John Little

Great Experience! My experience with 5 Star Ford was completely excellent. John, Crystal, and David were all very knowledgeable and helped me get the best deal possibl My experience with 5 Star Ford was completely excellent. John, Crystal, and David were all very knowledgeable and helped me get the best deal possible. I really felt like they working for me! I told John this was by far the best car buying experience I have ever had. More

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Well, it may have started off rough, but ended great! I was looking for a new F150 4x4 for my husband and found just what I was looking for a NHR 5 Star Ford. Crystal Sanders and John Little worked very I was looking for a new F150 4x4 for my husband and found just what I was looking for a NHR 5 Star Ford. Crystal Sanders and John Little worked very hard getting me the right truck and working with my credit union on a short holiday week. When I went to pick it up, they had found a scratch and wanted to point it out. Offered to paint but we decided to go look for a different vehicle. Found one comparable, and Crystal went out to inspect it herself before they brought it back. Since Tut Edwards and I had already completed the earlier deal (BTW the Tut Man Experience is excellent) it was a quick turnaround on the second vehicle. I was very pleased with the service. So the rough part, turns out this vehicle had an intermittent issue with the SYNC. It took several tries, and probably lots of discussions between the Service Manager Robert Morgan, Ric Calderon and Detroit, but the issue was resolved and works well now. I'd also like to thank Cameron Worthy who did a lot to facilitate appointments and rental cars. I would definitely recommend both the sales and service departments! More

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Overwhelmingly Impressive Sales Team The Five Star Ford in North Richland Hills was my first visit to any Ford dealership and boy was the service impressive with everyone with whom I deal The Five Star Ford in North Richland Hills was my first visit to any Ford dealership and boy was the service impressive with everyone with whom I dealt. The team work of Crystal Sanders and John Little was truly amazing and nothing like I have ever experienced when learning about a car. There was no high pressure or putting me off even when I know I asked the same questions several times. Even my test drive and Johns thoroughness of telling me everything he could about the car that I was considering was a great experience. I can't say enough good things about everyone I dealt with including their finance staff. Thank you all for making this the best car buying experience ever. This dealership More

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Excellent,Fast,Listened to my needs My daughter was in desperate need of a car. I reached out to Crystal Sanders and John Little on a Wednesday afternoon and by 5 pm my daughter had a ne My daughter was in desperate need of a car. I reached out to Crystal Sanders and John Little on a Wednesday afternoon and by 5 pm my daughter had a new Fiesta with the help of Crystal over the phone! John was not in however he responded to my email very quickly to offer any help. I never even left my office to handle this and when my daughter got a ride to dealership Crystal already had a car for her to look at based on our needs and my daughter loved the car and was able to leave with the vehicle a short time later with the financing of my employer at Unity One Credit Union where I am the Branch Manager at our Campus location. Best car buying experience ever! I was able to email my I'd and Crystal actually delivered the extra keys and paper work for me to sign at my job!!!! John faxed the buyers order over and I am so impressed with their excellent service!!!!!! In a stressful world and stressful time for me I could not be more pleased! Thank you Thank you to Crystal and John and 5 Star Ford!!!!!! More

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amazing costumer service Crystal and John helped me get my first car and they made it so easy they were so professional and friendly it was a great experience answered all my Crystal and John helped me get my first car and they made it so easy they were so professional and friendly it was a great experience answered all my questions very glad i went to Five Star Ford. Thank you Crystal More

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So pleased with the help! My wife and I had a limited budget and the team of Crystal Sanders, John Little, and Tut Edwars helped us with this process. Crystal is amazing if you My wife and I had a limited budget and the team of Crystal Sanders, John Little, and Tut Edwars helped us with this process. Crystal is amazing if you need the help! No pressure sales, quick closing, and ready to go! Go see them for yourself to see this first hand! More

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FIVE STAR FORD ALWAYS!! I just purchased a 2015 Ford Edge Titanium, 60 miles, awesome deal!! John Little gave me personal attention from start to finish (and Crystal Sanders I just purchased a 2015 Ford Edge Titanium, 60 miles, awesome deal!! John Little gave me personal attention from start to finish (and Crystal Sanders). I told John what I wanted, in spite of hot Texas weather he walked me through dealership and showed me several vehicles, at no time I felt like he was rushing or pressuring me to buy something I did not want or need. John answered all my questions and every Five Star Ford employee I encountered treated me with professionalism and respect the moment I walked in. My last vehicle was a Ford which I kept for many years, I intend to keep my new Ford Edge for many years to come. Ford has always come through for me and I highly recommend Five Star Ford to all my friends and family!! Thank you John (and Crystal) for your assistance! More

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Exceptional Service as Always! I recently purchased a car with Crystal and John and I couldn't be more happy with the service that I received. I made an appointment with Crystal and I recently purchased a car with Crystal and John and I couldn't be more happy with the service that I received. I made an appointment with Crystal and explained what I was looking for. She provided the best available options for me and I was able to make a choice and get my new car. More

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Fusion Happy My experience with Crystal, John and TUt was awesome!!' They found me the exact vehicle I needed. This is my third experience with Crystal and John. W My experience with Crystal, John and TUt was awesome!!' They found me the exact vehicle I needed. This is my third experience with Crystal and John. What influenced my most recent and past purchases are the women's meeting Crystal and her mother host on a monthly basis. Thank you Tony Pack , Crystal and John for all you do in the community. More

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Amazing! No Nonsense Dealership Crystal & John are customer service all stars. I have purchased 4 new vehicles from this dealership of which 3 were purchased directly from Crystal an Crystal & John are customer service all stars. I have purchased 4 new vehicles from this dealership of which 3 were purchased directly from Crystal and the first one from her mom when she was in sales. Every experience I've had was positive and for that reason I will return to Crystal at 5 Star Ford in North Richland Hills for all of my new Ford purchases. More

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