Rick Dike

Our buy buying experience was flawless thanks to Salesman Rick Dike and David in Financial Department. Also a big shout out to Dylan who walked us through all the working parts on our new Expedition. All w Rick Dike and David in Financial Department. Also a big shout out to Dylan who walked us through all the working parts on our new Expedition. All were exceptional. More

Report | Print

This is my second time working a deal with Rick Dike and it is always straight forward without any of the sales nonsense. I would definitely recommend. it is always straight forward without any of the sales nonsense. I would definitely recommend. More

Report | Print

Everything was fast and easy. this is the fourth vehicle I have bought from them and will do it in the future this is the fourth vehicle I have bought from them and will do it in the future More

Report | Print

Despite the weather, nothing held anyone back from being out there in the pouring rain. out there in the pouring rain. More

Report | Print

I want to give 10 Stars to the Family at 5StarFord in NRH, TX. They went above and beyond to get me into a new Bronco Sport. Love it. I want to thank Rick Dike the salesperson. He is Awesome! Mark in NRH, TX. They went above and beyond to get me into a new Bronco Sport. Love it. I want to thank Rick Dike the salesperson. He is Awesome! Mark in Finance. I also want to Thank Ollie. I think I said that right. Friendly Family who cares about the customers. Merry Christmas. Take care! More

Report | Print

This is my 2nd purchase from Five-Star Ford in North Richland Hills. They are incredibly easy to deal with. They make it simple and fair. A class organization from top to bottom. Every experience I have Richland Hills. They are incredibly easy to deal with. They make it simple and fair. A class organization from top to bottom. Every experience I have ever had with them is top-notch. More

Report | Print

Outstanding service and sales professionalism. Excellent product knowledge. Prompt and understanding of my needs. Will recommend! Excellent product knowledge. Prompt and understanding of my needs. Will recommend! More

Report | Print

We have bought 4 cars here and always received professional service. Always get a hassle free deal with Rick Dike. Will continue to use Five Star dealership for future purchases. professional service. Always get a hassle free deal with Rick Dike. Will continue to use Five Star dealership for future purchases. More

Report | Print

If I could give a 0 star review I would. Rick Dike is a horrible excuse for a sales rep. I brought my truck into service Thursday, which that has been a great experience. I had my service re Rick Dike is a horrible excuse for a sales rep. I brought my truck into service Thursday, which that has been a great experience. I had my service rep reach out to sales, he connected with Rick. No calls or follow up from Rick. Monday, again hadn't heard back so I reached out to my service advisor. Rick finally reached out, explained what I would like to accomplish. Tuesday, I finally get some numbers, and ask about a different truck. He sends me a response stating he went as low as he could on the first truck he sent me and completely ignored the fact I wanted to look at something different. After being ignored most of the day, I reached out to sales manager. Shortly after Rick, sends me a text to which I politely responded, I feel like we are not connecting well, I'm sorry. He calls me, and goes off on me. Was completely rude and unprofessional. Would not let me explain, he just did not care as to how his actions and initiation led me to wanting to work with someone else. After several times trying to de-escalate the situation, I had to tell him he was out of line. At which point he rudely continued on for a moment and hung up on me. He also informed me he does not have a manager and no one else could get me a better deal than him. The amount of ego that came out of this man because this situation was not working well and I wanted to work with someone else was disgusting. Rick Dike get's 0 stars. My service advisor and the sales manager who fielded the complaint get 5 stars. Unfortunately, Rick's poor behavior was enough for me to write this 1 star review. Avoid this rude and egotistical sales advisor. Also his apology did not even address his rude and unprofessional behavior on the phone. More

Report | Print

I have bought several vehicles from Rick dike at 5 star ford. He has always been the most honest, professional and reasonable sales man I have dealt with in my car buying dealings. Highly recommend him. I ford. He has always been the most honest, professional and reasonable sales man I have dealt with in my car buying dealings. Highly recommend him. I won't buy another vehicle from anyone but him. More

Report | Print