Melvin Seibel

Another Great Experience Mel Seibel was helpful from the start. I had bought a Ford Focus at this dealership before, but it was a total loss after my car wreck. I needed a veh Mel Seibel was helpful from the start. I had bought a Ford Focus at this dealership before, but it was a total loss after my car wreck. I needed a vehicle quickly, but needed to find a dependable car I could afford. Mel worked tirelessly, esoecially as busy as this time of year can be, to find a very nice, pre-owned car for me. I couldn't be more satisfied with our choice, or the service. No matter what you buy, Mel will give you 5-star service, considering everything to make the experience as seamless as possible! I see no reason to buy a car anywhere else! I would like to add Larry, from the body shop, to this review because he took in my poor demolished car, to assess the damage and took time to talk to me about it. It was in such bad shape, it was a waste of time for my insurance company to have it towed there. He didn't make it feel like an inconvenience to him at all. Everyone you encounter at Five-Star Ford will make you feel like you matter, with their warm, friendly service! More

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Got exactly what I asked for! Mel did a great job on the price and finding the right F-150 to meet my budget. He was a straight shooter. There where no gimmicks. Everything was str Mel did a great job on the price and finding the right F-150 to meet my budget. He was a straight shooter. There where no gimmicks. Everything was straight forward and easy. More

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What a Great Experience! Buying or Leasing a vehicle can be very stressful, so I wasn't looking forward to the experience. But, I have to say, this was one of the BEST experi Buying or Leasing a vehicle can be very stressful, so I wasn't looking forward to the experience. But, I have to say, this was one of the BEST experiences I have ever had! I drove over and Jason already had the key for the vehicle we had already discussed. He was with another customer but had already gotten Mel Seibel (Salesman) to take care of me so that I would not have to wait. Mel was awesome, and love his sense of humor! He took all the time I needed with no pressure at all. Between Mel and Jason, the whole experience was really great! Jimmy Truong, my finance guy was really awesome too! There was no high pressure and he worked to make sure that I was getting the best deal possible. Overall, it was a really WONDERFUL experience and I will definitely recommend Five Start Ford, Jason, Mel, and Jimmy to anyone that is looking for a vehicle! Thanks for the really smooth and enjoyable experience! More

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Great experience buying a 2016 Expedition from Mel Seibel I just bought a 2016 Ford expedition frim Mel Seibel I think this was the best car buying experience I've had in my 45 years of buying cars. I was tr I just bought a 2016 Ford expedition frim Mel Seibel I think this was the best car buying experience I've had in my 45 years of buying cars. I was treated fairly, not pressured, and got an excellent deal. Five Star Ford is a quality dealership with an excellent service department. More

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Excellent Service Mel worked with me to get me in a vehicle that worked for me-keeping in mind my financial needs and also type of vehicle. I told Mel what I was needin Mel worked with me to get me in a vehicle that worked for me-keeping in mind my financial needs and also type of vehicle. I told Mel what I was needing and he god back to me with a deal I could not pass up. This was defiantly a no hassle type of dealership. One other thing I loved about this place, was that I was not there all day like your typical dealerships. I was in and out in less than one hour-Mel had all our ppw done when I got there! Thanks-Mel More

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wonderful experience I have purchased 3 vehicles from 5 Star Ford in N Richland Hills TX. The most recent purchase, actually being a lease on the 2015 Ford Edge. As one I have purchased 3 vehicles from 5 Star Ford in N Richland Hills TX. The most recent purchase, actually being a lease on the 2015 Ford Edge. As one might imagine, leasing a vehicle is a complete different experience opposed to buying/financing, so I had a lot of hesitation initially. David Deger and his entire team made the experience a very positive one. I have been advised by friends to not purchase a Ford product, everyone has their own loyalties, and truth be told, if not for the friendly, knowledgeable team at 5 Star, I may have crumbled to the will of well meaning friends (as I have had some negative experiences with Ford vehicle performance over the years) and sought after a Honda, Nissian or Chevy, just for something new. HOWEVER, I am a loyal FORD customer, and this falls entirely on the staff at 5 Star Ford - N Richalnd Hills, to David Deger and his team! I will recommend this dealership to all my well meaning friends and family! David took the time to answer all my questions fully, he made me feel comfortable, and shared his knowledge and his own buying experiences with me as if I were family. Way to go David/ Team and Five Star Ford. I will be back!!!! More

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Excellent as Always This is our 4th vehicle purchase with Five Star Ford. I've worked with Mel Seibel each time and the experience is always stellar! Mel is always hone This is our 4th vehicle purchase with Five Star Ford. I've worked with Mel Seibel each time and the experience is always stellar! Mel is always honest and listens to his customers. He was ready to take us around the lot in a vehicle so we wouldn't have to walk in the weather with our kids. Mel is personable and even waited with us when finance was backed up and helped entertain our kids. Tut Edwards was fabulous in Finance. He was honest, personable, and made the experience quick and painless. The TUTMAN experience is something you don't want to miss! More

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Great Team at Five Star Ford in NRH Leased a 2015 Ford Edge. Lee and Melvin handled my deal. They were great. Friendly and professional. Found the Edge we wanted with all the options. Th Leased a 2015 Ford Edge. Lee and Melvin handled my deal. They were great. Friendly and professional. Found the Edge we wanted with all the options. They both explained the details of the lease up front and made sure we were getting what we want. No pressure. Finance person was also friendly and great. One of the best experiences we have had a dealership and we will be back in 3 years when our lease expires. More

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Wonderful Easiest purchasing experience. Freddie's Finance Experience was awesome. I live 300 miles from Five Star Ford and tried them because of Truecar pricin Easiest purchasing experience. Freddie's Finance Experience was awesome. I live 300 miles from Five Star Ford and tried them because of Truecar pricing. Well worth my drive More

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Awesome experience for today's busy lifestyle!!!!!!! After purchasing vehicles for close to 20 years from the same dealer and same contact he finally retired on me this past Summer. I have purchased 12 v After purchasing vehicles for close to 20 years from the same dealer and same contact he finally retired on me this past Summer. I have purchased 12 vehicles from him in those 20 years and it was time to find someone new. After talking to several people I spoke to Mel Seibel and discussed with him how spoiled I was and did not want to spend an eternity in a dealership. His comment to me was "If you spend that much time with me we had better be talking college football or baseball". I agreed to meet with Mel and I am so glad I did, we discussed what I wanted and then I left after about 40-45 minutes with him. He then sent me several options on purchase an lease programs on the F-150's I have been buying for years, after a few more emails I decided on the vehicle and Mel put the pencil to paper and came up with an incredible deal for my situation. From Initial meeting to driving off in my new F-150 I was in the dealership less than 2 hours. Mel did a fabulous job and I have a standing appointment with him in about 24 months to do it all over again. Freddie don't worry I did not forget about you. After we agreed on the price and vehicle it was time to go to finance (oh lord here we go). I met Freddie Valdovinos and was again amazed, he did not try to upsell me on a bunch of warranty and repair plans I did not need. We talked for a bit and he listened to my situation and presented a plan that was more than acceptable to me. I know this sounds like a Five Star Ford commercial but I cannot tell you how much I appreciate the work they did and the time they saved me, I will bring all of my future business to Five Star Ford. Many Thanks Mel and Freddie!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More

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