Jeff Smith

MM Ross Thank you Mr. Ross for helping me get the approval I needed to get the vehicle of my choosing instead of the banks! You listened to me and made it ha Thank you Mr. Ross for helping me get the approval I needed to get the vehicle of my choosing instead of the banks! You listened to me and made it happened. More

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New car purchase My daughter was in need of a new car. The only dealership that came to mind was Five Star Ford. I went to see my salesman that I had bought my previou My daughter was in need of a new car. The only dealership that came to mind was Five Star Ford. I went to see my salesman that I had bought my previous 3 cars from and told him what we were looking for. He made it happen. The experience was easy. Bubba in finance made that part stress free. Will always come here to purchase my vehicles. Jeff Smith has always gone over and above to get us into our new purchases. Thank you.. More

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New Truck!! 5 Star has been my dealer for over 20 years and I have bought multiple vehicles from them, from when I was carting around softball and baseball player 5 Star has been my dealer for over 20 years and I have bought multiple vehicles from them, from when I was carting around softball and baseball players until now when I am getting a camper for exploring the USA. They listened to my needs and wants and found the perfect match for me at a price I could afford. Thank you for listening and hearing what I wanted. I am thrilled with my latest purchase, 2019 Ford F-150, and ready to hit the road! More

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2019 F-250 King Ranch Buying Experience I listen to Jerry Reynolds every Saturday morning to hear all the latest updates and car buying instructions. I have been waiting 20+ years to buy my I listen to Jerry Reynolds every Saturday morning to hear all the latest updates and car buying instructions. I have been waiting 20+ years to buy my DREAM TRUCK, a 2019 F-250 King Ranch. This dealer didn't have the truck I wanted and told them I would probably have to wait yet another year and order a 2020. Rick Dike and Jeff Smith got together and searched the 5 state area for the closest match to what all I wanted on my truck. THEY FOUND IT, in Arkansas. We have had a lot of Jerry Reynolds cars in the past and when I say Jerry Reynolds cars, Chevy's, Buick's, Fords, etc. and the experience couldn't be easier. Five Star Ford in North Richland Hills Texas is the best experience I have had buying a new vehicle from anyone. It's called FIVE STAR FORD for a reason. They provide 5 star service. More

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Lightning Fast Process Walked in, ask For Jeff Smith, he was right out. I told him what I was looking for and he searched the inventory. They didn’t have what I was looking Walked in, ask For Jeff Smith, he was right out. I told him what I was looking for and he searched the inventory. They didn’t have what I was looking for do we went to the lot to see what they had. Didn’t take but 5 minutes to find my Race Red STX Super Crew with the Eco-Boost. Jeff got all the paperwork done and sent to my bank. The next day I got my draft letter and went back. I was off the lot in my truck in 30 minutes. Total time on lot was 1 1/2 hours. No pressure sells tactics for extras. I HIGHLY recommend Five Star Ford and Jeff Smith to anyone who wants to get in and out in a Ford vehicle. Great experience! More

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Great experience! I really have to compliment Jeff Smith on his knowledge, patience and professionalism. Never pushy, always helpful and makes the car buying experience I really have to compliment Jeff Smith on his knowledge, patience and professionalism. Never pushy, always helpful and makes the car buying experience totally stress free. We have been loyal customers of Five Star Ford for many years and one of the biggest reasons is outstanding customer service from the moment we walk in until we are driving home in our new car! Jeff, we appreciate you. More

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Great Dealership! This was my first time buying from Five Star Ford. It was a nice experience. They will be at the top of my list when I`m ready to buy another. A long This was my first time buying from Five Star Ford. It was a nice experience. They will be at the top of my list when I`m ready to buy another. A long way to travel but well worth it. More

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Outstanding customer service went the extra mile. Lee and John were great Representatives of your dealership. Jack and financing was very personable. Made a bad experience of a car wreck into an enjoy Lee and John were great Representatives of your dealership. Jack and financing was very personable. Made a bad experience of a car wreck into an enjoyable task of buying a vehicle. Thank you very much for everything. More

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Great buying experience Found the vehicle on the internet. Took less that 2 hours to get the deal completed including financing through Ford Motor Credit. Ask for Jeff Smith, Found the vehicle on the internet. Took less that 2 hours to get the deal completed including financing through Ford Motor Credit. Ask for Jeff Smith, he even found an extra 250 rebate for me. Tut Edwards in the credit department was great as well. This will be my first stop the next time I'm shopping More

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A Good ending to a rainy day. The people at Five Star Ford in North Richland Hills are what make this review worthy of a true Five Star Rating. All personnel were friendly and effi The people at Five Star Ford in North Richland Hills are what make this review worthy of a true Five Star Rating. All personnel were friendly and efficient from start to drive away. I have always had exceptional service from Jeff Smith. Tut Edwards was delightful and thorough in his explanation of all the various papers and such.. More

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