Melvin Seibel

New Focus Melvin was awesome! I hate dealerships and Melvin made my experience have a change of mind! I went to this dealership 5 hours away with the intent of Melvin was awesome! I hate dealerships and Melvin made my experience have a change of mind! I went to this dealership 5 hours away with the intent of my fiancé purchasing a vehicle. I had no idea we'd be coming home with two! The visit was amazing and friendly and Melvin was honest and upfront and very sincere! We have recommended Melvin and 5 Star to everyone that asks about a new vehicle even shared our experience on Facebook! I will definitely purchase from Melvin in the future. We were in and out in less than two hours with two cars! It was great! Thanks Melvin you rock!! Tut made all the final paperwork quick and easy and no fine print! He was sweet and made things comfortable no pressure and answered all questions I had! Thanks 5 Star Ford for our two new Fords we love them !! More

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Best Experience in a lifetime Mel at five star ford. Went above and beyond to make my car buying experience pleasurable. I searched through 20+ dealers. Every one was the same resu Mel at five star ford. Went above and beyond to make my car buying experience pleasurable. I searched through 20+ dealers. Every one was the same result they tell me one price then get to the lot and find out it was not what was listed online for. Or had every incentive added online known to man kind that no one could even qualify for. Mel told me a no BS price which was straight forward. PS which they were $2500 lower than any other dealer in Texas! So i drove nearly 5 hours to get to this dealer and it was the best choice I have ever made. They had such great deals that my wife ended up getting a new car as well! Then when we got to the financing side I dealt with Anthony Snyder. Surely if there was any hidden fees they would glare in the finance room. Once again it was exactly how Mel told me it would be. Straight forward in and out very well explained with no pressure gimmicks. More

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Great price, fast buying experience I was in the market for a new Ford Edge. I had been price shopping around for a bit and came across a nice white Edge Sport AWD at this location (a b I was in the market for a new Ford Edge. I had been price shopping around for a bit and came across a nice white Edge Sport AWD at this location (a bit of a unicorn). Carlton and I negotiated via email entirely and he even provided detailed line item breakout which really helped me make my decision. I showed up on a Friday morning and met with Melvin to start signing on the paperwork. He was great to work with and not at all pushy in the least. From there went to finance. Met with David who was alway great to work with. Honestly, this was the quickest I've ever "checked out" of a car dealership. It was amazing. I returned the next Wednesday for little IOUs the dealer had for me and that was also painless. I wish I had a dealership this nice close by. More

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Great job!!! Just want to say Melvin did a great job with my lease. He took the time to explain everything, and I never felt pressured. If you are looking to lease Just want to say Melvin did a great job with my lease. He took the time to explain everything, and I never felt pressured. If you are looking to lease a car contact Melvin for outstanding service. I will be back!!! More

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Great customer service with no games that leave you guessing The service at Five Star Ford was excellent. Mel took the time to answer every question and provide us with every detail we needed in order to make t The service at Five Star Ford was excellent. Mel took the time to answer every question and provide us with every detail we needed in order to make the right decision. He was patient and thoughtful every step of the way making the process very easy. We were never pushed to purchase anything we didn't want or need as we have experienced in the past with other dealerships. I would highly recommend Five Star Ford and Mel to anyone who is looking for a new or used vehicle. More

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Their business is to sell you a car at a great price. I've bought several vehicles in my lifetime thus far and never experienced vehicle purchase as easy as what 5 Star Ford made it. I contacted them thro I've bought several vehicles in my lifetime thus far and never experienced vehicle purchase as easy as what 5 Star Ford made it. I contacted them through email then the phone and told my salesman what I wanted and what I had and it was a done deal, no hidden anything when I went to sign papers. Like them so much I bought 2-2015 Ford Fusions in October and then a 2016 Focus in April More

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easy, pleasant I really needed a car and I was given great service by everyone. I was originally looking at a different car, but 2asnt able to get it. Mel helped me I really needed a car and I was given great service by everyone. I was originally looking at a different car, but 2asnt able to get it. Mel helped me get into a cat quickly, and explained how everything worked. It was helpful to someone like myself who doesn't have much experience. More

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We had another great experience at 5 Star Ford We have purchased a vehicle and now leased a vehicle from 5 Star Ford. In both instances we have left feeling great about the experience and the vehic We have purchased a vehicle and now leased a vehicle from 5 Star Ford. In both instances we have left feeling great about the experience and the vehicles we left with. 5 Star has worked with us on trade in value, and approached our circumstances thoughtfully with solution finding in mind. Mel Seibel has been very helpful and great to work with. More

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Exceptional service adn great experience! This is the second vehicle I have purchased from Five Star Ford in NRH. I have been very pleased both times with the service I received. I have to dri This is the second vehicle I have purchased from Five Star Ford in NRH. I have been very pleased both times with the service I received. I have to drive 90 miles to get to NRH, but the service provided by Mel and others makes it worth the trip. More

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very friendly and courteous truely a five star experience. M I would recomend them to anyone looking for a quality vehicle at a fair price. Their customer service is as good or better than i have ever experience I would recomend them to anyone looking for a quality vehicle at a fair price. Their customer service is as good or better than i have ever experienced. I just moved back to texas after 31 years in the US Marine Corps. They are my dearler. And they are my familys dealer. Oh did I mention they have sold my nieces and nephews many cars. Awesome place. More

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