone. The finance guy Anthony was also a joy to work with. We have never purchased a car with Five Star Ford but from the experience we encounter we will never buy a car without you and your team. The finance guy was very informative and made sure i understood everything before I signed on any dotted line. There was the finance director MM Ross that also helped make this deal happen and he was like lightening. He was on the phone, keying numbers and gave me the answers I wanted and needed. I never ONCE felt like I wasn’t been kept in the loop on the whole process. Where most car dealers have you sit in a room and they are all holed up in a office talking about you and the numbers. I was in all three of the individuals offices while the process was happening. With all of that said again I would like to commend all three of your team members that i got the pleasure to work with. We will be seeing you all again soon when we get ready to buy me a new car!! More

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Rick and Tut are wonderful to work with. They are thorough in their knowledge and listened when I told them what my requirements were. This is my 2nd vehicle to buy from Rick and I will be a repeat thorough in their knowledge and listened when I told them what my requirements were. This is my 2nd vehicle to buy from Rick and I will be a repeat customer. Kenny Wilder was the person who helped me with my loan and again, was very helpful in explaining all the options. This is a quality dealership. More

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This is the third car I have purchased from Rick Dike. I always chose him because he is organized, well-informed and gives me the best deal with the least hassle. It is so wonderful to not have to play the always chose him because he is organized, well-informed and gives me the best deal with the least hassle. It is so wonderful to not have to play the back-and-forth game on price. This time he had to work hard to find the vehicle I wanted with the features I needed. He took care of it quickly, politely and with a great sense of humor. I would recommend him to anyone. More

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