
Letti Bozard
VP of Community Involvement
Bozard Ford Lincoln
540 Outlet Mall Blvd
St. Augustine, FL 32084
75 Reviews of Letti Bozard
July 02, 2014
Bozard Ford > Tom Bush BMW You know the saying, "You Don’t Know What You Have Until It’s Gone?" Well, you can never truly appreciate the service at Bozard Ford until you have to You know the saying, "You Don’t Know What You Have Until It’s Gone?" Well, you can never truly appreciate the service at Bozard Ford until you have to spend a few hours at Tom Bush BMW. You pull up into the service lane, no one comes to see you. You walk in, no one talks to you for a good 5-10 minutes. You finally get checked in after you overhear the service manager say, "Well, she's 15 minutes early," and no one talks to you. No one asks you if you'd like some water. If you'd like to know what interent to use while you wait. If you'd like a snack. Or maybe a ride to the Town Center. If you'd like somewhere to sit comfortably while you wait. Disney World may be called the best place on earth, but Bozard Ford is a close second. I wish there was a Bozard BMW. But a dream is a wish your heart makes. More
Other Employees Tagged: Jeff King, Angela McManaman, Bo Bozard, Mike Pennington , Chase Burnett, Michelle Combs, Shannon Fletcher, Kerrin Pennington, Ashleigh Savitch
March 15, 2014
My experience dealing with Bozard Ford was incredible! Everyone was friendly and helpful and communicated well. I LOVE my car, the deal fit my budget, all my questions were answered , I never felt pressur Everyone was friendly and helpful and communicated well. I LOVE my car, the deal fit my budget, all my questions were answered , I never felt pressured, and all my requests and expectations were exceeded! THANK YOU!!!!! It's been a pleasure dealing business with each of you! More
Other Employees Tagged: Bob Hewit, Matt Tudor
February 10, 2014
Tom once again sold us our 2nd truck in two weeks. This time a used Chevrolet. The truck was missing the floors mats, so Tom went and purchased a set for the truck... and customized the order to what we w time a used Chevrolet. The truck was missing the floors mats, so Tom went and purchased a set for the truck... and customized the order to what we would like. This was above and beyond the call of duty since this was money out of his pocket. We really appreciate the thoughtfulness and efficiency of Tom. He is a ROCK STAR! Every dealership could use more Tom's... More
Other Employees Tagged: Tom Reinard
January 27, 2014
This was by far the fastest auto buying experience ever. All of the employees, Tom, Tom and AJ were quick and eager to serve and made the experience a pleasure. The environment is friendly and customer fou All of the employees, Tom, Tom and AJ were quick and eager to serve and made the experience a pleasure. The environment is friendly and customer foucsed. It is obvious to me that these individuals work for an EXCELLENT delaership and love what they do. Thanks BOZARD FORD for the most pleasant auto buying experience ever. More
Other Employees Tagged: Tom Krell , A J Miller, Tom Reinard
January 02, 2014
I didn't purchase the vehicle serviced by Bozard, but after the wonderful experience and friendly employees, I won't shop anywhere else in the future! Letti Bozard and her staff are awesome! Jeff King is after the wonderful experience and friendly employees, I won't shop anywhere else in the future! Letti Bozard and her staff are awesome! Jeff King is a wonderful guy as well, and both are a great asset to the community! More
December 30, 2013
Best car buying experience I ever had. The owners gave us a great deal, Jeff King set us up with a very informative non pushy salesman Luis and Russell and Ed looked the car over mechanically with me. I high a great deal, Jeff King set us up with a very informative non pushy salesman Luis and Russell and Ed looked the car over mechanically with me. I highly recommend this dealer for both sales and service. More
Other Employees Tagged: Jeff King, Ed Roberts, Bo Bozard , Luis Crespo, Russell Wright
December 22, 2013
I gave the ratings of all 5's because these people went above and beyond my expectations of fixing what I thought was wrong with my truck. Not only did Jeff look into the problem I explained but had t went above and beyond my expectations of fixing what I thought was wrong with my truck. Not only did Jeff look into the problem I explained but had the service team do a complete check up on everything. Other issues came up and I was able to get them fixed without having to keep coming back for more repairs. Letti was wonderful and always happy to see me or talk to me. The entire Bozard Ford family made me feel like a family member. I have recommended them to all my friends and to my son. I like that Bozard Ford is family owned and operated. I will continue to use Bozard Ford even though I live up in North Jacksonville. I am more than happy to drive the hour to have my truck serviced where I feel like family and know I am being treated fairly and getting EXCELLENT quality work at a fair price. I also like that they support local schools and local sports clubs throughout the area. It shows a commitment to the community as well. Thank you Letti and Jeff for an awesome experience and your support. Honetly can say.....LOVE YOU GUYS!!!!!!!!!!!!!!!!!!!!!! More
Other Employees Tagged: Jeff Sparks
December 18, 2013
Bozard Ford is a stellar community partner. Beyond selling excellent vehicles and providing superior service, the dealership reaches out to engage the needs of the community, especially in the area of selling excellent vehicles and providing superior service, the dealership reaches out to engage the needs of the community, especially in the area of education. Letti, Bo, and Jeff never fail to say "yes" when there is a need with our school district. They commit to investing $100,000 per year in our schools and do so in fun, creative ways that expand their presence in our community. Letti serves on the St. Johns County Education Foundation Board, bringing fresh ideas and financial support. Her consistently positive attitude lifts all of us to reach for new goals. I am personally grateful for the investment Bozard Ford Lincoln makes in our children. Bev Slough St. Johns County School Board More
Other Employees Tagged: Jeff King, Bo Bozard
December 18, 2013
Excellent service, from sales to maintenance on my vehicle, Bozard has far exceeded my expectations every time. Quick response, careful to the details just how like it. I recommend anyone looking for vehicle, Bozard has far exceeded my expectations every time. Quick response, careful to the details just how like it. I recommend anyone looking for Ford to go see Bozard Ford in my day to day life mainly because I believe in them. I like what they stand for and what they do inside our community and out. Don't change a thing! MIKEY CLAMS More
Other Employees Tagged: Jeff King, Bo Bozard , Kevin Bressler, Frank Serverius, Ronnie Shierling, Russell Wright
November 05, 2013
Ricky was great. He really catered to my "quirky" buying style. I have never had a dealership work with me the way Bozard Ford did. They really made it a unique and satisfying experience for "quirky" buying style. I have never had a dealership work with me the way Bozard Ford did. They really made it a unique and satisfying experience for me. I received great value on my shiny new truck!! FYI if you are at the dealership you have to try the coffee!!! Sooo Good!! I will definitely buy my next truck from them!! More
Other Employees Tagged: A J Miller