Rick Dike
Sales Manager
Five Star Ford
6618 NE Loop 820
North Richland Hills, TX 76180
I have been selling Ford's for over 38 years and take great pride in being the top sales person at Five Star Ford. My customer service is second to none and honesty and integrity is my motto. I look forward to each new customer I meet and adding them to my family in the car business. I am married to my wonderful wife Ellen and have 5 wonderful children and 3 grand children.
Read moreDealership Experience
22 yrs, 1 mo
Industry Experience
39 yrs, 3 mos
610 Reviews of Rick Dike
June 06, 2019
Well taken care of Today I worked with Rick and Tut to purchase a CPO. Rick was very kind and helpful through out the process and help me find exactly what I was looking Today I worked with Rick and Tut to purchase a CPO. Rick was very kind and helpful through out the process and help me find exactly what I was looking for. Tut helped me in finance. He answered all of my questions and made the process fun and enjoyable. I highly recommend working with these two men if you visit this dealership! More
Other Employees Tagged: Elbert (Tut) Edwards
May 26, 2019
Amazing Experience at Five Star Ford! Rick Dike and the Five Star Ford team are amazing! We’ve bought several vehicles here three since October to be exact. Well, after buying my dream exp Rick Dike and the Five Star Ford team are amazing! We’ve bought several vehicles here three since October to be exact. Well, after buying my dream explorer limited for the family we were in a bad accident totaling my family dream suv. My daughter and walked away from this accident with minor injuries. If I could rate their vehicle on safety I’d give them a 10+. Rick was able to get me in another vehicle just a couple weeks after my accident. This dealership truly takes care of their customers. If you’re looking for an awesome buying experience without all the sales jargon and want a vehicle that’s safe for the family this is the place to go! You’ll get the 10 star experience at Five Star Ford! Best dealership hands down. Thanks for taking care of my family! More
Other Employees Tagged: Elbert (Tut) Edwards
May 22, 2019
Pleasant, Quick, Professional Always a pleasant experience that keeps us coming back. This is our 5th new Ford in recent past and Rick ensures we drive away satisfied every-time. Always a pleasant experience that keeps us coming back. This is our 5th new Ford in recent past and Rick ensures we drive away satisfied every-time. More
Other Employees Tagged: David Hill , Michael Fitch
May 15, 2019
I never go anywhere else Rick Dike has been my family's car "guy" for decades now and I will not go anywhere else. He's knowledgeable, personable and just a great all around g Rick Dike has been my family's car "guy" for decades now and I will not go anywhere else. He's knowledgeable, personable and just a great all around guy who won't jack you around. More
Other Employees Tagged: David Hill
May 03, 2019
Disrespectful and Insulting This employee called me a liar twice, wore his hat and addressed me by "Miss" and/or my first name, which he spoke incorrectly. The only reason I w This employee called me a liar twice, wore his hat and addressed me by "Miss" and/or my first name, which he spoke incorrectly. The only reason I went to Five Star Ford was for an airbag recall, and I included simple oil change with tire rotation, which led to a disappointing and embarrassing experience for me. This employee further insulted me by calling me a liar on two occasions, telling me "You are confused", wearing his hat, addressing me by my first name (which he had incorrect) and calling me "Miss". He needs to be moved to a position where he does not have to interact with the public, specifically senior customers. The service department failed to advise me the windshield wipers needed to be replaced, there was some type of "ignition problem", failed to rotate my tires, and stated: "Your battery has failed. You may not get home. We can replace it for $152.00"; however, when AAA arrived, they tested the battery and clearly stated their was nothing wrong with the battery, but there was battery acid leaking from the battery. It was obvious to me battery acid was leaking when AAA raised the hood on my car. I was grossly disappointed that the service department identified my battery problem incorrectly and it was obvious they made no attempt to even clean the battery, nor the cables. If you experience any problem with the service department, please do not subject yourself to being insulted and embarrassed by Johnny Tisdale. More
Other Employees Tagged: Robert Morgan, Johnny Tisdale , Michael Fitch, Someone that worked in the repair shop. I do not recall his name, but he was not helpful.
April 29, 2019
OUTSTANDING Loved both my salesman Rick and finance guy Tut. Both were super professional and easy to work with. Plus I got a great deal. I highly recommend Five Loved both my salesman Rick and finance guy Tut. Both were super professional and easy to work with. Plus I got a great deal. I highly recommend Five Star Ford. I’ll be a return customer. More
Other Employees Tagged: Elbert (Tut) Edwards
April 10, 2019
Rick Dike Excellent service as always from Rick Dike. I will be back for another Raptor within the next couple years.I will recommend Rick to anyone I know look Excellent service as always from Rick Dike. I will be back for another Raptor within the next couple years.I will recommend Rick to anyone I know looking for a new Ford. More
April 09, 2019
Rick Dike-salesadvisor I really enjoyed the experience with Rick at Five Star. Rick found me the vehicle I was looking for. I look forward for years to come with the service I really enjoyed the experience with Rick at Five Star. Rick found me the vehicle I was looking for. I look forward for years to come with the service department. More
Other Employees Tagged: CarPro Show , Joe Vazquez
April 04, 2019
Wonderful service! Will never buy a car anywhere else. Rick Dike was wonderful to deal with as always. He makes the whole experience easy and fast! We always have a great experience at 5 Star Ford! Rick Dike was wonderful to deal with as always. He makes the whole experience easy and fast! We always have a great experience at 5 Star Ford! More
March 27, 2019
Great dealer This was easy, fast and just a great way to purchase a new truck, way to go Rick and Joe . went in look for used did not find it told Rick what I lik This was easy, fast and just a great way to purchase a new truck, way to go Rick and Joe . went in look for used did not find it told Rick what I liked and he hit it first time. More
Other Employees Tagged: Joe Vazquez