Jeff King

Not often a car buyer feels like EVERYTHING WENT RIGHT, but Bozard Ford certainly delivered on that phrase. II inquired about a particular car over the internet, and within 5 minutes was contacted by a ver but Bozard Ford certainly delivered on that phrase. II inquired about a particular car over the internet, and within 5 minutes was contacted by a very friendly, knowledgeable sales rep, Eric Nourse, who was able to answer every question I asked and invited me to come in that very same day to test drive the vehicle, adding that he would have it washed and ready with a full tank of gas, which he did. I set a time and told him about my trade-in. He must have been watching for me, despite the dealership being very busy when I arrived, because as I was getting out of my car, he walked up introduced himself and pointed to the vehicle which he had washed, as promised, full of gas as he promised and it was right up front for me to inspect. There was never any pressure, just lots of good information and questions of me to insure that I would be satisfied after the purchase if I decided to buy that particular car. We went for a test drive, where he showed me all of the incredible technology that was in the car and he made me comfortable with knowing how to use it. While we were gone, he had my trade in appraised and he was ready to talk seriously about the car and the Bozard Ford commitment to a satisfied customer before he ever even asked me to buy the car once. I appreciated that. About 90 minutes after arriving on Bozard Ford's lot, I left with my new car. It is less than 24 hours after my purchase right now, and I have had one telephone call and two emails from Eric Nourse and Bozard Ford to see how I liked the car, if there was anything that I needed or wanted to know yet, and what else could he do to ensure that I was totally satisfied. Eric has given me the name and direct phone # to my assigned service rep and told me to expect a call from that service rep today to introduce himself, as well. I cannot say enough GOOD things about Eric Nourse and Jeff King, the VP/GM at Bozard Ford. These two men set the bar VERY HIGH for being absolutely certain that I am a satisfied customer. Bozard Ford is a crown in Ford's crow, for sure. More

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Good people. Thank you for taking the time to make things right. I appreciate the effort and hope to have future experiences with you and your dealership. Thanks again right. I appreciate the effort and hope to have future experiences with you and your dealership. Thanks again More

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I am completely blown away by the amazing customer service at Bozard Ford. The moment I stepped out of my car, I was greeted by an employee asking if they could help. My salesman (and new friend), Ric service at Bozard Ford. The moment I stepped out of my car, I was greeted by an employee asking if they could help. My salesman (and new friend), Ricky Goodwin, was knowledgeable, fair and understanding. He helped me find a car that was perfect for me and my budget and made sure I was happy with my decision. Angela, the concierge and Ricky's assistant is extremely friendly, knows the Ford product and bent over backwards to make sure my car purchase was smooth. She even went the extra mile to sit with me in my new car for a good amount of time to show me how everything worked. The general manager, Jeff King, was friendly and came to say hello and the business manager, Ovidio, helped me with my financing. He was able to get me a better deal than my own bank offered me and was very thorough with all the documents and paperwork to make sure I knew what I was signing and had a full understanding of my finance arrangements. Being in sales myself, I know how extremely important it is to provide customer service and it seems that this dealership and its employees have certainly "wrote the book"!! Thank you to all involved!! GO YELLOW JACKETS! :-) More

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I just picked up my new red 2013 Ford Fusion Hybrid from Bozard Ford and could not possibly be any more pleased with my experience!! This dealership is HUGE! The facilties/service/parts areas were all imm Bozard Ford and could not possibly be any more pleased with my experience!! This dealership is HUGE! The facilties/service/parts areas were all immaculate and well organized.There are plenty of cars/trucks/SUVs to look at and choose from. The staff was wonderful and the car was perfect! For anyone who hasn't checked out the new Ford Fusions, you really should. The car is amazing! At Bozard Ford, every single staff member I came into contact with was extremely friendly and welcoming. Even Jeff King, the VP/General Manager, stopped by several times to make sure everything was running smoothly! Henry Rowe, the Sales Guide, spent a lot of time with me thoroughly explaining the options and features on the Fusion...there are a LOT! He gave me his cell phone number where I can always reach him with any future questions, which I truly appreciated. A.J. Miller, was one of the finance guys I've ever met. He was quick, efficient and made the whole dreaded paperwork process relatively pain-free. I absolutely, without a doubt, would recommend Bozard Ford for any of your vehicle needs!! My husband has used a local Ford company for his Ford fleet truck needs in the past, but after my experience the other day, Bozard will definitely be getting his business in the future. I think the professionalism and level of customer care I received was well worth the few extra miles we have to drive to get to Bozard! Thank you, BOZARD FORD for a WONDERFUL experience!! I will DEFINITELY be back!!!!!!! More

