John Little

wonderful experience The sales team of Crystal Sanders and John Little treated me with the best hospitality and friendliness. I have been shopping several dealers, and thi The sales team of Crystal Sanders and John Little treated me with the best hospitality and friendliness. I have been shopping several dealers, and this team was by far the most courteous and friendly. Exceeded my view of how a car dealer should treat its customers. In finance, Jimmy Throng assisted with the contract closing and he, too, made the experience a good one. More

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Super Customer Service I recently purchased a new F150 and had the pleasure of meeting Crystal Sanders and John Little at Five Star Ford. Crystal and John made me feel righ I recently purchased a new F150 and had the pleasure of meeting Crystal Sanders and John Little at Five Star Ford. Crystal and John made me feel right at home and were always available to assist with any questions that I had. Their product knowledge and excellent customer service skills made my new purchase experience easy and painless. Freddie Valdovinos was great to work with on the financing details as well. Five Star Ford should be proud to be represented by all three of these employees. I will definitely recommend that my friends visit Crystal, John, and Freddie for any future vehicle purchase. More

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John Little is the best!! Mr. John Little and Ms. Crystal Sanders were excellent in what they do as salesmen. Would definitely do business with them again in the future. Mr. John Little and Ms. Crystal Sanders were excellent in what they do as salesmen. Would definitely do business with them again in the future. More

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Experience of a lifetime The Freddie financing experience will never be forgotten. Made the experience of purchasing my first vehicle with my wife something that'll be remembe The Freddie financing experience will never be forgotten. Made the experience of purchasing my first vehicle with my wife something that'll be remembered forever. Best experience purchasing a vehicle I believe I'll ever have. Not only because it was our first but because of the professional and personal effort put into helping me with the purchase. More

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Awesome Sales Person John comes visits my companies credit union a few times a year. What I like about John is that he finds what I'm looking for and he never pressures me John comes visits my companies credit union a few times a year. What I like about John is that he finds what I'm looking for and he never pressures me at all. He listens to what I want and doesn't try to sell me on something I don't. In my opinion when making a purchase of servel tens of thousands of dollars, you should be allowed to think about it and not pressured to sign now or never see the deal again. I will walk the second I have to speak to a sales manager, I'm done! I don't play games, and don't like games played. John is very laid back and has never pressured me. He is very patient and really cares about his customer. His colleague Crystal is awesome too. What I like about Five Star Ford is that it's not owned by one of those big outfits that own 1,000's of dealerships. It's locally owned, which is important to me too. There are so few dealerships that are locally owned anymore. More

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"A Pleasant Surprise" I give the Five Star Ford Staff an A+. Everyone was friendly and polite. John Little and Crystal Sanders were very patient with me. They treated me I give the Five Star Ford Staff an A+. Everyone was friendly and polite. John Little and Crystal Sanders were very patient with me. They treated me courteously and respectfully. Both were knowledgeable and able to communicate information to me. Freddie Valdovinos was also patient and explained the various benefits available in my purchase. My experience at Five Star Ford was surprisingly pleasant. I was very relieved that there was no "fast & furious" hard sell tactics! Everyone was calm and attentive. Sincerely, SZ (retired educator) More

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low pressure and great advice Crystal Sanders and John Little took care of all my concerns and made the purchase of my truck very enjoyable. I will refer them for any future purcha Crystal Sanders and John Little took care of all my concerns and made the purchase of my truck very enjoyable. I will refer them for any future purchases More

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Always very professional and courteous Jimmie Mathews is our 'go to' man for anything related to technology. He has always been able to answer my questions or solve problems with Sync or o Jimmie Mathews is our 'go to' man for anything related to technology. He has always been able to answer my questions or solve problems with Sync or our navigation system. He gives a very informative Sync class, for new owners or owners that just need a refresher session. Steven Carter was very helpful in getting our recall issue taken care of while our 2013 Escape was there for a scheduled Auto Butler treatment. Abel Baldazo Sr. is a very cautious and courteous driver for their courtesy car team. John Little sold us our Escape in 2013. He has become a lifelong friend whom we look forward to seeing and visiting with, whenever we have our Escape or 2009 Focus in for service. More

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The best place to go in DFW for a new Ford! :-) I am familiar with the Five Star Ford family of dealerships for years. However, what convinced me to do business with them for my Ford purchase (I hav I am familiar with the Five Star Ford family of dealerships for years. However, what convinced me to do business with them for my Ford purchase (I have dreamt of owning and driving a Ford Focus for five years!) is that they visited my place of employment (American Airlines in Fort Worth, TX) and said great things about the dealer such as how all staff is commission-free, they never pressure potential buyers, and how all vehicles do not add on anything extra. I got the names of the staff that visited AA (Crystal Sanders and John Little) and would refer to them throughout the purchase process. When you visit the dealership, they sure live up to their name! An impressive large building with a "farm" of new Fords, ready to be sold! They had a great selection of what I wanted; on Labor Day, there were 3 2015 Ford Focuses I had an eye on. While two of these specific Focuses had already been sold a couple of days later, the dealer received another load of new 2015s! I now had 5 different colors under consideration; I settled on the SE with red exterior and black cloth interior (I decided that I want my Focus to have a "race car" look and feel to it)! I spent most of my time with Crystal during the browsing and purchase process; she was (and still is!) very knowledgeable and knew about my needs and wants! The same goes for John; using the info I received from Grace Lucardi at American Airlines Credit Union, my quoted monthly price from John (I purchased my Focus) at $265 was right on the dollar! (I am currently paying $265.73 through AACU.) Probably the only negative experience with the purchasing process (and doesn't merit any star reduction whatsoever) was that we had to send and receive the loan documents via fax machine. I was a bit nervous at that point, since AACU was only open for a certain amount of hours on Saturdays. It was almost like a Seinfeld "Twix" moment at that time (remember that funny episode at the Saab dealership?), but sooner or later, the purchase process was complete! My dream of owning a Focus has finally come true! I can say that I have done my research: the Focus is what I had expected everything to be! It looks good (especially in red!), it performs really well, and I have tons of interior room! I even like making calls through the stereo and spend much of my time listening to my Sirius radio! (I plan on starting off with a 1-year subscription once my trial runs out!) So please, if you are interested in a new Ford, do speak with Crystal Sanders or John Little! I will certainly do business with them when I get my next new Ford about 10 years from now! Seth More

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Excellent sales staff, easy in out purchase I have used Crystal Sanders for the purchase of three vehicles. She is polite, personable ,easy to work with and knowledgeable about the Ford product I have used Crystal Sanders for the purchase of three vehicles. She is polite, personable ,easy to work with and knowledgeable about the Ford product line. I recommend her. More

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