Mario Hurley

Very cooperative! Me and my mom had a great experience purchasing a new Ford Fusion. Our salesman Mario H. Had lots of patience with my screaming toddler, which will de Me and my mom had a great experience purchasing a new Ford Fusion. Our salesman Mario H. Had lots of patience with my screaming toddler, which will definitely bring us back in the future AGAIN. Thank you Mario for your patience. We appreciate you. More

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Mario was great to work with. Mario was a great salesman, took us for a test drive and answered any question we had. He was very personable and listened to us. We will be back! Mario was a great salesman, took us for a test drive and answered any question we had. He was very personable and listened to us. We will be back! More

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Wow! A dealership with professionals who 'listen'! My Bride & I traded in a 2014 Kia Sorento in excellent condition and received the trade-in value we needed. Another need was met when Mr. Hurley foun My Bride & I traded in a 2014 Kia Sorento in excellent condition and received the trade-in value we needed. Another need was met when Mr. Hurley found us a used Ford Expedition that would tow our large pop-up camper. The extended warranty package Mr Edwards helped us with was the icing on the cake. We don't purchase a vehicle very often and it was a bit stressful, but Lone Star Ford helped us through the rough spots and we're 'happy campers' now.... More

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Bought a used car Buying a new car is difficult enough and choosing to buy a used car can be more stressful. You have questions and doubts. Mario Hurley made all our qu Buying a new car is difficult enough and choosing to buy a used car can be more stressful. You have questions and doubts. Mario Hurley made all our questions and doubts disappear. He was courteous and answered all our questions even when we repeatedly asked. We bought a Toyota car not a Ford car and we were impressed with his knowledge of a car different from his dealership. Mario made buying a car worry free and satisfying. Joe Vazquez made financing easy and understandable. All documents were throughly explained and made us feel like all options were asked and explored. He took his time with us as all his clients because he feels every person buying a car, used or new, needs all options available to them discussed and taken to each situation. North Richland Hills Five Star Ford is making sure not one person leaves dissatisfied with the car and financing. Thank you for your service and care. More

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Bring on the wow factor From beginning to end, Randall Swindell and Mario Hurley exceeded expectations. They listened to my wish list and provided me with a vehicle that chec From beginning to end, Randall Swindell and Mario Hurley exceeded expectations. They listened to my wish list and provided me with a vehicle that checked every box. The customer service was fantastic and I would highly recommend them to anyone looking for a new or used vehicle. Once we made it to the finance department, Tut was extremely patient and explained everything thoroughly. His customer service was indicative of the name, "Five Star". It was a pleasure and thanks for the new truck! More

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Great experience I needed a car and knew exactly what car I wanted. Mario was accommodating and helped me get the best deal possible. I had a great experience that was I needed a car and knew exactly what car I wanted. Mario was accommodating and helped me get the best deal possible. I had a great experience that was quick and hassle-free. I would recommend anyone looking for a vehicle to go to Five Star Ford and talk to Mario. More

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Much better than any other dealership Helpful and made the whole process painless. Greeted as soon as we walked in, and several people offered to help as we were walking around killing tim Helpful and made the whole process painless. Greeted as soon as we walked in, and several people offered to help as we were walking around killing time before the truck was delivered. No one was pushy or tried to up sell us. More

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Great experience - easy and exceeded expectations Other than knowing that I wanted to look at F-150 trucks, I had no idea what options I was looking for in our next vehicle. Mario was not only profes Other than knowing that I wanted to look at F-150 trucks, I had no idea what options I was looking for in our next vehicle. Mario was not only professional, but extremely patient while we looked at - and talked through - various trucks that might work. More

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Above and Beyond A+ I had been looking for a Ford Truck for a few weeks by this time, I was playing the game on line and at other dealerships. And I was getting pretty go I had been looking for a Ford Truck for a few weeks by this time, I was playing the game on line and at other dealerships. And I was getting pretty good at knowing pretty quick if the truck was a good/fair or a high price deal. So I enter 5-Star Ford lock and loaded to play the game, I counter once on price and Mario comes back and let just say I shook his hand and the truck was as good as sold! Now here is where the above and beyond customer service comes into play, as I was doing the paper work my wife had to go home no way around it, I told her it was okay to leave because I would drive the F150 home. AND Murphy’s Law was in full swing! It was after hours at this point and the paperwork would not get transmitted to my bank till the A.M so I can NOT have the truck that night. Now I’m stuck with no way home, Mario told me that he would drop me off at home!!?! How awesome is that!? Now the money has cleared the bank and I can have the truck, but my work schedule will not allow me to swing by the Dealership to get my truck till the weekend. You guessed it Mario offered to hand deliver the truck to my home after he got off work that same day! Long story short, I tell everyone looking for a car to use Mario, and I need to invite Mario to my next family BBQ! More

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A Amazing sales man! My first time purchasing a new car and i couldnt have gotten a better deal. Mario Hurley was really nice and did not pressure me in anything. He gave My first time purchasing a new car and i couldnt have gotten a better deal. Mario Hurley was really nice and did not pressure me in anything. He gave me all the time i needed to think over if i really wanted to take this step. Five star Ford is so welcoming and im completely happy with my purchase. Mario found the exact car i wanted and wished for! Anthony who helped me finance my car explained everything in detail and was patient with anything i had thoughts about, since this was my first car. I will definitely come back next time i need a car and will recommend anyone i know looking for a car to come see Mario at Five Star Ford More

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