Marisa Thompson
Leasing Manager
Five Star Ford
6618 NE Loop 820
North Richland Hills, TX 76180
I have been with Five Star Ford since 2003. My husband, Jeff, and I have two wonderful children named Reagan and Walker. I truly love working with people and showing them how easy and fun the car buying experience can be. Although leasing is my specialty, I can assist with new and pre-owned purchases as well.
Read moreDealership Experience
21 yrs, 3 mos
Industry Experience
21 yrs, 3 mos
Specialties & Trainings
Leasing Specialist
202 Reviews of Marisa Thompson
April 05, 2017
No Pressure Sales Recently got our 5th vehicle from 5 Star Ford. I have never felt pressured to buy a car from the two sales ladies we have dealt with over the years. I Recently got our 5th vehicle from 5 Star Ford. I have never felt pressured to buy a car from the two sales ladies we have dealt with over the years. I would recommend Sales Person Marisa Thompson. She is very knowledgeable about Fords products, and she will spend as much time as you need to become a well informed customer. Marisa goes out of her way in every phase of the buying process without being high pressure. I myself would leave the dealership if I felt pressured. Everyone at the dealership has always been very nice and courteous. More
February 14, 2017
Professional, friendly, and great to work with Recently traded in my lease for another lease (my 3rd with Five Star) on a Ford Escape and excellent customer service as always by the team at Five St Recently traded in my lease for another lease (my 3rd with Five Star) on a Ford Escape and excellent customer service as always by the team at Five Star. Marissa was very helpful in working through all of the options for the lease end and the lease on the new vehicle. David helped make the financing process go smoothly and quickly, and Jimmie did a great job going over all of the features on my new vehicle More
Other Employees Tagged: David Hill , Jimmie Mathews
February 09, 2017
Excellent Car Purchase with hassle free experience! When I went to the dealership I ask for Marisa Thompson and she made me feel right at home. She is a great person to work with and very knowledgeable When I went to the dealership I ask for Marisa Thompson and she made me feel right at home. She is a great person to work with and very knowledgeable. Also, Tut Edwards, Finance Manager is excellent. I walked into the dealership just to check out a Ford Fusion and I went home with a new 2017 Ford Fusion. I just love my new car! Mary C. More
Other Employees Tagged: Elbert (Tut) Edwards
January 22, 2017
outstanding This is the fourth vehicle purchased/leased from this dealership, AND Marisa Thompson. We will never go anywhere else. Thank you for all you do for This is the fourth vehicle purchased/leased from this dealership, AND Marisa Thompson. We will never go anywhere else. Thank you for all you do for us and making this experience painless. More
Other Employees Tagged: Elbert (Tut) Edwards
January 07, 2017
Easiest car-buying experience Marisa Thompson does an awesome job. Makes everything SO easy. When I picked up my car, I told her I drive by 4 Ford dealerships to get to her. It' Marisa Thompson does an awesome job. Makes everything SO easy. When I picked up my car, I told her I drive by 4 Ford dealerships to get to her. It's true. She makes it worth the extra drive! More
December 30, 2016
Will be coming here again! 5 Star is accurate. Over the years I have purchased from a few dealerships (Toyota, Volkswagen). This was my first experience buying from 5 Star Ford and they were extrem Over the years I have purchased from a few dealerships (Toyota, Volkswagen). This was my first experience buying from 5 Star Ford and they were extremely friendly, and very professional. I felt like Joshua really understood what we were after and cared about what we wanted. I ended up taking home a used 2014 Ford Escape and it is wonderful! Marisa was amazing and walked me through the new car features, and even synced my phone up with the car for me. If every dealership had their own Joshua and Marisa they'd sell a lot more cars! I will definitely be coming here in the future for my car buying needs and I've already recommended it to friends! More
Other Employees Tagged: Joshua Fichter, Betty Watkins
December 06, 2016
#3 with Marissa This is our 3rd Ford purchased with Marisa's help over the past six years. She is knowledgeable and goes beyond to help us get the vehicle we want. This is our 3rd Ford purchased with Marisa's help over the past six years. She is knowledgeable and goes beyond to help us get the vehicle we want. And she makes a possibly stressful situation very enjoyable. More
Other Employees Tagged: Anthony Snyder
November 26, 2016
Great Buying Experience!! 5 Star is an excellent dealership. I shopped for several weeks, and dealt with three other dealerships none came close to the level of honesty, integr 5 Star is an excellent dealership. I shopped for several weeks, and dealt with three other dealerships none came close to the level of honesty, integrity, and transparency that I experienced at 5 Star. They have a tremendous selection of vehicles, very competitive pricing, and impeccable commitment to service. I dealt with both Joshua Fichter, and Marisa Thompson. They were both very helpful, and knowledgeable. They provided me with exactly the information that I needed to make an informed purchasing decision. Most importantly, they wer advocates and not sales people. Never once did they pressure me or attempt to push me to buy. This type of experience is unheard of in today's marketplace. Quiet simply, they treated me like a friend! The great experience didn't end with them. Tut Edwards in finance was outstanding! Friendly, fun, forthright, and honest describe my experience with Tut. I can't recommend 5 Star highly enough. More
Other Employees Tagged: Joshua Fichter, Elbert (Tut) Edwards
October 04, 2016
Professional Sales People Great people with an awesome personality and knowledge of the vehicles in & out, they had all the paperwork and vehicle ready to go just from trading Great people with an awesome personality and knowledge of the vehicles in & out, they had all the paperwork and vehicle ready to go just from trading a few emails back & fourth. More
Other Employees Tagged: Joshua Fichter , Jimmy Truong
September 08, 2016
New car Marisa Thompson was my sales rep and she went above and beyond to make me feel comfortable with all my options that I could do and let me make the dec Marisa Thompson was my sales rep and she went above and beyond to make me feel comfortable with all my options that I could do and let me make the decision on what kind of car I wanted. Their was no haggling no pressure and she made me feel at ease with everything. I would defently recommend anyone to go see her for a new car. More