Piper Bueno

Excellent The night service manager stayed until the tow truck arrived with my vehicle around 10pm. Provided a loaner vehicle while mine being repaired. Service The night service manager stayed until the tow truck arrived with my vehicle around 10pm. Provided a loaner vehicle while mine being repaired. Service kept me aware of work in progress. More

by jsickman Verified Customer Verified Customer

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2008 F150 Brakes I brought my 2008 F150 in on Saturday 4/28 because I thought I heard the front brakes grinding. I was sure that I would need new pads on the front at I brought my 2008 F150 in on Saturday 4/28 because I thought I heard the front brakes grinding. I was sure that I would need new pads on the front at a minimum. To my surprise, Piper called me back and told me that the brakes were fine and had plenty of life left. She also looked at my ABS light and gave me a quote on the amount it would be to fix. It's a relief to go to a dealership to get your vehicle worked on and not feel liked your getting jerked around or ripped off. Bozard Ford is not to closest dealership to my house in Jacksonville, but coincidentally, my truck has been there for service twice this year (Alex helped me the first time).. Both times have been great experiences. This is the dealership I will go to first when I'm ready to buy another vehicle...you've earned my business. More

by horne.robert.e Verified Customer Verified Customer

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Great service and people A quality car dealership.Very professional and courteous. The people make this a great experience I recommend all f my friends and have 3 that have A quality car dealership.Very professional and courteous. The people make this a great experience I recommend all f my friends and have 3 that have purchased More

by MICHAELKYPRISS Verified Customer Verified Customer

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Backorder replacement seatbelt for driver's side Marsha could not have been any more attentive than she was during the 7 weeks it took to get our seatbelt replaced on our MKZ. We were given a loaner Marsha could not have been any more attentive than she was during the 7 weeks it took to get our seatbelt replaced on our MKZ. We were given a loaner for the entire time which was much appreciated - I have a brother in hospice and this loaner gave me the opportunity to continue visiting him. I am so grateful to Marsha, Ashley, and the rest of the service team. Bozard is a class act - one you should be proud of. More

by CANSVR Verified Customer Verified Customer

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Quality Experience Quality experience. Very friendly. Kept me informed on progress during the day. Truck was ready when promised and had been washed. The people keep me Quality experience. Very friendly. Kept me informed on progress during the day. Truck was ready when promised and had been washed. The people keep me coming back. More

by Herowe Verified Customer Verified Customer

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1st gold star It was my first visit to Bozard as I am new in town. Was very impressed with the friendliness and helpfulness from the minute I drove up for service. It was my first visit to Bozard as I am new in town. Was very impressed with the friendliness and helpfulness from the minute I drove up for service. Love the texting communication through the day about my cars needs and readiness. Did not expect a car wash and vacuum from this dealership. This was an extra treat! More

by PDUNN7 Verified Customer Verified Customer

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Always a Great Experience Bozard Ford should be proud of their employees. Every one I have worked with so far have been exceptionally knowledgeable of their products and are ab Bozard Ford should be proud of their employees. Every one I have worked with so far have been exceptionally knowledgeable of their products and are able to quickly diagnose what the problem is. More

by w4dlc Verified Customer Verified Customer

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Excellent service I always get excellent service @ Bozard , the Diesel mechanics always take great care of my F2 50 answering . Any technical questions I have had. J I always get excellent service @ Bozard , the Diesel mechanics always take great care of my F2 50 answering . Any technical questions I have had. Jeff sparks and piper go over and Beyond to give me great service and make me feel part of the Ford family . I recently learned Henry has retired he’s going to be greatly missed Thank you Carnella Mattison More

by CARNELLAMATTISON Verified Customer Verified Customer

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First time service customer Very Professional friendly service with a comfortable environment. I Highly recommend. The only negative thing I have is a selfish one on my part... Very Professional friendly service with a comfortable environment. I Highly recommend. The only negative thing I have is a selfish one on my part...I wish the service location was closer to Jacksonville where I live. More

by jbrianphillips Verified Customer Verified Customer

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Great customer service Marsha, Jeff, Piper, and all the folks we deal with in service, are fantastic. Couldn't ask for a more efficient group. Always, always pleasant, cou Marsha, Jeff, Piper, and all the folks we deal with in service, are fantastic. Couldn't ask for a more efficient group. Always, always pleasant, courteous, and very easy to work with. Thanks again. More

by CANSVR Verified Customer Verified Customer

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