Jeff Sparks

I needed help with my new car. I bought a new car in November from here and the week before last it broke down. I was anxious to see what was wrong and brought it in right away. I w I bought a new car in November from here and the week before last it broke down. I was anxious to see what was wrong and brought it in right away. I was greeted immediately and was helped efficiently. The gentleman gave me a rental for the weekend and called me to give me updates on my car. I will always bring my car here when I need service! More

by rachelmelissa6953 Verified Customer Verified Customer

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Service Jeff Sparks makes this the best service department that I have ever used. he takes the time to listen and resolves the things that need to be fixed . Jeff Sparks makes this the best service department that I have ever used. he takes the time to listen and resolves the things that need to be fixed . Thank You More

by gpascucci Verified Customer Verified Customer

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Great Experience! Very impressed with my first service trip to Bozard. Had an issue with my Mustang's AC and Jeff Sparks and team did a great job diagnosing and repairi Very impressed with my first service trip to Bozard. Had an issue with my Mustang's AC and Jeff Sparks and team did a great job diagnosing and repairing. Customer service was tremendous. When you walk in the door you are greeted by several very friendly people....asking how they can help, do you need water, etc. Amazing how noticeable the difference is when comparing Bozard to other local Ford service departments. Here they are happy to see you. Not the "oh no, how is this guy going to bug me" look you get elsewhere. Well done!! More

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Great Service Department!!! I am very impressed with the service department. The service advisors are very professional and transparent about the work needed. My truck was fixe I am very impressed with the service department. The service advisors are very professional and transparent about the work needed. My truck was fixed quickly and delivered at the time they promised. Great job Bozard Ford! More

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Great Service I am always happy when dealing with the Service Department. Jeff Sparks was attentive and helpful. This was a warranty problem and he was able to ha I am always happy when dealing with the Service Department. Jeff Sparks was attentive and helpful. This was a warranty problem and he was able to handle it with minimal inconvenience. Thanks Jeff for keeping me informed and setting my expectations appropriately. More

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The best We just took our 2013 Mustang GT in for a scheduled service. They did an amazing job, and washed and vacuumed the car too. We have been to other deale We just took our 2013 Mustang GT in for a scheduled service. They did an amazing job, and washed and vacuumed the car too. We have been to other dealerships with different cars, but Bozard Ford definitely stands out front in pole position. Marcia was our service adviser, she is so nice and goes above and beyond. The mechanic, Don Gress, also went above and beyond his duty. he came and told us our car was done and they were washing it. He said everything looks good, and anything that we needed to do in the near future.. I want to thank everyone in sales also. They remembered my wife and I, and asked how the Mustang is doing. You are not just a number at Bozard, you are a customer, and they do take care of you. My thanks go to all of the Bozard employees, thank you!!!!! Dana and Robin Johnson More

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By far the BEST dealer around Had a few friends buy trucks from Bozard Ford and they loved the experience. We knew what we wanted and all we needed was to drive a few to pick the r Had a few friends buy trucks from Bozard Ford and they loved the experience. We knew what we wanted and all we needed was to drive a few to pick the right set up. We were able to drive any truck we wanted and Luis made it hassle free. They didn't have the color we wanted on the lot but after two days he found one and had it sent to Bozard for us to look at. After a quick test drive we knew it was the one we wanted and we bought it. Luis, John, Jeff and Rick all were super friendly and worked with us. If we could give these guys a higher star rating we would. The entire staff was extremely professional, courteous and never once did we feel the normal salesman pressure during our experience. We highly recommend giving these guys a chance to get you in your next ride! More

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I brought my 2014 fusion in for warranty work. I live in Green Cove Springs Fl. I use to take my vehicles to The Ford dealership in Green Cove Springs. However they had less than helpful repr I live in Green Cove Springs Fl. I use to take my vehicles to The Ford dealership in Green Cove Springs. However they had less than helpful representives. Your service advisor are very friendly and helpful. I would recommend my friends and family to.use your dealership. More

by JRAYMER21 Verified Customer Verified Customer

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Outstanding service Jeff Sparks ,and the service dept.,provided great service ----as always No waiting at drop-off Loaner was another Lincoln My car was ready on time Jeff Sparks ,and the service dept.,provided great service ----as always No waiting at drop-off Loaner was another Lincoln My car was ready on time Work was excellent More

by Fuldauer Verified Customer Verified Customer

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Great Service!! I recently had some issues with the brake booster in my Ford Edge. From the moment I called the customer service department and spoke with Jeff, I wa I recently had some issues with the brake booster in my Ford Edge. From the moment I called the customer service department and spoke with Jeff, I was impressed. He got my car in that day, and set me up with a rental while my car was being serviced. This was the best service I have seen at any dealership/service center. More

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