MM Ross

Best deals & customer service If you are looking for a Ford, you have to go to Five Star Ford in North Richland Hilks, ask for Johnny Birdwell. He will get you the best deals, he If you are looking for a Ford, you have to go to Five Star Ford in North Richland Hilks, ask for Johnny Birdwell. He will get you the best deals, he will find exactly what you want, it is crazy how easy he made it! I hate buying cars, but he has changed that for us! I bought my truck in January, the whole experience was great, even dealing with service department! Go see Johnny! More

Report | Print

Completely Satisfied A few months ago I started looking for a 2018 King Ranch F150 with my desired specifications. I made several visits to the Five Star Ford in North A few months ago I started looking for a 2018 King Ranch F150 with my desired specifications. I made several visits to the Five Star Ford in North Richland Hills and was always greeted with a spirit of helpfulness. My salesperson, Ollie Jackson suggested I order the vehicle to get just what I wanted. I have nothing but “Five Star” accolades for the entire dealership staff -sales, finance, parts and service. In addition to their oustanding customer service they always make me feel like I’m a part of the Five Star family. A special thanks to Ollie Jackson, from the ordering process to delivery you were superb! More

Report | Print

"Wanted me to leave a happy customer!" Sales and Finance Department very helpful, and wanted me to be happy with my new purchase. Also, very quick and convenient same day window tinting for Sales and Finance Department very helpful, and wanted me to be happy with my new purchase. Also, very quick and convenient same day window tinting for my new vehicle. Great Customer Service! More

Report | Print

Great service. Very friendly. Knowledgeable. Just bought a 2018 F150 from Rick Dike and Lee Clayton at Five Star. No hassle. Friendly personal service. Smooth and easy experience. Will definit Just bought a 2018 F150 from Rick Dike and Lee Clayton at Five Star. No hassle. Friendly personal service. Smooth and easy experience. Will definitely recommend to others, and will be a repeat customer. More

Report | Print

An amazing experience finding the perfect long bed Truck for Mu husband was able to order from the factory in Kentucky and get the exact Truck he needed! Diron Lintz kept him informed thru the entire process. Mu husband was able to order from the factory in Kentucky and get the exact Truck he needed! Diron Lintz kept him informed thru the entire process. A man of his word. More

Report | Print

Ford-F150 Magma Red Daniel was knowledgeable and very friendly. Went out of his way to make sure the truck we leased was everything we wanted. It is always a pleasure to Daniel was knowledgeable and very friendly. Went out of his way to make sure the truck we leased was everything we wanted. It is always a pleasure to see MMR. He made sure we were well taken care. Can't say enough about MMR! Joe in finance was great had us out quickly. Love that! MMR, Daniel, Joe and Jeff were awesome! More

Report | Print

Positive Buying Experience. This is our third new auto purchase from Five Star Ford all of which has been handled by Alfred. The 2018 Explorer that we wanted was not in inventor This is our third new auto purchase from Five Star Ford all of which has been handled by Alfred. The 2018 Explorer that we wanted was not in inventory but Alfred continued to search other dealers. He eventually found the one we wanted and made a trade in order for us to get it at Five Star. All aspects of the purchase experience was very positive. It was once again a pleasure to work with Alfred. More

Report | Print

Outstanding Customer Service 2/19/2018 I am writing to let you know how much I appreciate the outstanding customer service that I received last week. I visited Five Star Ford d 2/19/2018 I am writing to let you know how much I appreciate the outstanding customer service that I received last week. I visited Five Star Ford dealership to purchase a new car, the same day that I totaled my vehicle. The employees I interacted with, especially Danny Trauth (sales) and Gary White (management), were very knowledgeable about seemed genuinely interested in helping me find exactly the vehicle in the price range that met my needs rather than just being focused on making a sale. Because of their efforts, I was able to find exactly what I needed in the price range I wanted and I am very satisfied with my purchase. I will continue to visit your dealership in the future, as well as recommend it to others. Please let Danny and Gary, as well as the other employees in the dealership, know that their efforts did not go unnoticed. Five Star Ford has put together a great team that makes customers feel respected and valued. I look forward to working with your team again in the future. Sincerely, Shawn A. Bradford More

Report | Print

Above and Beyond Thanks to MM and Rick for getting our new vehicle to us. After a rough start elsewhere, Rick got the process back on track and quickly delivered on e Thanks to MM and Rick for getting our new vehicle to us. After a rough start elsewhere, Rick got the process back on track and quickly delivered on everything he said he would do. Everything. If you want to work with a truly customer service driven professional, you need look no further than Rick Dike. Grateful for his efforts and will recommend him to anyone who asks. Also thanks to Will and Jimmie for their assistance along the way. We love our new loaded Escape, and appreciate the efforts of all involved in getting the job done. More

Report | Print

Best ever This was the best car buying experience ever. Jim went above and beyond. I told him what I was looking for. He found a car still being serviced and l This was the best car buying experience ever. Jim went above and beyond. I told him what I was looking for. He found a car still being serviced and let us test drive it. It was just what I was looking for. More

Report | Print