Rick Dike

Overall opinion Very Nice and Clean Facility, Very friendly Staff, Water provided for Customers. I kept my last F150 for 7 years so was dreading the process of gettin Very Nice and Clean Facility, Very friendly Staff, Water provided for Customers. I kept my last F150 for 7 years so was dreading the process of getting a new truck. I was so wrong. The experience was excellent! Efficient and Low Pressure. Really could not have been Better. More

Report | Print

Car Pro and Rick deliver I chose to visit 5 Star North Richland Hills because of the Car Pro. Sent message through Car Pro Friday night and got a response early Saturday morni I chose to visit 5 Star North Richland Hills because of the Car Pro. Sent message through Car Pro Friday night and got a response early Saturday morning. Arrived at 5 Star at 9 am and Rick had the keys to the Mustang we were interested in with him. Drove out of dealership a few hours later in a new Mustang at a great deal. I have never felt more comfortable at a dealership than this Ford dealer. I know I got special attention for being referred by Jerry Reynolds; however I have talked to two people who told me they had great service without going through Car Pro. Brieanna was also a great help and gave us a great overview of our new car. More

Report | Print

Great customer service. Making Raving fans. Have had my vehicle serviced there for years but was first time buying from them. Rick Dick from the start made it a very enjoyable experience. No pre Have had my vehicle serviced there for years but was first time buying from them. Rick Dick from the start made it a very enjoyable experience. No pressure just honest discussion to learn what I was looking for and what they could do to make me feel that I was appreciated. More

Report | Print

Excellent experience I have never owned a Ford until today. After the service I received and the amount of work done on my behalf, I will be a customer of Five Star Ford I have never owned a Ford until today. After the service I received and the amount of work done on my behalf, I will be a customer of Five Star Ford from here on out. Rick Dike treated me and my wife like we were old friends, even though he was only recently referred to me from a good friend that has work with Rick on several occasions. Great experience, all the way around. I wish I could name the finance guy but I can’t recall his name. It was a quick and painless experience there as well. More

Report | Print

Extremely professional and courteous They listened to my needs and lead me in the right direction. It was an easy process and no wasted time. They Didn't try to sale me more than I wanted They listened to my needs and lead me in the right direction. It was an easy process and no wasted time. They Didn't try to sale me more than I wanted, they gave what I was looking for. More

Report | Print

Great Experience! Went in looking for a new truck and Rick was very prompt and helpful. Definitely will recommend him and the dealership to everyone. A+ Experience. Went in looking for a new truck and Rick was very prompt and helpful. Definitely will recommend him and the dealership to everyone. A+ Experience. More

Report | Print

Very enjoyable experience The whole gang at Five Star Ford was amazing. From the initial contact with Rick Dike and the sales experience. Then passing me off to get the “Tut-m The whole gang at Five Star Ford was amazing. From the initial contact with Rick Dike and the sales experience. Then passing me off to get the “Tut-man experience” and then finally the finally the very thorough technology training. The whole experience was very easy, actually entertaining, and I would certainly shop here again and refer anybody and everybody there. Thank you for making it easy. More

Report | Print

An excellent experience with these guys. Rick, Davis and Jimmie were great. nThey know their stuff and offered great service and deals. Jimmie was especially competent in his time (which wa Rick, Davis and Jimmie were great. nThey know their stuff and offered great service and deals. Jimmie was especially competent in his time (which was not rushed) to inform us of all the electronic workings of the new truck. Im looking forward to dealing with these folks again and will not hesitate to recommend Five Star Ford. More

Report | Print

First Car I was in a bind and needed a car after the one I was driving broke down. I got in contact with Rick Dike hours before the dealership even opened and h I was in a bind and needed a car after the one I was driving broke down. I got in contact with Rick Dike hours before the dealership even opened and he got me squared away so quickly. If need be, I will, without a doubt, be purchasing another car from Rick and Five Star Ford. More

Report | Print

Five Star Ford Lived up to Reputation and Expectations We've been customers of Five Star Ford for 14 years.Needing to replace our 2005 Super Duty King Ranch, we went there to meet Rick Dike who had corresp We've been customers of Five Star Ford for 14 years.Needing to replace our 2005 Super Duty King Ranch, we went there to meet Rick Dike who had corresponded with us online ahead of our visit. He already had the exact truck we wanted ready to drive. After our test drive Rick showed us all the numbers behind the total price, including the trade-in. (Because the 2005 was already in the service department he had been able to appraise it ahead of our visit.) Our visit with Bubba Smith in the finance department went quickly (and we were pleased to learn that we had mutual friends). Then we were introduced to Sync Manager Jimmie Mathews who demonstrated every bell and whistle on our new truck, answering every -and I mean every - question (technology has changed dramatically since 2005 on the Super Duty). The after-market department added a couple of options we wanted and had the truck ready on schedule with a full tank of diesel and away we went. Very nice experience. More

Report | Print