Rick Dike

Quick, easy, fair, knowledgeable This dealer is consistently top notch. After buying/leasing multiple cars every time the process has made car buying a pleasure. Do not even conside This dealer is consistently top notch. After buying/leasing multiple cars every time the process has made car buying a pleasure. Do not even consider buying a new Ford from any other dealer. More

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Quick, Easy and Professional Rick Dike was Great! We called him on a Monday, he found us the truck by Tuesday, we made the deal Wednesday and picked the truck up on Thursday. Qu Rick Dike was Great! We called him on a Monday, he found us the truck by Tuesday, we made the deal Wednesday and picked the truck up on Thursday. Quick and Easy and felt like we got a good price. More

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Leased 5th car from this dealer We have worked with Rick Dike and Lee Clanton for over 10 years. We just call and tell them what we want to look at and the car(s) are ready when we We have worked with Rick Dike and Lee Clanton for over 10 years. We just call and tell them what we want to look at and the car(s) are ready when we get to the dealership. Rick gets us the best deal he can and Lee instructs us on all of the features of the vehicle and we are out the door. The dealership is like family to us. More

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As always, a great experience. As the title say, always a great experience. I've purchased several vehicle from Rick Dike at Five Star Ford, each time it was a pleasure to do busine As the title say, always a great experience. I've purchased several vehicle from Rick Dike at Five Star Ford, each time it was a pleasure to do business with him. He's honest, provides honest information, giving you the opportunity make the right decision, not bully you in purchasing something you don't need, Five stars for Rick. More

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Work truck Mr. Rick Dike was great to work with. His product knowledge and expertise were essential in choosing the right truck for the job. He was able to ans Mr. Rick Dike was great to work with. His product knowledge and expertise were essential in choosing the right truck for the job. He was able to answer all our questions and find solutions to our needs. More

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New car needed emergently Insurance declared my car total loss at 3pm one afternoon and needed new car immediately. Spoke with friend and manager Shawn Maples. Along with sale Insurance declared my car total loss at 3pm one afternoon and needed new car immediately. Spoke with friend and manager Shawn Maples. Along with salesman Rick Dikes, they located a used car for me that had just come in to dealership. In less than 24 hrs., I had a new car. Shawn, Rick, and David were great--so helpful and customer focused. If you need a car, go to this dealership. 10 star rating from me. More

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One Stop Shopping First you start your Five Star Ford experience with sales rep Rick Dike. Rick goes beyond "the extra mile" in providing customer service. He listens First you start your Five Star Ford experience with sales rep Rick Dike. Rick goes beyond "the extra mile" in providing customer service. He listens to you, gives input based on what you say. He then finds a vehicle to meet your need. My family and my friends have purchased more than 9 vehicles from Rick in almost 10 years. His attitude toward the customer has never changed: meet the need of the customer. Second, after purchasing the vehicle, your Service Department rep should be Michael Fitch. Michael always has a smile on his face. He knows you by name. He explains what is happening with the vehicle. His "can do" attitude is great. Every employee you meet at Five Star Ford NRH says hello, smiles and asked what he or she can do to help you. This goes from the receptionist all the way through your car buying process to the Service Department reps at check out. As far as financing our most recent car purchase, Hannah Smith covered every detail when explaining what was happening, what was being signed. She explained the various aspects of the warranties we have for the car. She gave suggestions on some of the products offered. Lee Clanton covers the different "options" with the car. He helps set up the radio stations, set up your phone, and many other things. Five Star Ford NRH is the only dealership to go to for great customer service. Five Ford NRH is the only place we go for a vehicle. No need to shop around. More

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Rick Dike and Tut Every bit of my dealing with 5 star Ford was indeed 5 stars. Setting up an initial appointment was extremely easy. Mr. Dike is an early morning pers Every bit of my dealing with 5 star Ford was indeed 5 stars. Setting up an initial appointment was extremely easy. Mr. Dike is an early morning person so he was available for me to test out a vehicle before work. He allowed me to take the vehicle for a drive and answered any questions I had. He had picked the perfect vehicle for me based on the preferences I had given over the phone. I loved the truck from the moment it started. I went back in a couple of hours to start the buying process because the deal offered was very fair and I knew the truck would not last long on the lot. I then worked with Tut in the finance department. He was friendly, straight forward, and extremely efficient. He gave me the information I needed without keeping me there for too long. I think we were finished with the paperwork etc in about 30-40 minutes. I definitely recommend this dealership and visiting Rick and Tut. They are excellent and I anticipate they will be responsive to any future contact I may need. Thank you from a very happy customer. More

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Great customer appreciation. The salesman took time to listen to my needs and what was important in my vehicle purchase. I received several follow up calls after the sale just to make sure I was a satisf listen to my needs and what was important in my vehicle purchase. I received several follow up calls after the sale just to make sure I was a satisfied customer. More

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Smoothest and quickest in a long distance buying a car Rick was great! I live very far from Five Star and we corresponded through email and text. I got a great deal on my trade in and my new ride!! Rick was great! I live very far from Five Star and we corresponded through email and text. I got a great deal on my trade in and my new ride!! More

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