Marisa Thompson
Leasing Manager
Five Star Ford
6618 NE Loop 820
North Richland Hills, TX 76180
I have been with Five Star Ford since 2003. My husband, Jeff, and I have two wonderful children named Reagan and Walker. I truly love working with people and showing them how easy and fun the car buying experience can be. Although leasing is my specialty, I can assist with new and pre-owned purchases as well.
Read moreDealership Experience
21 yrs, 3 mos
Industry Experience
21 yrs, 3 mos
Specialties & Trainings
Leasing Specialist
202 Reviews of Marisa Thompson
November 11, 2013
Marisa was great. She was probably the most knowledgeable car sales person I've ever dealt with. Really knows the product (both the Ford cars and the financing options) and worked hard to make knowledgeable car sales person I've ever dealt with. Really knows the product (both the Ford cars and the financing options) and worked hard to make us comfortable with the process. We'll see her again in 3 years when our lease is up. Also kudos to the Car Pros show (Jerry Reynolds). They turned us on to the 5-star Ford business. More
October 29, 2013
Marisa was referred to me by a coworker. From the time I walked into the store until I left the store my experience was WOW! I wish every sales person was like Marisa. No games none of the normal back and f walked into the store until I left the store my experience was WOW! I wish every sales person was like Marisa. No games none of the normal back and forth. I had horrible experiences at other Ford dealerships but I will be only returning to this one for future purchases. Marisa made it fun to buy a car and not a bad experience. I would say if you have had bad experiences in the past like I have you need to go and ask for her I can not speak for the other sales people. More
October 16, 2013
Marisa has helped my mother in law and father in law with their purchases. We loved the total experience, she made us feel comfortable and really helped us and informed us on our buying options. She was more their purchases. We loved the total experience, she made us feel comfortable and really helped us and informed us on our buying options. She was more than helpful and friendly. We have bought two card from her! She's fabulous!! We have recommended this Ford dealership and her to everyone!! (She also had her co-worker Justin help with our second vehicle and I will just the same about him) They are awesome!! More
Other Employees Tagged: Justin Compton
October 02, 2013
Marissa was great at helping my wife order her Taurus SHO in 2010. She has become a friend since that time. The service department is 5 star all the way. Derek Wayne recently moved to dealership in Kansas in 2010. She has become a friend since that time. The service department is 5 star all the way. Derek Wayne recently moved to dealership in Kansas City atnd those people will be very pleased with the level of service he gives customers. Jonathan does a great job for me since his return to dealership. The service department and sales always give the customer the feeling trat they care. Generally Good Folk More
September 15, 2013
Marisa did an excellent job. She found the vehicle that was perfect for me at the price I wanted to pay. This is the second vehicle I have purchased from her at Five Star Ford. Anthony also did an exce was perfect for me at the price I wanted to pay. This is the second vehicle I have purchased from her at Five Star Ford. Anthony also did an excellent job in finance. He was very personable and made the finance part of the deal very easy. He explained every thing I was signing very thoroughly. Great job all around at Five Star Ford. More
Other Employees Tagged: CarPro Show , Anthony Snyder
September 13, 2013
I tried a different dealership first. After days of game playing by the Sales Manager, I left feeling defeated and angry with the whole car buying process. That night I called Marisa and we talked even tho playing by the Sales Manager, I left feeling defeated and angry with the whole car buying process. That night I called Marisa and we talked even though she was home with her family. I knew what I wanted and Marisa listened. Using her knowledge of the cars, she found the perfect one for me. Marisa had everything ready when I arrived. She went over all the paperwork, showed me the onboard computer navigation system, and other cool options my Escape had. I signed and was on my way in no time. This was by far the most pleasent buying experience I have ever had. When it is time for another car, Five Star Ford NRH and Marisa, will be my first stop. I am loving my 2014 Escape! More
September 11, 2013
Marisa Thompson was so helpful. She listened to what we wanted and didn't pressure us when we didn't go for all of her suggestions. She was so warm and caring. She is a no pressure sales woman which is wha wanted and didn't pressure us when we didn't go for all of her suggestions. She was so warm and caring. She is a no pressure sales woman which is what we do best with. Our finance guy found the best rate for us and kept us laughing the whole time. More
July 22, 2013
It was a pleasant experience William Conner picked my car up and took it to tint the windows and brought it back to me at my office, that is an extra mile of service car up and took it to tint the windows and brought it back to me at my office, that is an extra mile of service More
Other Employees Tagged: Adam Sondecker, William Conner
May 26, 2013
This is the second time I have bought from Marisa Thompson at Five Star Ford NRH. Marisa greets you with a winning smile and is eager to help you. She is a true professonal at work and goes out of Thompson at Five Star Ford NRH. Marisa greets you with a winning smile and is eager to help you. She is a true professonal at work and goes out of her way to help you get what you want. I will not hesitate to tell people about Marisa and Five Star Ford NRH. The experience I have had buying my two vehicles has been a truly wonderful experience with Marisa. I will buy from no one else in the future. More
May 19, 2013
Marisa went above what I would have expected a sales person to do to help be get the auto that I wanted. I will definitely recommend her to friends and family. Thanks Marisa! person to do to help be get the auto that I wanted. I will definitely recommend her to friends and family. Thanks Marisa! More