
Mary Lata
MAIN SERVICE ADVISOR
Bozard Ford Lincoln
540 Outlet Mall Boulevard
St. Augustine, FL 32084
Dealership Experience
9 yrs, 9 mos
Industry Experience
16 yrs
Languages Spoken
English
72 Reviews of Mary Lata
August 09, 2018
Replaced the AC blowers in my Ford Expedition 2010 Scheduled me for 10:00 but got there the assigned supervisor was not at work that day. But another lady took over and did a fabulous job! Got me in a Scheduled me for 10:00 but got there the assigned supervisor was not at work that day. But another lady took over and did a fabulous job! Got me in as quick as she could even running behind schedule. Job well done More
August 07, 2018
Awesome Service Always a good experience at Bozard whether it for sales or service. We have purchased 5 vehicles from Bozard and referred friends and family. Thanks Always a good experience at Bozard whether it for sales or service. We have purchased 5 vehicles from Bozard and referred friends and family. Thanks More
Other Employees Tagged: Alex Vecerkovic, Marcia Nelson, Billy (BadBoyBil) Arndt, Kevin Stowe
August 07, 2018
Once again Quick Lane performance excels! Came in for usual oil change, Mary signed me in with her usual chipper personality. My 2011 F-150 was done and I asked Mary how the front brake pads w Came in for usual oil change, Mary signed me in with her usual chipper personality. My 2011 F-150 was done and I asked Mary how the front brake pads were wearing. She stated brake pads are not checked without tire rotation service. I stated that I was concerned since the truck has 118,200mi on it and I have had 3 trips this year pulling 20’ RV. The rear brakes were changed by Bozard QL at 85,000mi so I was anticipating the front to wear. Mary stated no problem a technician would check them in 5 min. Guess what, front pads were at 6mm with 118,200mi on them...BUILT FORD TOUGH!!!! Thank you Bozard Ford for continuing to provide excellent service to St. john’s County. More
July 23, 2018
Excellent Service Got new tires for my Explorer. All around great service. They helped me figure out which tires were best. Gave me a great price on the tires and the h Got new tires for my Explorer. All around great service. They helped me figure out which tires were best. Gave me a great price on the tires and the hazard insurance. Pleasant experience from start to finish. More
Other Employees Tagged: Angela McManaman , Ashley Poole
July 22, 2018
Front brakes I got my front brakes replaced. Bozard is always very professional & get the job done! This is the only place i take my car to get serviced! I got my front brakes replaced. Bozard is always very professional & get the job done! This is the only place i take my car to get serviced! More
July 14, 2018
Oil change and tire rotation The service provided was done in a timely fashion and every question that i had was answered and my concern was put to rest with the service provided The service provided was done in a timely fashion and every question that i had was answered and my concern was put to rest with the service provided. More
July 05, 2018
Exceptional service experience I would recommend Bozard service to anyone. Great experience, very professional, timely service, and courteous. I will only come to Bozard service f I would recommend Bozard service to anyone. Great experience, very professional, timely service, and courteous. I will only come to Bozard service for my Lincoln. More
Other Employees Tagged: Marcia Nelson , Ashley Durst, Brittany Milligan
June 24, 2018
Always great service My battery died as we were checking out of a local campground. Roadside assistance came quickly. We drove it to quick lane and they also got us in and My battery died as we were checking out of a local campground. Roadside assistance came quickly. We drove it to quick lane and they also got us in and out quickly. We managed to get out of the campsite right on time. Mary went above and beyond to help us out. More
June 17, 2018
Great Service! Very efficient and customer friendly. It is always a pleasant experience to have my car serviced at Bozard. Mary is particularly helpful and thoroug Very efficient and customer friendly. It is always a pleasant experience to have my car serviced at Bozard. Mary is particularly helpful and thorough and I appreciate that she takes the time to review my previous service history so I do not duplicate maintenance items. More
June 15, 2018
In and Out I was greeted fast. Service was fast and most importantly, Correct. It didn't seem to matter who my advisor was. Each person I met greeted me and aske I was greeted fast. Service was fast and most importantly, Correct. It didn't seem to matter who my advisor was. Each person I met greeted me and asked to assist me. More
Other Employees Tagged: Sonya Miller