John Douglas

Professional and concerned about customer's comfort. Friendly, professional service is hard to find. When I leave this facility I feel confident that my requested service has been completed and several a Friendly, professional service is hard to find. When I leave this facility I feel confident that my requested service has been completed and several additional mechanical checks performed to ensure that my F150 is running at peak performance. More

by Clay Verified Customer Verified Customer

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Above and beyond We had to have a quite expensive repair done to my Fusion. John and Sonia went above and beyond to help us get the price as low as possible. Excellent We had to have a quite expensive repair done to my Fusion. John and Sonia went above and beyond to help us get the price as low as possible. Excellent customer service and a fun attitude go far in my book! I bought my Fusion new at Bozard, have always had it serviced there and will buy my next vehicle from them! Thanks guys! Heather Harding More

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"QuickLane Service" 6 January 2015; After being away from Ford vehicles for a few years I utilized the Fast Lane Service at Bozard Ford, ST Augustine today. John Dougla 6 January 2015; After being away from Ford vehicles for a few years I utilized the Fast Lane Service at Bozard Ford, ST Augustine today. John Douglas insured that my "non-Ford" SUV was properly serviced and ready to travel. Thanks John - It might be time for me to get another Ford. More

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Multi-Point Inspection / Oil Change Arrived early greeted by John Douglas, who answered all my concerns and questions, very professional and quick service. Had concerns about tires wear Arrived early greeted by John Douglas, who answered all my concerns and questions, very professional and quick service. Had concerns about tires wear and hauling new camper, John had tech check everything out to make sure vehicle was ready and safe! Which was stress free, also Adviser Dawn Nelson was very helpful answering my concerns. Service was A+ compared to last visit, Bozard made the mark on this service experience for my vehicle. More

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second worst experience first several years earlier at same serious oil leak on my driveway after basic service also did not put in new parts as service ticket said have other stories about my previous dealings serious oil leak on my driveway after basic service also did not put in new parts as service ticket said have other stories about my previous dealings with the service dept.this is my second truck purchased from bozard ford both were new More

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Excellent service As usual, Bozard performed excellent service and finished earlier than promised. The Quick Lane service center gets my highest recommendation for an a As usual, Bozard performed excellent service and finished earlier than promised. The Quick Lane service center gets my highest recommendation for an automobile service provider. More

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Professional and thorough treatment of both F-150 and myself I service and maintain my 2007 F-150 at your Quick Lane and I am very pleased to find that "Quick Lane Service" at Bozard Ford Lincoln is no longer an I service and maintain my 2007 F-150 at your Quick Lane and I am very pleased to find that "Quick Lane Service" at Bozard Ford Lincoln is no longer an oxymoron. Recent changes including extended hours of operation and general attitude of all the Bozard employees, from management to mechanics, is clearly apparent making service visits pleasurable. Please keep up the good work. More

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Great Experience The people in the service are top notch. Very friendly and caring. I hope to remain a customer at the dealership. Thanks and hope to see you soon... The people in the service are top notch. Very friendly and caring. I hope to remain a customer at the dealership. Thanks and hope to see you soon... More

by togadet@msn.com Verified Customer Verified Customer

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Scheduled Maintenance As always, attention to detail and easy in and out. Just check on the cell phone number to call when car is ready for pick up rather than calling my h As always, attention to detail and easy in and out. Just check on the cell phone number to call when car is ready for pick up rather than calling my home number, More

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A+ service. Bozard's customer service is excellent You are greeted the time you open the door. Bozard's waiting area is the second to none. With three computers Bozard's customer service is excellent You are greeted the time you open the door. Bozard's waiting area is the second to none. With three computers to use while you wait to the giant TV and lounge area with comfortable chairs. it's a no brainer I'm taking my Honda Accord back every time. Thank you BOZARD FORD. More

by BRY.RUNYON Verified Customer Verified Customer

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