Patrick Robertson

Top Customer service quality. From the minute I walked until I stepped into this new Ford Mustang, the entire process was Smooth.... Not a single hitch or issue. Worked with Pat Ro From the minute I walked until I stepped into this new Ford Mustang, the entire process was Smooth.... Not a single hitch or issue. Worked with Pat Roberts (Sales) and Rick Garcia (Finance) hands down they are very professional, courteous, straight forward. No BS whatsoever, no haggling, no pressure, no hidden items. Everything was explained in simple terms, none of this cryptic dealer talk. Overall the entire experience was Excellent. I got a good trade in value for my car, no attempt was made to low ball me which would have been a deal breaker. Compared to other Ford dealerships I would happily rate Bozard Ford at the Top. Thanks Pat and Rick. Salah More

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Traded up from 2013 Ford F-150 to 2015 Model I was contacted via email by Patrick at Bozard Ford stating that they were looking for models like my truck as trade-ins and encouraging me to come in I was contacted via email by Patrick at Bozard Ford stating that they were looking for models like my truck as trade-ins and encouraging me to come in and look at the 2015 models. I was very happy with the 2013 F-150 I purchased from Bozard in August 2013, but my wife encouraged me to at least go in and look, so we did. When we arrived at Bozard Patrick had just left for lunch, but Frank started helping us. I was very clear up front that I was happy with my existing truck and not desperate to make a trade. I also made it clear that I needed a truck with at least the features of my existing truck, which by the way was a loaded Lariat with a long bed. Frank suggested we take a ride in a 2015 F-150 SuperCrew Cab King Ranch even though it was not a long bed, just so I could get a feel for the improvements in the new models. Let me say it was an awesome truck, but I really wanted that SuperCrew Cab with the long bed since that was the type of truck I already had. We returned from the test drive and Patrick was back from lunch, so he started helping us. Turns out there was one SuperCrew Cab long bed F-150 on the lot that met my requirements and it was also a King Ranch. Patrick suggested we take it for a test drive. Let me say that I have bought many vehicles in my life and this was the first time I was allowed to test drive two of different vehicles on the same visit, which in my mind shows just how dedicated Bozard was to keeping my business. We took the 2015 F-150 SuperCrew Cab King Ranch with the long bed out for a drive and I was impressed. So was my wife, especially when she found out that the front seats had a massage feature. However, the sticker price made us doubtful that we could strike a deal. Keep in mind that I was more than happy to take my old truck home, if you can consider a 2013 with 22,500 miles old. We went through a few rounds of your usual back and forth offers when I finally told Patrick that I just did not think it would work out...and my wife agreed despite the fact she really loved those massaging seats. I told Patrick that if they got in a lower priced Lariat with the features I needed to give me a call, but I thought the King Ranch was going to be out of my price range. We thought Patrick had gone to get our keys for my old truck, but when he returned Bozard had agreed to my terms for making a trade and suddenly much to our shock, I was on my way to owning a new truck that was actually a step up from my old truck. We worked with A.J. in finance, who by the way has the type of sense of humor that both my wife and I appreciate, and signed all of the paperwork. I arrived on Tuesday afternoon thinking that I would be just looking at new trucks and drove away a few hours later with a new 2015 F-150 King Ranch fully loaded. When I say fully loaded, I truly mean fully loaded, including the full max towing package and all of the latest features. As we drove off the lot my wife said, "This is going to be awesome for pulling a horse trailer someday." Do I recommend Bozard Ford? Yes, without hesitation. This is my second truck purchase from them in 2 years. I have also worked with them to keep my old truck serviced, so I can tell you that you will find great folks to work with in that area as well. Bozard is the place you want to go if you need a truck or car. The selection is large and the folks are great to work with. Ron Wallace More

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Best Dealership on the Planet!!!!!!!!!!!!!! Bozard Ford should be the standard for all the companies in this world... from front to back everyone there are the most amazing people and the best c Bozard Ford should be the standard for all the companies in this world... from front to back everyone there are the most amazing people and the best customer service people. They do not make you feel you are just another number or just a customer. They make you feel as if you are family... We have never enjoyed buying a car until we went to Bozard... no pressure just had a blast looking and test driving...Not only did we buy one car but went back 3 months later and bought another..To us there is no another company that even comes close to how everyone treats you there... Ford itself should know this that Bozard can survive without Ford but Ford could never survive without Bozard. BOZARD IS Ford.....All we have to say to all the companies out there you should all go to Bozard to find out how to deliver a great customer experience....We really do love everyone at Bozard and you have got customers for life with us.........Thankyou to everyone....Chris and Katherine More

