John Little

Extra Miles and Miles and Miles This was the 3rd time I have dealt with John and 1st with Crystal! As usual they were patient with us when we came in uncertain of which car we wanted This was the 3rd time I have dealt with John and 1st with Crystal! As usual they were patient with us when we came in uncertain of which car we wanted. After driving 5 different cars, settled on a 2013 Taurus - however, there was one major problem! I test drove it and there was residual cat hair in the car. The previous owners had a cat, and I am EXTREMELY allergic to cats, so they said they would vacuum and go over the car with a fine-tooth comb! Actually their "fine-tooth comb" turned out to be a blacklight hanging from the back handles while they vacuumed and vacuumed and vacuumed! The only thing that makes me sad is they did not take a video of it! HA! This is just one example of their EXTREME customer service! 5+ Stars to John and Crystal! I have recommended them to others and will of course use them again and again!!! Thank you John and Crystal! Also want to give a shout out to the ladies at the front desk! Great Job there as well! More

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No pressure Sale personnel were very helpful with no pressure. Worked with us for several hours. Went back twice to look at Escape, and they were available each Sale personnel were very helpful with no pressure. Worked with us for several hours. Went back twice to look at Escape, and they were available each time. More

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Working with Crystal Sanders, John Little, and Bob Little These three employees of Five Star Ford made my 39th anniversary a special day. John Little worked for three days preparing for our purchase, and se These three employees of Five Star Ford made my 39th anniversary a special day. John Little worked for three days preparing for our purchase, and set up an appointment for us to meet with him . John Little was assisting other customers when we arrived, and made sure that we didn't have to wait, and turned us over to Crystal. Crystal answered all of our questions, with patience, and took her time to ensure that we were satisfied. I never have had the experience I had with finance that I had with Bob Little. Bob Little is funny , puts you at ease, answered our questions, and was not a high pressure sales person, making this a great experience. All three of these employees made the car buying experience a great day and we would highly recommend them as a team. Karen and James More

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Great Expierence with my purchase of my Ford Fusion Hybrid. This is my second Ford car purchase and like the first expierence, they took very good care and made what can be a very difficult decision, a easier a This is my second Ford car purchase and like the first expierence, they took very good care and made what can be a very difficult decision, a easier and an enjoyable task. I was assisted by Crystal Sanders, John Little, and Bob Little. Thank you for your personable and excellent Customer Serivce. Thank you Five Star for employeeing a great team at your location! Happy Fusion Owner, Antoinette More

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Service Trifecta This is the third vehicle we've purchased from Five Star Ford, and the second with Crystal and John. Both have been great to work with from start to This is the third vehicle we've purchased from Five Star Ford, and the second with Crystal and John. Both have been great to work with from start to finish. I was looking for an F-150 and had a set of must haves along with some nice-to-haves. They found a truck that hit all of the required features and most of the nice-to-haves as well. They also worked with us to keep things within budget. When it came to financing, Bob was easy to work with and very personable. He also found that we were eligible for an extra $1000 in incentives when he reviewed the purchase, which was certainly a welcome bit of news. As it happened, the day we were going to take delivery was the day before my birthday as well as a Friday, but there was a small mishap while the truck was being washed, so they had to wait for Monday to get it fixed. Crystal delivered the truck personally to our house Monday evening and even had the back seat filled with balloons and a thoughtful gift to celebrate my birthday. I'd say that this is service beyond the call and I was impressed by the experience. More

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Happy Buyers! Welcomed right at the begining. Showed three different vehicles with no pressure to buy. Explained everything very clearly. When we decided to purchas Welcomed right at the begining. Showed three different vehicles with no pressure to buy. Explained everything very clearly. When we decided to purchase a new F 150 XLT it went very smooth. Will recommend others to Five Star Ford.. More

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Crystal and John are great! We purchased our last vehicle through the commercial sales department at Five Star Ford, working with Crystal's mother. So, we were happy to contact C We purchased our last vehicle through the commercial sales department at Five Star Ford, working with Crystal's mother. So, we were happy to contact Crystal and work with her this time. She was responsive, understood what we wanted, and quickly found us a couple options that met our criteria. She worked with us and our credit union to make this an easy, seamless process. John helped us with the final pick-up of the new car, and he was also very helpful and friendly. We spoke to John about purchasing another new car in the next few weeks, and look forward to working with both Crystal and John again soon. More

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Excellent Service This is 3rd purchase from 5 Star. This was a car for our daughter. Crystal Sanders, John Little and Kenny Wilder helped me complete the purchase of a This is 3rd purchase from 5 Star. This was a car for our daughter. Crystal Sanders, John Little and Kenny Wilder helped me complete the purchase of a 2015 Fiesta for our daughter.Katherine is a recent graduate from UGA in Athens Georgia. This was the most painless experience we have ever had in a car purchasing situation. They all went the extra mile. We are not only a Ford Family we are a Five Star ford Family! More

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Five Star Service Just really had a terrific buyer experience purchasing my 2015 F150 Lariat. Crystal got the deal in motion and made it all possible, John did a terri Just really had a terrific buyer experience purchasing my 2015 F150 Lariat. Crystal got the deal in motion and made it all possible, John did a terrific job in detailing the functionality of the truck and walking me through all of my vehicle options, and Anthony wrapped up the finances of the deal, including giving very clear warranty options and Finance information. Every employee on premises for Five Star that I came across was extremely friendly and knowledgeable. I've bought several vehicles over time and I have never felt as good driving off of the lot as I did yesterday. More

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Felt like part of the family. Crystal Sanders and John Little were so nice and help me find the right car for my son. Very professional, I would recommend them to anyone. Crystal Sanders and John Little were so nice and help me find the right car for my son. Very professional, I would recommend them to anyone. More

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