Patrick Robertson

First time car leaser. I was just starting my senior year of college and my trusty Mazda that I had been driving for the past four years was starting to let me down, so I kn I was just starting my senior year of college and my trusty Mazda that I had been driving for the past four years was starting to let me down, so I knew I needed a new car. Patrick helped me with everything and made sure that I was happy with the car I was leasing and that I wouldn't be paying an astronomical amount for a lease. My experience with Bozard Ford was very enjoyable, and I'll definitely consider going back next time I need a new car. More

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No Pressure, Great Experience I went to Bozard Ford to purchase my Tacoma and I have to say this was the most pleasant experience I have had purchasing a car from a dealership. Th I went to Bozard Ford to purchase my Tacoma and I have to say this was the most pleasant experience I have had purchasing a car from a dealership. There was no pressure whatsoever by Patrick and he was willing to cater to all my requests. He had no objections to letting me test out the 4X4 system, he gladly brought out a rag so I could check the oil and he even offered to let me take the truck for a test drive on my own. When I had some additional questions about the Tacoma, I was fortunate enough to have the previous owner working there (Erik Shipley). Erik was great at answering all the questions I had and he gave me the explanation of the minor accident he was involved in with the truck. He told me about the servicing records, the CPO warranty attached with it and some of the features it had that I overlooked. I was really lucky to be able to speak with the previous owner about the vehicle and know I was getting the honest answers. After negotiations were finished, Erik was really helpful with the financing and paperwork side of things and he did not try and pressure me into getting an extended warranty; he basically just made it known that it was available and gave his personal opinions on it and that was it. When we were negotiating price, Tom came and we finalized the price. We had done the majority of negotiating over the phone prior to the test drive and both he and Patrick knew I was looking at an identical model and year with 2,000 less miles at another dealership. With that being known I didn't think I would be able to get much better price on the Tacoma but of course I had to make on last attempt. He claimed he was at the lowest price he could go but I asked for him to throw in some oil changes or seat covers. He was willing to throw that in with the deal to make the sale but I asked instead he lower the price a little more which he complied. All in all I feel I got a great deal, especially for a CPO vehicle and Tom was very fair and professional to negotiate with. Overall I had an excellent experience at Bozard Ford and if I was a local I would definitely consider purchasing another car from them when the time came and I would recommend using the Patrick, Tom and Erik. More

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Perfect combo of fun and professional. We had a "date night" and borrowed a Lincoln for 24 hours. The experience was a pleasure from start to finish. All of the folks in the showroom were We had a "date night" and borrowed a Lincoln for 24 hours. The experience was a pleasure from start to finish. All of the folks in the showroom were pleasant and attentive, More

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Great Place! Seen a truck I liked and swung in! Very friendly sales and fast once I decided. It was a quick no pressure sale. I highly recommend this place. Found Seen a truck I liked and swung in! Very friendly sales and fast once I decided. It was a quick no pressure sale. I highly recommend this place. Found an issue after I left the dealership and no questions asked they fixed it. I highly recommend this place. More

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Great service! I needed some work done on my a/c and the people at bozard ford took great care of me! Crystal in the service department was amazing and very helpful! I needed some work done on my a/c and the people at bozard ford took great care of me! Crystal in the service department was amazing and very helpful! Tom and Pat in the showroom remembered me and made sure I was taken care of! Thanks guys! More

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my adventure at Bozard. over all great experience. In my opinion car buying is stressfull, they were very good about getting all the things I wanted even after I found over all great experience. In my opinion car buying is stressfull, they were very good about getting all the things I wanted even after I found a mistake I made and after I picked out a truck. We looked on for another truck with the salesman and we found one I really liked. I felt bad because he went and got the trunk I thought I wanted and was ready to test drive. I discovered something I didn't like . I felt like I wasted his time. He was good enough to sit with me at a computer and thought some questions he found what I wanted . More

by jforce1 Verified Customer Verified Customer

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Wonderful experience Patrick, tom and Erik. 3 fantastic people who couldn't have been more friendly or helpful. Helped me find the perfect truck than got me the greatest d Patrick, tom and Erik. 3 fantastic people who couldn't have been more friendly or helpful. Helped me find the perfect truck than got me the greatest deal. Went above and beyond to get me into the truck at an amazing price than played ping pong with my daughter so we could get paperwork done and keep her entertained. On a 1-10 I'd give this place a 20. This is our second car from them and I will deffeinately be going back More

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Fantastic truck buying experience!!! Patrick was our salesperson, and he was amazing! We had to purchase a truck within a short deadline, and we were very indecisive. He was extremely pat Patrick was our salesperson, and he was amazing! We had to purchase a truck within a short deadline, and we were very indecisive. He was extremely patient with us, and helped us get exactly what we were looking for, even though he had to go the extra mile to accomplish that task. Kevin was with us in finance and he made what is usually the worst part of the process very enjoyable overall. He has such a joyful and positive attitude! More

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Amazing Level of Customer Service I went into this experience unsure due to my shaky credit if buying a brand new car is even an option. As a single mother to a 2 month little girl, I I went into this experience unsure due to my shaky credit if buying a brand new car is even an option. As a single mother to a 2 month little girl, I thought I owed it to her to try. I went online and browsed Bozard's selection and was thrilled. I was contacted by salesman Patrick Robertson. Bless this man's heart. Between work and juggling an infant, it took me weeks to come in and have my trade-in assessed, etc. I finally made it in and unfortunately couldn't stay to make sure the paperwork was complete. However, I found out later what great hands I was in with Finance Manager Rick Garcia. I CAN NOT SAY ENOUGH GOOD THINGS ABOUT RICK! He helped me above and beyond get an amazing rate, even with my shaky credit! Just wow. So thank you gentleman: Patrick, Rick and Matt Tudor. You guys made me a Bozard customer for life!!!! More

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Lincoln date night We had an extended test drive via the Lincoln date night program. Staff were very friendly and attentive without being overbearing. There was no push We had an extended test drive via the Lincoln date night program. Staff were very friendly and attentive without being overbearing. There was no push or aggressiveness, just honest assistance and letting the product speak for itself. This is service I love...there to help, but allowing the customer to lead the way. More

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