MM Ross

Best Experience Every Time I Buy From This Dealership! My car buying experience was nothing short of exceptional! I have much respect for the astounding efforts put forth by John, Jerry and MM. These gentl My car buying experience was nothing short of exceptional! I have much respect for the astounding efforts put forth by John, Jerry and MM. These gentlemen go above and beyond their job titles to create a long lasting relationship with their customers. A noteworthy expression of gratitude to Jerry who went out of his way to teach me how to drive a manual Mustang. Although I didn't qualify, it was still a very memorable moment! A special thank you to John as well for all the strings that were pulled to get me into something affordable and dependable. Five Star Ford is the only dealership I would recommend to anyone looking for their next vehicle! More

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Great Car, Great Dealer This past week I had the pleasure of purchasing a brand new Focus ST from Carlos Hernandez. Let me start off by saying Carlos did a fantastic job of h This past week I had the pleasure of purchasing a brand new Focus ST from Carlos Hernandez. Let me start off by saying Carlos did a fantastic job of helping me find the right car for me and showing me everything I could possibly want to know about my new vehicle. After Carlos helped me pick out the perfect vehicle he went to work getting me an awesome deal and making sure I was completely in the loop during the entire process. After we agreed upon everything I was introduced to the new car sales manager G-dub, Gary White, who helped reinforce my decision to do business with this fantastic dealership. He made sure that I was completely satisfied with my experience thus far and made sure that I knew if I needed anything he would get it handled. Next I was introduced to Sam and Will who hooked me up with a great deal on professionally installed window tint, which is a necessity in TEXAS IMO. Finally I had the pleasure of finishing the deal up with Tut Edwards and MM Ross back in the finance department. Tut helped go over everything me and Carlos had already discussed and made sure I fully understood the car deal. They got me a great rate and hooked me up with an awesome extended warranty for the duration of the loan and GAP coverage for piece of mind. Overall this experience couldn't have been any better. This is the 5th car my family has purchased from the great guys and gals down at Five Star, and we wont buy anywhere else at this point. You cant go wrong doing business with this great organization. More

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Proficient at assisting customers and responding to basic Proficient at assisting customers and responding to the basic needs of the consumer. Friendly and personable, great at explaining the financial terms. Proficient at assisting customers and responding to the basic needs of the consumer. Friendly and personable, great at explaining the financial terms. The finance manger is great MM.ROSS thanks ! More

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Five Star Ford Experience Upon entering into dealership located in North Richland Hills, I was met by John Little. I related to John that my wife and I were looking for a new F Upon entering into dealership located in North Richland Hills, I was met by John Little. I related to John that my wife and I were looking for a new F250. John took alot of time showing us their inventory and without the pressure to purchase, my wife and I decided to purchase a 2017 F250. John introduced us to David Hill who made financing the vehicle extremely pleasant. David's personality and the music playing in his office made us feel that we chose the right dealership buy the what we were looking for. I also would like to thank MM, William aka "Dollar BIll" & "Big Fellow" Sam for enhancing our experience at Five Star Ford in NRH. However, without the initial experience we recieved from our wonderful salseperson John Little, we possibly would not have made the purchase. Thanks John keep doing what your doing!!! More

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Simply Amazing! The folks over at Five Star Ford in North Richland Hills are just the best. My purchase was handled by Rick Dike, the sales manager, David Hill, the f The folks over at Five Star Ford in North Richland Hills are just the best. My purchase was handled by Rick Dike, the sales manager, David Hill, the finance manager, and MM Ross, the finance director. These guys are not only extremely knowledgeable about the vehicles they're selling, they're also very understanding of the fact that not everyone can have an 800 credit score and $25,000 to throw down as a down payment. I'm a business owner that uses these trucks very extensively and they were willing to work with me. They were able to get me into a brand new F-450 despite less than stellar credit. I couldn't be happier and I will definitely be returning to this dealer for future vehicle purchases. More

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I just bought my 4th Ford Edge from this dealership This is my absolute GO TO dealership. I am treated professionally and like family. I believe everyone went way above and beyond to help me get the car This is my absolute GO TO dealership. I am treated professionally and like family. I believe everyone went way above and beyond to help me get the car that I wanted. Eddie Laguana is so professional and made me very comfortable with my decision. It was a super easy experience!!! More

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Awesome Service We had a sales person come right to us when we arrived. We told him all we had to work with and he tried his best to get us what we needed. I was very We had a sales person come right to us when we arrived. We told him all we had to work with and he tried his best to get us what we needed. I was very impressed. More

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2nd time leaser Thank you Bob Nemri and Gary White for the excellent service last Friday. I was in and out in a lot less time than last year. Bob and I spoke earlie Thank you Bob Nemri and Gary White for the excellent service last Friday. I was in and out in a lot less time than last year. Bob and I spoke earlier in the month so he knew what I was looking for, everyone from the reception staff to the finance department was extremely friendly and helpful. Will be back and will be talking you up to my friends. mmc More

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Great purchasing experience. I can't say enough about Rick Dike and Five Star. Rick's professional, no nonsense approach was refreshing to say the least. He met me early in the mo I can't say enough about Rick Dike and Five Star. Rick's professional, no nonsense approach was refreshing to say the least. He met me early in the morning and I was at work by 9:30 with a new truck. More

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Hands down best dealership!! I've bought 7 vehicles from this dealer over the past 16yrs, and I'll keep coming back! Mm Ross ( The BULLRIDER) and his team are the best around! Jo I've bought 7 vehicles from this dealer over the past 16yrs, and I'll keep coming back! Mm Ross ( The BULLRIDER) and his team are the best around! Joe Vasquez is an awesome salesman, my last two vehicles were bought from him. If you looking for a no hassle experience then check out 5 Star Ford of North Richland Hills. More

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