Justin Allerheiligen

This was honestly the easiest and fastest vehicle purchase that I have ever experienced. I definitely will come back for my next vehicle. purchase that I have ever experienced. I definitely will come back for my next vehicle. More

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This is the most unorganized group of people I have ever dealt with. I bought a used car 20 days later they want to come pick up car , that I signed contract on gave them my down payment in good faith, too dealt with. I bought a used car 20 days later they want to come pick up car , that I signed contract on gave them my down payment in good faith, took the car home cleaned it up fix a lot of the little things wrong with it. Now they want me to bring it back cause they didn't get it funded. I have talked to about 8 different people on this and nobody knows what's going on. No offer to refund my money, no nothing except they cant get it funded. I talk to the finance company, they dont know nothing, they just said contract was canceled. They dont know who canceled the contract or why. More

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I have purchased several vehicles from Alfred at five star ford. He is more than amazing. He is extremely accommodating, does not make you feel pressured in any way like I have experienced at other deal star ford. He is more than amazing. He is extremely accommodating, does not make you feel pressured in any way like I have experienced at other dealerships. Me and my wife are treated so well when we come in to see Alfred. He is such a blessing to work with and visit with. It has become a great relationship. Justin the sales manager as well as Alfred helped us get to where we needed to be in order to purchase the vehicles we wanted. David was a great help in finance getting me warranty coverage and in and out in a timely manner. I can not say enough about Five star ford NRH team. They definitely go above and beyond in customer service. More

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I have bought Five new Raptors and a Ford Lightning from this dealer. Rick Dike is my salesman. I always get first class service with phone calls taken immediately or returned very quickly! I own several this dealer. Rick Dike is my salesman. I always get first class service with phone calls taken immediately or returned very quickly! I own several businesses and over the years I have bought Ford and numerous other brand vehicles all over the country, these guys are the best and most courteous by far! Mickey Redwine More

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Preston did an awesome job getting me what I wanted and had good communication throughout the whole process! 100% honesty with no tricks! had good communication throughout the whole process! 100% honesty with no tricks! More

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Could use a clearer ordering system, sales staff good to work with, finance dept experience was best I’ve ever had (Mark). Struggled some on truck delivery. work with, finance dept experience was best I’ve ever had (Mark). Struggled some on truck delivery. More

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I would highly recommend this dealership. First time for me to use it. First time for me to buy a vehicle from them and they were more than I could imagine. Alfred was great and very pleasant First time for me to use it. First time for me to buy a vehicle from them and they were more than I could imagine. Alfred was great and very pleasant. It was so easy to deal with the finance department. Great experience and I would recommend them to everyone that says how beautiful my car is. More

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I reluctantly placed a $500 deposit for an incoming F150 today. The deal was handled by a very professional and courteous salesperson, Armando Calvary. He was further helped by a respectful and decent manag today. The deal was handled by a very professional and courteous salesperson, Armando Calvary. He was further helped by a respectful and decent manager, Michael Huntzinger two days ago. Albeit this, I had a bitter experience with the GM Joshua Fichter and his another new car sales manager, Justin Allerheiligen. Joshua did not bother to return my message from yesterday and I personally went to the dealership today to further negotiate $500 and unexpectedly met with rude and defensive Justin although I was expecting to talk to Michael. He acknowledged receiving my text yesterday, and while discussing further, he made me feel like I was getting the truck from his dealership for "free". He was further abhorrent, rude, and unprofessional contrary to "management" position that requires a much patience, courteousness, and great customer service. The deal may have been good in his eyes but that does not justify being rude to a customer who is onsite. He may have gotten away with his style of behavior and attitude in the past, but not with me! He certainly needs an attitude adjustment and needs to respect his customers and their monies, and further needs to stop acting like as if he is the one paying for his customers vehicles. I know the dealership has many good ratings overall, but I was shocked, discouraged, and disappointed at his attitude. I have bought several cars in my lifetime and never encountered such a disgusting attitude come from a "management" personnel. I advise future customers to ask for a management name first and if he is on duty, then run away from him or the dealership as you don't want to be treated like a number instead of a humble customer who is out there to give a business! I hope upper management or the owner of the business sends a secret shopper to learn his behavior and perhaps consider adjusting it accordingly for future pleasant car buying experience! Finally, I ended up leaving the deposit because their F150 was the earliest arriving unit compared to other dealers availability. More

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Alfred and the sales & finance team at Five Star went out of there way to take care of me. The service was excellent and I look forward to doing business with them again in the future! of there way to take care of me. The service was excellent and I look forward to doing business with them again in the future! More

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Alfred is amazing, if you are in search of a new veichle deffinately make sure to ask for him. He made sure we were taken care of. Thank you Alfred we had such a great experience. 10/10 deffinately make sure to ask for him. He made sure we were taken care of. Thank you Alfred we had such a great experience. 10/10 More

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