Justin Allerheiligen

I have been doing business with Five Star Ford since 1990. That alone should tell what kind of dealership they are. My latest experience was to buy the wife. I had stopped into the dealership for ser 1990. That alone should tell what kind of dealership they are. My latest experience was to buy the wife. I had stopped into the dealership for service on the wifes car and while there I walked through the showroom and met Justin A. He was very friendly, knowledgeable and best of all not pushy. We spoke for about 20 minutes, I asked him for a card and I was on my way. A few days later I called him and told him that we wanted to look at a couple of the new models in hopes of taking advantage of Fords 0% interest rates. I made an appointment to see him on Friday morning. In preparation of my visit I started doing my research on vehicles and what pricing I should be looking for in both a new car and what I should expect to get for my trade in. In doing so I priced my trade-in on Five Stars website which generated an email from Mark L. who by the way had sold me my last vehicle, a Ford Sport Trac. I informed him that I was coming in on Friday and what I was looking for and he began searching their inventory for vehicles that met my requirements. Not only did he find me vehicles to look at but he also gave me pricing on them. I researched the pricing and found them to be right on the money with other website pricing sources. Mark actually sent me window stickers of several vehicles, one of which ended up being the exact vehicle we bought. Friday came and the wife and I arrived at the dealership. Not only was Justin ready for us but he had 2 vehicles gased up and ready for us to drive on the sidewalk of the showroom. We drove both vehicles, talked about all their features, tested all the new cool options and decided on the vehicle we wanted. We wanted one of the models we drove but in a different color. We drove around the lot looking for the right color. There wasn't one on the main lot. I remembered that Mark had sent me a window sticker on the exact vehicle we wanted and told Justin. He checked and found that it had just arrived and was still at their satellite lot. We drove down there found it and drove it back. Since Mark had already given me the price of the vehicle all we had to do was arrive at a price for the trade in. Again I had done my homework and knew what price range it should bring. Again Five Star came in with a good price. We now started all the paperwork for the new vehicle and the rest as they say is history. We're the proud owners of a brank new 2010 Ford Escape Limited. Over 20 years of doing business with Five Star I have never had an experience that left a bad taste in my mouth. I've never even looked at another dealership for a new car and have never gone to another dealership for service. Five Star Ford of North Richland Hills, Texas. My dealership. More

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