MM Ross

I would have to say this was one of the most pleasant I would have to say this was one of the most pleasant experiences I have had when purchasing a new car. I had a crew taking care of me. Rick, Anthony I would have to say this was one of the most pleasant experiences I have had when purchasing a new car. I had a crew taking care of me. Rick, Anthony and MM Ross were all very nice, respectful and honest group I have worked with. Rick was kind, honest, prompt and all around enjoyable to interact with. I did a lot of my numbers with Rick through the phone so when I went in everything was ready to go and we had no "changes" in the numbers that I was originally quoted over the phone. Being able to do it over the phone really saved ALOT of time for us being that we have a 2 year old that would of been running the showroom floor if we wouldn’t of been able to do a lot of it over the phone. The finance guy Anthony was also a joy to work with. We have never purchased a car with Five Star Ford but from the experience we encounter we will never buy a car without you and your team. The finance guy was very informative and made sure i understood everything before I signed on any dotted line. There was the finance director MM Ross that also helped make this deal happen and he was like lightening. He was on the phone, keying numbers and gave me the answers I wanted and needed. I never ONCE felt like I wasn’t been kept in the loop on the whole process. Where most car dealers have you sit in a room and they are all holed up in a office talking about you and the numbers. I was in all three of the individuals offices while the process was happening. With all of that said again I would like to commend all three of your team members that i got the pleasure to work with. We will be seeing you all again soon when we get ready to buy me a new car!! More

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