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enjoyed my visit Thanks to Tom Krell who suggested that we take the 2015 Lincoln mkc home for a test ride. It sold my wife. Wesley Herring sales and Tanya Tomanek, co Thanks to Tom Krell who suggested that we take the 2015 Lincoln mkc home for a test ride. It sold my wife. Wesley Herring sales and Tanya Tomanek, concierge did a great job explaining the service that we would receive at Bozard Ford Lincoln More

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Highest Quality, Fairest Price, dealership with Heart We purchased a truck from Bozard and have nothing but great things to say! The pricing was amazing, the vehicle and follow up were supportive and the We purchased a truck from Bozard and have nothing but great things to say! The pricing was amazing, the vehicle and follow up were supportive and they are very BIG hearted in our community. They made it an easy, enjoyable experience! More

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Best female car buying experience I went in as alone to trade in my SUV for a new one. My husband was out of town and so was my dad. I never go alone because I worry that the sales tea I went in as alone to trade in my SUV for a new one. My husband was out of town and so was my dad. I never go alone because I worry that the sales team will take advantage of me. This was not the case at Bozard. Bo, Tom, and Patrick took excellent care of me. No hassle. No tricks. Everything was black and white. They were the best! I would recommend this hassle free experience to everyone. More

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Class Act I bought a new Lincoln and I couldn't have had a more pleasurable experience. Typically dealing with buying a new car in general is a very stressful e I bought a new Lincoln and I couldn't have had a more pleasurable experience. Typically dealing with buying a new car in general is a very stressful event. However, all the employees at Bozard, from my salesman Patrick Robertson, to Tom Reinard and Jesse Scheff, everyone of them went above and beyond to ensure I walked away extremely satisfied. You also couldn't find better owners , or people for that matter, in Letti and Bo Bozard. I'd highly recommend this dealership to every person looking for a quality car with quality care service. Make the trip if you're out of town or state- it's well worth it! More

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Purchase of Lincoln Navigator We had a wonderful experience in purchasing our new Navigator from the salesman to manager. Everyone was extremely knowledgeable and professional in We had a wonderful experience in purchasing our new Navigator from the salesman to manager. Everyone was extremely knowledgeable and professional in helping us to make the right decision for us. We would recommend our salesman Christian highly as he is very helpful and professional without any pressure. Thank you for making our purchase a pleasant experience. More

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Bozard, The Best! From the point you walk in you are treated extremely well both personally and professionally. I have been buying cars, trucks and an occasional tracto From the point you walk in you are treated extremely well both personally and professionally. I have been buying cars, trucks and an occasional tractor and my experience with the Bozard family of representatives was exceptional and beyond anything I had previously experienced. I have and will continue to recommend them to everyone. I leased an MKZ 9/14. Just purchased an MKS for my wife on her birthday, 4/28/15. Went in to look. Made the deal with trade in. They bent over backwards to detail and give me the car to bring home. Tanya Tomanek, Concierge, followed us home with a plant she had bought for my wife and photographed the event. From our sales person Dave Seikierski, to Tom Krell, Lincoln Ops Mgr and not to be left out, the people that prepped the car at 5:30 in the afternoon so this birthday surprise could be pulled off, my thanks and appreciation. To bad there is not a sixth star! They rate it. If I left out anyone, apologies. More

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My experience at Bozard Ford Lincoln Our experience with Sharyl, Patrick and the other people we met was pleasant and helpful. The time we spent waiting to finalize and sign the necess Our experience with Sharyl, Patrick and the other people we met was pleasant and helpful. The time we spent waiting to finalize and sign the necessary papers was extremely long, but it was probably due to the fact that it was a busy Saturday ((good for the economy and the dealership!)Shortly after our purchase, we found out from some friends that a hybrid was comparatively priced. Since we had mentioned a hybrid but did not pursue it because we did not want to go over our budget, we were surprised and disappointed that we were not apprised of this price factor. We are confident that future service will be quite stisfactory. Carol & Herb Mintzer More

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