Jeff Sparks

Excellent service I went to the deanship with a small transmission leak. They inspected the transmission and found that it was not a minor problem, It was fixed in a ti I went to the deanship with a small transmission leak. They inspected the transmission and found that it was not a minor problem, It was fixed in a timely manner and they also looked to see if there was anything else to repair and completed those repairs also. The staff is very professional and courteous. More

by fmosley Verified Customer Verified Customer

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The girls at the sales desk. The hospitality from Ty and the other ladies at the sales desk make a visit friendly and relaxed. Thank you girls. You do a good job for customer serv The hospitality from Ty and the other ladies at the sales desk make a visit friendly and relaxed. Thank you girls. You do a good job for customer service. More

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Amazing Dealership I have purchased many vehicles, but no dealership has ever impressed me with Bozard being the exception. Professional and Honest place to buy from! I I have purchased many vehicles, but no dealership has ever impressed me with Bozard being the exception. Professional and Honest place to buy from! I would encourage anyone looking for a Ford to check out a completely different experience with this dealership! More

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Regular Maintenance I took my Focus in for a regular maintenance and to have the 30,000 mile fuel system maintenance. They gave a time as to how long it would take and t I took my Focus in for a regular maintenance and to have the 30,000 mile fuel system maintenance. They gave a time as to how long it would take and they were right on with the time. While I was there they found some problems I didn't know I had and had me take it over to Jeff at the repair center. All the problems I had with the vehicle have been resolved. They kept me updated with what was going on with my car on a regular basis. I would not take my car anywhere else. More

by pazaree Verified Customer Verified Customer

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Buying Experience I think the highest recommendation you can give a dealership is if you would buy from them again. We definitely would. In fact, if we were looking f I think the highest recommendation you can give a dealership is if you would buy from them again. We definitely would. In fact, if we were looking for another car and our first choice was not a Ford or Lincoln, we would be swayed to buying a Ford or Lincoln just for the peace of mind of buying with Bozard. More

by bankheadre Verified Customer Verified Customer

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Excellent Service I have this thing about having the dealership work on my truck. It's 17 years old, and I want to make sure that it keeps running as well as possible. I have this thing about having the dealership work on my truck. It's 17 years old, and I want to make sure that it keeps running as well as possible. I don't mind paying the slightly higher prices for this level of service. The staff is top notch, always keeping me abreast of repair status and what my options might be with regards to parts, etc. More

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Service Stopped by this dealership this morning to see if they could fix my windshield washer. Somewhere in West Virginia on my way to Florida, the windshiel Stopped by this dealership this morning to see if they could fix my windshield washer. Somewhere in West Virginia on my way to Florida, the windshield washer quit. This made for poor visibility and a more stressful drive. Bozard Fotd/Lincoln fit me in without an appointment, replaced the pump on my windshield washer UNDER WARRANTY and they washed my salt stained car (my black car looked white). They even gave me a shiny new Lincoln loaner. Outstanding job, Jeff Sparks and service crew! THANKS!!! More

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Great Service Dept. My 2014 F 150 had to be towed to the dealer due to a severe gas leak. It was late at night and the tow truck driver was able to take the truck to Boza My 2014 F 150 had to be towed to the dealer due to a severe gas leak. It was late at night and the tow truck driver was able to take the truck to Bozard Ford and drop it off without me. Piper Bueno accepted the vehicle the following morning, let me know what the issue was after it was examined and let me know it would be a couple days to order the part to repair it. Piper's estimate for timing was exactly on target. They received the part on a Tuesday and repaired it that day. I was able to pick it up that evening. Jeff Sparks handled getting the truck to me. They had it repaired and washed for me. No charge per warranty. And Jeff had my neighbor's car washed that I was borrowing at no charge. Nice! It's been several days now since I got the truck back, and it was fixed perfectly. No problems. Thanks for the great service and consideration you gave us for our warranty repair. Love these guys! More

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check my expedition Everything was perfect...quick, polite and competent. Very great experience.I was very happy with the service and the thoughtfulness of the employees. Everything was perfect...quick, polite and competent. Very great experience.I was very happy with the service and the thoughtfulness of the employees. the work was done well and everything was good. More

by MHG1215 Verified Customer Verified Customer

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Never Gave Up! Jeff Sparks and his team had the hard task of locating a rattle in the front end of my 2012 Edge. They replaced one thing at a time, hoping to isolat Jeff Sparks and his team had the hard task of locating a rattle in the front end of my 2012 Edge. They replaced one thing at a time, hoping to isolate it, and after three different parts, found the problem and fixed it. The main thing is that they just never gave up. They kept the vehicle as long as they needed to get to the bottom of the problem. Thank you, Jeff and all! More

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