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Karena Favela
Karena Favela at Five Star Ford

Karena Favela

Service Office Manager

Five Star Ford

6618 NE Loop 820
North Richland Hills, TX 76180

not yet
rated
9 Reviews
not yet
rated

9 Reviews

9 Reviews of Karena Favela

October 15, 2020

Dealership Rating
Employee Rating

Great good job guys keep up the good work ❤️❤️❤️ Love everything that you guys are doing this year.cannot wait until the 2021 Ford F-150 to come . More

by Lshanchell50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Garza, Ken McLemore

November 04, 2018

Dealership Rating
Employee Rating

It was easy 2 1/2 hours after I walked in I drove out with a new Explorer. Eddie Laguana was tremendous. He listened to what I wanted and made it happen. More

by phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Laguana , Siva David "MIT" Christos

August 03, 2017

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Employee Rating

Best Dealership Experience in 40 Years I've never been one to take my vehicles to the dealer for service because they are always booked and very expensive. Twice in the last year, I have ne More

by Ryan A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua Lowery , Jerry Williams

April 05, 2016

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Employee Rating

Very Courteous Crew I was very pleased with this visit from drop off to pick up. I was even shuttled back to work and picked up in a timely manner by a friendly shuttle d More

by jayrose72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Rothganger , Jerry Williams

February 17, 2016

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Employee Rating

Great Service Ron did a great job and hhis service manager understand customer service. I appreciate them working with me on the warrenty of my vehicle. Ron also ed More

by HArley!!24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Baron

September 21, 2015

Dealership Rating

Service Oil changes can sometimes just wear you down. Cameron discussed all steps and made sure my expectations were addressed. Today, I included my Auto Butl More

by ilovemyf150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron Worthy

September 19, 2015

Dealership Rating

Service Great service experience at Five Start Ford yesterday. Service adviser Alan got the car back when he promised and kept me up to date during the day. More

by FortWorthMike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Holcombe

September 10, 2015

Dealership Rating

Purchased New Tires for my Hyundai Sonata I purchased new tires for my 2011 Hyundai Sonata. Karena Favela and Brandon in the Service Department took great care of me and made certain that I l More

by RCutwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 11, 2015

Dealership Rating

Had car serviced Karena - was very friendly and quick to process my car pick up after seervice. She helped process my coupon for refund. It was great to get quick More

by 78hl31vj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes