Jeff Sparks

Service Experiance I took my 2014 Shelby GT 500 in for service and to say I am not mechanically knowledgeable would be an understatement. Explained my cars problem to J I took my 2014 Shelby GT 500 in for service and to say I am not mechanically knowledgeable would be an understatement. Explained my cars problem to Jeff Sparks (Asst Service Manager) and he not only got my car checked out by the service department, but also came looking for me in the showroom to explain what they found and what the solution to the problem was. I would say this was above and beyond what could be expected, but this is not the first or second time that the team at Bozard Ford has treated me to this kind of service. From the person who answers the phone to the person you deal with picking up your car, Bozard makes you fell like the only customer in the store! Also, Jeff was able to find me in the showroom because I was buying my second car in the last two years from Luis Crespo. Jim More

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Professional and Attentive Customer Service My service advisor Jeff Sparks always provides professional service. Jeff goes the extra mile to meet my request and needs when servicing my Ford Fusi My service advisor Jeff Sparks always provides professional service. Jeff goes the extra mile to meet my request and needs when servicing my Ford Fusion. If my vehicle requires an extended stay he updates me each day on progress being made and explains the reasons. I appreciate his attention to detail and highly recommend Jeff to others. More

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Best service dept. Took my 2012 F-250 in for a emissions recall work was done without any problems, I mentioned to Jeff Sparks that my wifes 2012 Focus automatic transm Took my 2012 F-250 in for a emissions recall work was done without any problems, I mentioned to Jeff Sparks that my wifes 2012 Focus automatic transmission was slipping or not engaging properly, this model always since purchase the auto transmission seemed quirky ,Jeff said drop it off when you come to pick up your truck and we'll take a look ,Marcia Nelson called back later that afternoon and informed me that the clutch-pack and seals wear bad ,and Bozard would repair it !,Yes it was under warranty but they could of said take it to dealer you purchased it from,but didn't, It now shifts smooth as butter and no weird upshifts, thanks Bozard service dept. for taking care of me! I feel that I can trust them to do the right thing. Thanks Bozard Ford and your Great service team! More

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Best car purchase experience I have ever had! Working with the Bozard team to find my next vehicle was very comfortable and satisfying. They worked with me to find the perfect car, and found a way Working with the Bozard team to find my next vehicle was very comfortable and satisfying. They worked with me to find the perfect car, and found a way to make the payment fit in my budget. I would recommend them to anybody. More

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Great experience, great team! I knew exactly what I wanted even down to the color. Searched online back in November. Jeff Young promptly responded. When he didn't have what I wa I knew exactly what I wanted even down to the color. Searched online back in November. Jeff Young promptly responded. When he didn't have what I wanted he told me he would keep me in the system and call me when the right one came in. I was surprised when he called me several months later with the red 2008 Ford Escape I was looking for. Even though I had to travel about 90 miles one way, I am glad I did. Chase Burnett was also great to work with. Not only does he know financing, he gave us a great lead on a delightful local restaurant. As we were financing this vehicle in my company's name, Chase had to go into areas he wasn't totally familiar with. His transparancey and honesty gave me even greater confidence in him and this dealership. So many people worked together to make sure all was done correctly. There were several mechanical items I was concerned with and Jeff Young made sure three out four of them were taken care of. Even though the fourth item wasn't covered, I am very pleased with the work that was done. Jeff Sparks, the mechanic that took care of some of the problems , was very helpful. He took the time to explain what was going on with the car. Everyone at Bozard Ford treated me with high regard even though I was just buying a used vehicle. One month after my purchase, I am enjoying my Ford Escape more than I could have expected. Thank you to everyone who took the time and care to make it all happen. More

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What a Pleasure! We brought our vehicle in for its regular servicing and left with a new one. We found ourselves falling in love with a new vehicle and the purchasing We brought our vehicle in for its regular servicing and left with a new one. We found ourselves falling in love with a new vehicle and the purchasing of it was painless and exciting. This dealer has proven to us there is no other dealer in Florida to compare it to. The customer service and kindness shown to us was wonderful. The team that made this possible for us was excellent in everyway and gave us every reason to return again for future vehicles. We are already setting up to bring in our second vehicle as a trade to purchase another one. Sales, Service, Finance every part of this dealership was a pleasure to work with, they answered our questions and gave us advise which all turned out to be the best for us. Thank you sincerely The Felders, Hilliard Florida More

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Purchase of F-150 Ford Truck We purchased a vehicle today from Bozard Ford. What a pleasure the entire experience was. Thank you, once again, Ricky Goodwin, for another wonderfu We purchased a vehicle today from Bozard Ford. What a pleasure the entire experience was. Thank you, once again, Ricky Goodwin, for another wonderful buying experience - from start to finish. We have purchased our vehicles from Ricky for several years and will continue to do so. We had the pleasure of meeting Jeff King in Administration and A J Miller in Finance for the first time today, and our experience with them was wonderful, as well. Employees were professional and friendly and our buying experience was just plan fun! Kind of like coming home. Thanks for making our purchase so enjoyable. We'll be back!! More

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excellent friendly staff We use Bozard ford to maintain our service fleet an they are always kind courteous and get the job done in a timely fashion. Bozard ford will go abov We use Bozard ford to maintain our service fleet an they are always kind courteous and get the job done in a timely fashion. Bozard ford will go above and beyond to make your experience great. More

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Great service department Had a warranty repair on our 2014 Fusion and Jeff took great care of us with a loaner since our car was out for 3 days getting repaired. Courteous and Had a warranty repair on our 2014 Fusion and Jeff took great care of us with a loaner since our car was out for 3 days getting repaired. Courteous and caring service team there - you won't be disappointed! More

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More to a dealership than friendly sales people While the sales person was friendly, finance was superb...problem comes in from lacking Service Dept. My auto has been in service longer than I hav While the sales person was friendly, finance was superb...problem comes in from lacking Service Dept. My auto has been in service longer than I have been able to drive it. After all that time still have a problem that was NOT fixed properly and it appears since the sale has been made, no one cares. Phone calls are bounced from person to person. So, while you may get a great deal from friendly folks, think twice...there is more involved such as how you will be taken care of AFTER the sale! More

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