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The Bozard Ford Team was absolutely fantastic. The customer service from the moment I walked in the door to the minute I drove away in my new car (and really still) was/is outstanding. Anthony Cruzad customer service from the moment I walked in the door to the minute I drove away in my new car (and really still) was/is outstanding. Anthony Cruzado, could not have been more patient with me as I flip flopped between the SUV and Sedan option. He laid out all the benefits of both let me test drive both. He explained all the features of the new car before I left the dealership so that I didn't drive away clueless on how to use the great new technology that it came equip with. Terry Seymour and the finance team were super helpful, explaining all the paperwork and even found additional savings. General Manager, Jeff King oversaw the buying process and made sure everything ran smoothly as well as Letti and Bo Bozard who I had met through some community involvement in the past were also helpful to me in making the right decision. I will be encouraging all my family and friends to Bozard Ford Lincoln when they are ready for new vehicles. More

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Got the New F350 power stroke. Best price anywhere. Everyone I worked with was great. They will do whatever it takes to keep you happy and get you best price. Everyone I worked with was great. They will do whatever it takes to keep you happy and get you best price. More

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I am a repeat Ford Product buyer, first time Bozard Ford customer. I showed up one day to test drive a new 2013 Ford Fusion. Stephen Purdy, Sales Guide, showed me all about the car, went for a test drive customer. I showed up one day to test drive a new 2013 Ford Fusion. Stephen Purdy, Sales Guide, showed me all about the car, went for a test drive. That initial visit was great. I highly recommend Stephen. I decided on a model and color I wanted. If Bozard Ford does not have the car you want in stock, they will get it from somewhere else asap. Price point is by far the best of any automobile dealership, period. I love my new 2013 Ford Fusion. When Bozard Ford says that they want you - The Customer - to be completely and absolutely satisfied, they really mean it. Bozard Ford redefines the term "Service after the Sale". That commitment starts at the very top with Bozard Ford: Jeff King, Thom Workman, George Clark and Stephen Purdy. General Sales Manager Thom Workman is one of the finest people I have met in a very long time. Rest assured, I'll purchase my next Ford Product from this dealership. Bozard Ford equals Honesty and Integrity. Regards, Peter Chase Ponte Vedra Beach, Florida More

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The dealership's staff was very helpful in finding a car for me that met all my needs (gas mileage, safety, etc) at a price that was affordable for me. In addition to that, after the purchase was made, the for me that met all my needs (gas mileage, safety, etc) at a price that was affordable for me. In addition to that, after the purchase was made, the staff still made me feel like a valued customer. They spent hours going through the features of the vehicle and answering all of my questions. Since my purchase, the dealership and my salesman Patrick have stayed in contact with me to ensure my satisfaction. This was my first car buying experience and they really helped me understand and be comfortable with everything that was going on. Great customer service! More

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We had gone to six car dealerships and the trade in price, sincerity, comprehensiveness, and professionalism made Bozard Ford our last and final stop! We would highly recommend and have already done so price, sincerity, comprehensiveness, and professionalism made Bozard Ford our last and final stop! We would highly recommend and have already done so to our friends. More

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I was given all info necessary to help make my selection. My daughter has a Ford Focus and I have an Edge and have been very pleased and the sync system has been great. Our salesman taught us some things t My daughter has a Ford Focus and I have an Edge and have been very pleased and the sync system has been great. Our salesman taught us some things that we had not already known so to learn more of sync's capability was great. I purchased a C-Max hybrid. Entire staff very professional, efficient and accommodating. More

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