Jeff King

no pressure relaxed atmosphere very good buying experience no high pressure.Carlos our sales rep was outstanding,very professional and knowledgeable.Great selection of trucks on the very good buying experience no high pressure.Carlos our sales rep was outstanding,very professional and knowledgeable.Great selection of trucks on the lot.It is nice to do business locally and at such a good dealership More

by LIPNICKJA Verified Customer Verified Customer

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Communication At the dealership there are very nice knowledgeable service staff. They just can not communicate to each other or to the customer. My truck was dela At the dealership there are very nice knowledgeable service staff. They just can not communicate to each other or to the customer. My truck was delayed for service twice and I had to come back and get delayed a second time. There was no notification of anything. I did a lot on my own to insure a timely repair and scheduled two weeks in advance and there was still a breakdown in communication. More

by Communication Verified Customer Verified Customer

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Experience Was referred Jenna from a friend and it was the best referral ever. She was more then helpful with everything. From the moment i walked in to the mome Was referred Jenna from a friend and it was the best referral ever. She was more then helpful with everything. From the moment i walked in to the moment I purchased my truck it was a wonderful experience. Thank Again for all the assistance and professionalism. More

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HORRIBLE BUYING EXPERIENCE We leased a car from this dealer and after 5 weeks they still had not gotten a license plate for the car (having to keep the car off the road for a w We leased a car from this dealer and after 5 weeks they still had not gotten a license plate for the car (having to keep the car off the road for a week since we had no plate)- It was finally resolved after contacting Lincoln 800 number after missing appointment since we could not drive to them without a plate--This was after having to go back to the dealer 5 times since they had not filled out the paperwork correctly--with Lincoln informing us after 5 weeks the lease was still filled out correctly. I tied to call the manager and he claimed he never got the phone and refusing to talk with me. The salesman Carlos in the end was not very helpful--stay away. When sales a manager refused to apologize until 10 minutes in the conversation and asked to do so. Beware Beware--they care less --- More

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Great Buying Experience I have purchased several cars from Board, due to the great personalized service I receive from Jim Duran. I will continue to to shop at Bozard I have purchased several cars from Board, due to the great personalized service I receive from Jim Duran. I will continue to to shop at Bozard More

by DLEEHELT Verified Customer Verified Customer

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Relaxed, no pressure model and friendly staff! Buddy helped me pick the right car for me. He showed me a lot of options and spent time with me when I needed it. No question was too much or too anno Buddy helped me pick the right car for me. He showed me a lot of options and spent time with me when I needed it. No question was too much or too annoying. Everything was better than I could have anticipated. The other staff through the process were very accommodating to what my needs were in what I was looking for. I would recommend Buddy to anyone interested in buying a car. The Bozard dealership has maintained an incredible reputation, and it isn't all for nothing. They have a high level of service and take care of any worrys you might have about going in. I look forward to dealing with them more in the future and routine maintenance. More

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Professional Great buying experience, Buddy was the ultimate professional. The most respectful dealership I have ever been in. Every employee that I saw said hello Great buying experience, Buddy was the ultimate professional. The most respectful dealership I have ever been in. Every employee that I saw said hello and made me feel welcome. More

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Never too old for a deal with the Bozard team Being almost eighty years old and buying my first car on the internet gave true cause to be a bit nervous. I wasn't familiar with all the terminolog Being almost eighty years old and buying my first car on the internet gave true cause to be a bit nervous. I wasn't familiar with all the terminology and "car talk" talk. Mr. Moon was very helpful and we exchanged ideas and finances in about 22 pages of internet e-mails. I made two offers. One before another customer came to the dealership in person with a different offer. I had to wait to see if he bought the car. (an overnight wait). I made a second offer after I was notified the next day that the person who came in did not buy the car. Both of my offers, were rejected. I applaud Mr. Moon for all of his help and efforts. I will keep looking elsewhere and hope other dealerships are as pleasant to deal with.. More

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Happy Customer I purchased my Explorer from Bozard Ford at the end of 2015,I have only had several small problems and they satisfied them with a smile.I have recomme I purchased my Explorer from Bozard Ford at the end of 2015,I have only had several small problems and they satisfied them with a smile.I have recommended them to my friends and to my customers as well.I am very pleased. More

by agapehigh Verified Customer Verified Customer

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Service excellence Our Ford Focus service was quick and simple. We always get in on time and the technician is very helpful. Jeff King is excellent at making everyone f Our Ford Focus service was quick and simple. We always get in on time and the technician is very helpful. Jeff King is excellent at making everyone feel valuable. More

by CAVMARIA1 Verified Customer Verified Customer

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