Letti Bozard

Great Sales Experience The Bozard staff, as a whole, works as a team, and was well versed on their inventory; ultimately providing for a realistic approach to what is best The Bozard staff, as a whole, works as a team, and was well versed on their inventory; ultimately providing for a realistic approach to what is best for the customer at hand. The authentic motive behind their desire to truly help you find what you need, not just what you want, was extremely appreciated. I had the pleasure of working closely with all members mentioned -- really the absolute best. More

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Best Customer Service hands down The Bozard staff is impeccable. The team they have put together to help you find what is best for you and your wants, needs, and budget is top notch. The Bozard staff is impeccable. The team they have put together to help you find what is best for you and your wants, needs, and budget is top notch. They go above and beyond to make sure you are satisfied and comfortable with your purchase. I have never dealt with better customer service, especially from the Used Car Sales Manager Tom Reinard. I wouldn’t buy a car any other place- you’re doing yourself a disfavor by doing so if you look elsewhere. Great people, great dealership. Thanks for an awesome experience, Bozard! More

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Tech Issues I was having issues with the Bluetooth Sync program in my truck, (it wasn't syncing correctly with my cell phone.) I came by the dealership hoping som I was having issues with the Bluetooth Sync program in my truck, (it wasn't syncing correctly with my cell phone.) I came by the dealership hoping someone could assist, and was immediately provided assistance. Within minutes, the issue was completely resolved, and I haven't had a problem since. Really great customer service and care. More

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Best car purchase experience I have ever had! Working with the Bozard team to find my next vehicle was very comfortable and satisfying. They worked with me to find the perfect car, and found a way Working with the Bozard team to find my next vehicle was very comfortable and satisfying. They worked with me to find the perfect car, and found a way to make the payment fit in my budget. I would recommend them to anybody. More

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A Truly Amazing Experience My husband and I just closed on our second vehicle from Bozard Ford. We could not be happier with our salesperson, Patrick Robertson, and the overall My husband and I just closed on our second vehicle from Bozard Ford. We could not be happier with our salesperson, Patrick Robertson, and the overall experience at the dealership. Letti Bozard was a pleasure visiting with and 48 hours after our first contact with Bozard, our new 2015 Explorer is sitting in the garage. Chase Burnett could not have been friendlier and more efficient! Thank you so very much! More

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Like one of the family. If you value a dealership who honors and respects relationships with its customers, then Bozard is the place to be. Lyndon and the entire staff treate If you value a dealership who honors and respects relationships with its customers, then Bozard is the place to be. Lyndon and the entire staff treated me like one of the family. It was rewarding to feel welcomed by such an honest and upfront team of salespeople and finance officers. They understood who I am, what I wanted, and did not try to up sell any unnecessarily expensive cars or services. The deal I got was amazing, even late in the day, the treatment I received was not overbearing, and I absolutely love my Spark! Thanks to Chase, Lyndon, Letti and Bob for all the good vibes and the AMAZING deal. More

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Compassionate Dealership Owner Had a problem with the A/C system on my newley purchased ford fusion. During this time my wife was going through chemo for cancer. Mrs Letti was inf Had a problem with the A/C system on my newley purchased ford fusion. During this time my wife was going through chemo for cancer. Mrs Letti was informed of my probem and put us in a rental so my wife could attend her treatments in a car with working A/C. We will be forever grateful to her for her compassion and understanding of our situation. My wife has since passed losing her battle with cancer but the kind words and actions of Mrs Letti Bozard will never be forgotten sincerely, Mark A. Scharf More

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First Class The best car buying experience. Staff was great, very knowledgeable and got it done right! Definitely a first class experience. Would absolutely bu The best car buying experience. Staff was great, very knowledgeable and got it done right! Definitely a first class experience. Would absolutely but from Bozard! More

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What a pleasure to work with! A salesman who listens to me! I visited almost every dealership in a 25 mile radius of Fleming Island to replace my 2003 Caravan. I changed my mind several times- as I was looking I visited almost every dealership in a 25 mile radius of Fleming Island to replace my 2003 Caravan. I changed my mind several times- as I was looking for interior roominess, certain features such as leather and a back up camera, plus the ability to tow up to 3500 lbs. I looked at vehicles ranging from pickup trucks to small SUV's. I wanted to do be a repeat customer of Bozard (we also have a 2012 Ford Focus), as I recently joined the Rotary Club of St Augustine where Letti is also a member, and knowing how much Bozard does for the community. I visited Buddy about 5 times, and on each visit he asked me questions to help assess my true needs. FINALLY, I realized that I was looking at the wrong vehicles for my needs! He showed me a 2013 Ford Explorer and I fell in love! He was extremely patient, texted me whenever a vehicle matching my needs came onto their inventory, always had a vehicle parked near the door ready to test drive, saving me valuable time. Thank you to Tom Reinard, one of the Sales Desk Managers, and to AJ in finance who did a terrific job. I will gladly refer my family, friends and my VyStar members to Buddy for their purchasing needs. He is a true professional who listens to his customers' needs in a vehicle and aims to deliver! No pressure, just patience and understanding. Upon bringing my 18-year old to assist me in picking up my new vehicle, Buddy was able to show him a used car that just might fit his needs as well. Thank you Buddy! You are a true asset to Bozard :) More

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My 2013 was totaled- Purchased 2014 I purchased a 2013 Ford Escape. I was involved in a car accident July 17,2014. My car was totaled on July 22, 2014. I called Bozard and they worked wi I purchased a 2013 Ford Escape. I was involved in a car accident July 17,2014. My car was totaled on July 22, 2014. I called Bozard and they worked with me the same day to purchase a new vehicle. Newer car and better payment. More

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