Marisa Thompson

New Ford Mustang I was looking on the internet and found that Fine Star Ford had a great deal on a new Ford Mustang. I just had surgery and wasn't able to drive all th I was looking on the internet and found that Fine Star Ford had a great deal on a new Ford Mustang. I just had surgery and wasn't able to drive all the way to the dealership, so they delivered the car and paperwork to me. They had wonderful service, and I'm excited about my new car. Thanks a lot! More

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Persistent and hard work Despite difficult F150 requirements that were specific for my trailer towing needs Marisa Thompson and her associates worked hard to meet my equipme Despite difficult F150 requirements that were specific for my trailer towing needs Marisa Thompson and her associates worked hard to meet my equipment and budgetary needs, This has been a consistent pattern of the last three purchases of vehicles from 5 Star Ford. As in the past, Marisa and her team came through for me with flying colors More

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A special relationship I've worked with Marisa in either buying or leasing cars for over 10 years. Members of my family have also leased cars from her. I met Marisa in 2006 I've worked with Marisa in either buying or leasing cars for over 10 years. Members of my family have also leased cars from her. I met Marisa in 2006 when she was working in internet sales. My wife and I just seemed to click with Marisa. I don't have to sit and haggle for this and that on the purchase of a new car. She shows me what she can do and we are in and out. Marisa has been great to work with on the years. I will always come back to her for our new car or cars like this year. We have bought two this year. More

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tremendous second vehicle purchased from 5 Star Ford. Tremendous experience from start till next time. Josh and Marisa were wonderful folks to work with. Marisa second vehicle purchased from 5 Star Ford. Tremendous experience from start till next time. Josh and Marisa were wonderful folks to work with. Marisa was there for every question and concern we had. She personally answered every text and took time to keep us informed all the way. We were treated like family and would recommend Five Star Ford in a heartbeat . JRK More

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Best car buying experience ever! I had the best experience ever. I told Marisa what I was looking for and she found it quickly! We drove down from OKC and were treated great! I highly I had the best experience ever. I told Marisa what I was looking for and she found it quickly! We drove down from OKC and were treated great! I highly recommend 5 Star Ford in North Richland Hills! Ask for Marisa! More

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5 Star Ford North Richland Hills We had an exceptionally great experience with the purchase of our 2017 Escape. Marissa, our salesperson, led is through the process and insured that w We had an exceptionally great experience with the purchase of our 2017 Escape. Marissa, our salesperson, led is through the process and insured that we were getting everything we really wanted within our price range. David, in finance, was the epitome of patience when we had difficulties with Experian.. Jimmy led us through the sync process and then showed us many features which had changed over our 2025 Escape. Both Marissa and Jimmy Mathews have called us since to be sure everything was the way we wanted with our new purchase. We have also received calls from other managers making sure we were satisfief with everything during our experience there. I give 5 Star Ford the highest rating possible and then some. This was our fifth purchase from them Everyone More

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Quick and Easy Can not be happier with my purchase/lease. Financing was extremely professional with Tut, And Marisa made me feel very comfortable with the whole proc Can not be happier with my purchase/lease. Financing was extremely professional with Tut, And Marisa made me feel very comfortable with the whole process because of her knowledge and personality. I'm a Ford guy, and my dealer will always be with Five Star. More

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Excellent Dealership We have been of customer of Five Star for over 5 years. The are very professional, friendly and helpful. You know you are dealing with honest people We have been of customer of Five Star for over 5 years. The are very professional, friendly and helpful. You know you are dealing with honest people who are looking out for your interest. Our recent dealings involved the acquiring of two vehicles. Everyone we dealt with did an excellent job for us. More

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Great Experience I normally never write reviews, but I have to say Marisa Thompson was incredibly helpful. I was amazed at the professionalism and care I was treated w I normally never write reviews, but I have to say Marisa Thompson was incredibly helpful. I was amazed at the professionalism and care I was treated with. I went to Five Star Ford in North Richland Hills to turn in my daughters lease, and purchase a new car for graduation and collage. She made the process as easy and smooth as possible, Nice, easy car buying experience. No pressure, and friendly. Marisa, was amazing and truly made my daughter and me feel like we had known her for years. More

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fantastic staff! Kelly, Marisa, Josh, and Jimmy are world class individuals. They went above and beyond. I was in and out in less than an hour.. Great experience Kelly, Marisa, Josh, and Jimmy are world class individuals. They went above and beyond. I was in and out in less than an hour.. Great experience all the way around More

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