John Little

Very professional and friendly service! I recently purchased a 2013 Honda Civic Si from this dealership, and what a great experience it was! Crystal Sanders and John Little work extremely we I recently purchased a 2013 Honda Civic Si from this dealership, and what a great experience it was! Crystal Sanders and John Little work extremely well together, great teamwork! They were both very professional, courteous, friendly, knowledgeable, and patient. They don't make you feel pressured into buying or signing anything at all; they truly want what's best for you! It was a great car buying experience. More

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Excellent Experience This will be the third vehicle that Five Star Ford has helped me with. Everyone at Five Star Ford made us feel at home from the moment we walked thro This will be the third vehicle that Five Star Ford has helped me with. Everyone at Five Star Ford made us feel at home from the moment we walked through the door. The sales team of Crystal Sanders & John Little did an excellent job . They made the whole process so easy! Anthony in the Finance Department was very knowledgeable about the process and had all of our paperwork ready when we walked into his office. I will definitely be going back to Five Star Ford for my next vehicle and will recommend anyone looking start with Five Star Ford. More

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Extremely helpful,great staff, and goes the extra mile. Had a great staff with the purchase before and after the sale. Reviewed all the gadget and bells and whistles. My wife and I are both handycap and Had a great staff with the purchase before and after the sale. Reviewed all the gadget and bells and whistles. My wife and I are both handycap and I needed help setting up the trailer backup assist. John Little andCrystal Sanders had up bring the truck and boat trailer to the dealership and helped me set it up. We are so great full to them for the extra kindness they showed. More

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Great Service The loan officer at Regions bank recommended I contact Crystal Sanders to see if she could assist me with finding a vehicle. From the moment I contact The loan officer at Regions bank recommended I contact Crystal Sanders to see if she could assist me with finding a vehicle. From the moment I contacted Crystal she was awesome! She was prompt with responding to my request and didn't make me feel uncomfortable regarding my credit history. I also had the pleasure of working with John Little and Jack Giere. I will definitely be telling everyone I know, who is in need of a vehicle new or used to go to Crystal Sanders, John Little and Jack Giere at Five Star Ford. More

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Purchased a car for our daughter We purchased a Ford Focus for our daughter. John Little, Crystal Sanders and Jimmy Truong were all courteous and professional. They answered all of o We purchased a Ford Focus for our daughter. John Little, Crystal Sanders and Jimmy Truong were all courteous and professional. They answered all of our questions and went out of their way to make our purchase flawless. I would highly recommend them to any person looking to purchase a vehicle at 5 Star Ford. More

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Great people, great buying experience Crystal Sanders worked with us to put together a somewhat complicated deal involving the purchase of two vehicles with a trade in. We dealt with a lot Crystal Sanders worked with us to put together a somewhat complicated deal involving the purchase of two vehicles with a trade in. We dealt with a lot of variables such as vehicles themselves (one new, one certified used), programs, discounts and trade in value. Through it all she kept on point trying to find a mutually beneficial outcome for all of us. Even enlisting John Little to assist on delivery day. Additionally she made the day special for my son by decorating his car with balloons and ribbons!! She also spotted a tiny chip in my paint that I am sure a less ethical or dedicated person would have simply let go. This resulted in my best dealership buying experiences I have ever had. Freddy Valdovinos and Kenny Wilder got all the documents put together in a timely and accurate fashion, James Connor assisted us with bed liner. Very satisfied with my vehicles and the dealership experience, as well as I am glad that 5 Star is such a great community partner. More

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Great Experience This is the second F150 my family has purchased from 5 Star within a year. Crystal Sanders and John Little are great really enjoy working with them. This is the second F150 my family has purchased from 5 Star within a year. Crystal Sanders and John Little are great really enjoy working with them. The finance with Anthony Snyder was the quickest and easiest we have ever been involved in. We let the team know what we wanted, what price we were looking for and the payments and they made it happen. We traveled over an hour just to work with Crystal and John since the first experience with my oldest son was great in June 2015. I wanted my youngest son to work with them since his first truck paying experience was horrific with another Ford Dealer. I wanted him to be treated like he was appreciated, so took him to 5 Star Ford and it was great again. Great way to start of the new year 2016. Would never go anywhere else to purchase a truck. More

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Fantastic Experience All areas that we were involved with were excellent. From John Little showing us the Edge and then letting both my and I drive the vehicle, Crystal S All areas that we were involved with were excellent. From John Little showing us the Edge and then letting both my and I drive the vehicle, Crystal Sanders getting us a great price on the car and Jimmy Trong showing us the options of leasing vs buying were outstanding. More

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Personable Service When my spouse and I were in the market for a new car he wanted to go to a luxury dealership to purchase a luxury vehicle. I suggested we go to Five When my spouse and I were in the market for a new car he wanted to go to a luxury dealership to purchase a luxury vehicle. I suggested we go to Five Star Ford, because I told him about the nice employees who work at that car dealership where I go once a month for my Women Networking Meeting. So I went with him to the luxury dealership and we purchased a vehicle. Two weeks later my family and I were in a car accident and our car was totaled. I suffered the most injuries. So this time around we went to Five Star Ford. We had to go to the dealership 3 times in a row because we would leave work, go to the dealership, then I had to leave to go to the Chiropractor. John Little was so patient with me on each visit; he greeted me each day like it was his first time ever meeting me. Since I was in pain I had to walk slowly, but John didn't rush me. On the first visit I chose some vehicles I was interested in so John scanned the bar codes. I used process of elimination and narrowed my selection down to 3 vehicles. On the second visit we went on a test drive. I narrowed my selection down to 2 vehicles. On the third visit John was patient enough to go on another test drive with me. He even pointed out features I didn't notice. I decided on the vehicle I wanted to purchase. I left my spouse to work through the financing with Anthony Snyder. They were not able to get the price we were hoping to pay, but they came really close. The next day my spouse talked to Crystal Sanders and said he was sorry we could not do a deal with them. She said she'll call him back. She called back shortly with a great price! My spouse noticed that now whenever he calls the luxury dealership no one answers and they do not call him back. So he has to drive up there to speak to someone and he noticed a difference in the customer service. Our salesman at the luxury dealership said I been meaning to call you and every time I call the phone goes to voicemail, but he never left a message either. At the luxury dealership they want to get you in and out, but at Five Star Ford they build relationships. Crystal sent my spouse a birthday card two weeks after we purchased the car. The luxury dealership mailed our tags to our home, but Five Star Ford sent us a post card to let us know our tags were in. John personally put the tags on our car and gave my son a Christmas gift. We have yet to hear from the luxury car dealership. Thank you Crystal Sanders, John Little, and Anthony Snyder for making our car buying experience Fabulous! More

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Toyota Avalon This was my first experience working with 5 star ford. And I was a little skeptical on how the experience would go. After approaching the front entran This was my first experience working with 5 star ford. And I was a little skeptical on how the experience would go. After approaching the front entrance, I was greeted with cheery smiles. I knew I had come to the right place. After being recommended to Crystal Sanders and John Little, it was a delightful and fun experience. They were reliable, dependable, and very knowledgeable about the answers I was seeking. If your looking for great sales rep. I'm giving Crystal and John two thumbs up!!! with 5 star ford... More

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