Jeff Sparks

I moved to St. Augustine almost 3 years ago and took my 2006 Ford to Bozard largely due to the fact it was located in my neighborhood. I have consistently received superb service from the service departme 2006 Ford to Bozard largely due to the fact it was located in my neighborhood. I have consistently received superb service from the service department and will always take my car there for service. Marcia Nelson is the best!! More

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I went it to purchase a new car...Ricky became our salesman. I was all set to purchase a Ford Escape, paperwork was done and I was returning the next day to sign papers. (This was the result of 4 ho salesman. I was all set to purchase a Ford Escape, paperwork was done and I was returning the next day to sign papers. (This was the result of 4 hours of looking at Escapes and getting what features I wanted.) My husband & I took an Escape home for the evening to drive and try out. When we returned the next day, I thanked Rick for all his hrs of patience with me but I did not want the Escape,(I had driventhe Escape but had not sat in the passenger side until that evening.) I was not comfortable in the passenger seat. Rick took a breath and said fine...lets go look at another car. We went to the Edge, I drove it for about 5 minutes, sat in the passenger side---told Rick the seats(both of them) were wonderful and we needed to write up the sales papers today. They found the color, the features, and could deliver it the next day. We returned (the next day), signed the paperwork,and drove home. That weekend we went to a Ford Techology Class to learn how to use "the car". They served food and drinks and had many people there to answer all our questions. BUT, the thing that sold me on the car was when Rick said, "We're not done here until you find the car you want--no matter how long it takes." On a rating from 1-10---with 10 being the best.............I rate Rick a 10 and all the other people that worked on the deal to sell me a car a 10 also. I first went to Jeff (Service Dept.) as he was the person who I had dealings with whenever my Mariner needed maintinance. I trust him and he has never steered me wrong. He walked (not sent )with me and introduced me to Rick. That is service. More

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Rattle in front end of 2011 F150, Jeff and service techs never fave up. Finally found problem. Thats why were buying a new Edge. Awesome! never fave up. Finally found problem. Thats why were buying a new Edge. Awesome! More

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Our new '2011 F150 Lariat was acting up, and clunking when driven at slow speeds. The transmission was apparently not right and after talking with George Clark, the sales manager who sold it to us, he when driven at slow speeds. The transmission was apparently not right and after talking with George Clark, the sales manager who sold it to us, he advised me to bring it in and he would personally talk to Service in regard to it since he had ridden in it and felt the noise. I took it in on the 16th and met with Russel and took it for a ride. After seeing what it did he proceeded to take it in and track down the problem. He took the drive shaft out and reset the calibrations on the computer and it now runs like a new vehicle. Not only did he step up, but assured me he would find the problem and solve it and he did. They gave me a good car to drive and then called me after completing the work and I am totally satisfied with the work and the attitude of the people involved. Jeff Sparks saw to it that it got to Russel and Russel did the work. I have already referred one person to Bozard and would again today. George and I have become friends and I am very pleased that we chose Bozard Ford even tho it is a 25 mile ride for service from Jacksonville. Jerry D. Crawford and Terrie Crawford More

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Excellent service, the best experience ever. I fely safe and that I could trust the professionals I worjed with. A true worthwhile experience that I would recommend. and that I could trust the professionals I worjed with. A true worthwhile experience that I would recommend. More

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I wanted to add how pleased we were with C. J. Reynolds. He is extremely professional and knowledgeable. He explained everything perfectly and answered all our questions. We will be recommendi J. Reynolds. He is extremely professional and knowledgeable. He explained everything perfectly and answered all our questions. We will be recommending him to our friends and family. More

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I really don't want to limit my compliments to only Jeff Parks but rather include the entire dealership for the following reasons: When arriving in the lot I did not get treated like a piece of dead meat a Parks but rather include the entire dealership for the following reasons: When arriving in the lot I did not get treated like a piece of dead meat and have sales vultures swarm me. Everyone was pleasant and happy at their jobs it seemed. The sale was smooth and I'm happy! More

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Bozard provides great service through the entire vehicle lifecycle. The Sales team is knowledgable and profesional giving you their undivided attention as well as being fair and honest. The service after lifecycle. The Sales team is knowledgable and profesional giving you their undivided attention as well as being fair and honest. The service after the sale is equally of high quality. The work I have had done has been completed on time and witout a need to return. I would recommend Bozard Ford without hesitation. More

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I was in to have my 2011 Fusion serviced and was treated wonderfully by the great people in the service department. While there I decided to look into buying a second vehicle and was greeted by a very frien wonderfully by the great people in the service department. While there I decided to look into buying a second vehicle and was greeted by a very friendly and helpful salesman named Tommie Hugee. He answered all of my questions and didn't make me feel like I was being pushed into any choices. I decided on a 2012 Fusion. Tommie and Bryan Wilson went out of their way to make my experience as nice as possible. Thank you! More

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Have dealt with Bozard for years. Jeff and his team are very professional and courteous. I would highly recommend this dealership to anyone looking to buy a vehicle. very professional and courteous. I would highly recommend this dealership to anyone looking to buy a vehicle. More

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