Jeff King

30+ Hours of Frustration I have bought 2-3 cars PER Year (from different dealers) over the last 20 yrs (15 in FL). Bozard's Internet Salesman was courteous but the Sales Mgr t I have bought 2-3 cars PER Year (from different dealers) over the last 20 yrs (15 in FL). Bozard's Internet Salesman was courteous but the Sales Mgr took longer than expected to counter my offer. At the end of the final transaction, I was satisfied. More

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Service and new car sales Last year i have purchased a used 2012 Ford explorer, I already had to replace the shocks,brakes,battery, front end recall which the front end literal Last year i have purchased a used 2012 Ford explorer, I already had to replace the shocks,brakes,battery, front end recall which the front end literally fell out. And last but least Airbag problem which would have costed over $500 A lemon by the extreme in my opinion.I made the decision to get out of it well the getting was good and bought a 2014 Ford Edge, Ricky Goodwin was a excellant help, To find a affordable vechile My Family has been a Bozard customer since 1951. The edge was like the 4th vechile purchased by this family in the last few years i also purchased a 2013 F-150 my father a F-150 brother F-250 , and my wife purchased two vechiles her self. the 2012 Explore and now the Edge. Under the circumstances a job well done on the finance guys and Ricky goodwin and the encouragement from piper and the young Lady and the front desk Named Stephanie. why isn't she listed on top? but i HaVE BEEN VERY LUCKY TO HAVE FRIENDS LIKE THESE WHO ACTUALLY CARED ABOUT MY PROBLEMS IN SOLVING THE GREAT LEMON PROBLEM lol WINKS. More

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great truck buying experience Best selection of ford f150 trucks in Northeast Florida. Received great service from Stephen Purdy. Very engaging and personal. Made sure to unde Best selection of ford f150 trucks in Northeast Florida. Received great service from Stephen Purdy. Very engaging and personal. Made sure to understand what I was looking for and help make sure everything was covered. Would highly recommend. More

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Bozard is the BEST Auto Dealership I've ever bought from. I bought my 2013 Ford Escape about 26 months ago - and could not be happier with my Ford Escape or Bozard Ford. I wanted to buy a 2013 Ford Escape a I bought my 2013 Ford Escape about 26 months ago - and could not be happier with my Ford Escape or Bozard Ford. I wanted to buy a 2013 Ford Escape and a friend recommended Bozard Ford - and suggested I should ask for Salesman Ricky Goodwin because he's the most honest car salesman he'd ever met. Ricky is a trustworthy car salesman (not mutually exclusive terms afterall... lol) and I enjoyed doing business with another U.S. Military Veteran that has the integrity to look customers in the eye while promising to stand behind his product and service agreement, etc. I did as my friend suggested and Ricky Goodwin helped me find the exact car I was looking for then quickly agreed to sell the Escape to me for less than I'd expected from the studying I did prior to shopping. Ricky also sold the maintenance agreement and extended warranty for an excellent price - and they have already saved me a bundle compared to the charges I'd paid to repair my last vehicle (a Honda Ridgeline) after a similar time period several years ago. Recently the warning light came on my dashboard telling me that my brakes might fail - so I immediately drove to Bozard's Service Dept.where Colby Clarke asked me as I pulled up if he could help. He checked the warning light and immediately crawled under the wheels of my Ford Escape and located the problem on the 4th wheel. Colby scheduled me for a repair right away and secured a free rental from Enterprise within minutes. The 2014 Lincoln Navigator rental was a pleasure to drive for the next 4 days it took for the parts to arrive and the repair completed. My Ford Escape was repaired free of charges and the rental did not cost me anything either - other than 4 gallons of gas I had to replace. I've bought about 20 vehicles in my life and this is the first time I've been 100% satisfied with my purchase and service after 2 plus years. Bozard Ford is the Dealership I wish I could have bought all of my cars from - because they're simply the best I've ever seen. If there's one complaint I could share - it's that there was no Bozard Ford/Lincoln Dealership in the areas of the U.S. that I used to live. Bozard is simply the best and I wish all car dealerships would use the same business practices as Bozard - and hire personnel with as much class and integrity as Ricky Goodwin and Colby Clarke. Thanks Bozard Ford - you're the best! Submitted by Dave Allen, Retired Boston Police Sergeant More

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A very professional and friendly welcome I extend my congratulations to the entire team at Bozard Ford. My experience was excellent from the moment I stepped through the door. The staff was I extend my congratulations to the entire team at Bozard Ford. My experience was excellent from the moment I stepped through the door. The staff was attentive to my interests and made every effort to match and even exceed my needs. This impressively positive attitude was a significant factor in my final decision to buy my vehicle at Bozard Ford. Thank you. More

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First Class The best car buying experience. Staff was great, very knowledgeable and got it done right! Definitely a first class experience. Would absolutely bu The best car buying experience. Staff was great, very knowledgeable and got it done right! Definitely a first class experience. Would absolutely but from Bozard! More

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My wonderful new Lincoln! I had a really good experience with the dealership and the staff at Bozard Ford. I enjoyed my purchasing encounter from Jeff King to Brian Harvey! I had a really good experience with the dealership and the staff at Bozard Ford. I enjoyed my purchasing encounter from Jeff King to Brian Harvey! More

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Bozard Ford > Tom Bush BMW You know the saying, "You Don’t Know What You Have Until It’s Gone?" Well, you can never truly appreciate the service at Bozard Ford until you have to You know the saying, "You Don’t Know What You Have Until It’s Gone?" Well, you can never truly appreciate the service at Bozard Ford until you have to spend a few hours at Tom Bush BMW. You pull up into the service lane, no one comes to see you. You walk in, no one talks to you for a good 5-10 minutes. You finally get checked in after you overhear the service manager say, "Well, she's 15 minutes early," and no one talks to you. No one asks you if you'd like some water. If you'd like to know what interent to use while you wait. If you'd like a snack. Or maybe a ride to the Town Center. If you'd like somewhere to sit comfortably while you wait. Disney World may be called the best place on earth, but Bozard Ford is a close second. I wish there was a Bozard BMW. But a dream is a wish your heart makes. More

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Excellent service from the start. Attentive and responsive to our questions. Followed through with everything that was discuss in our purchase. I would be back to buy my next car or truck there wi responsive to our questions. Followed through with everything that was discuss in our purchase. I would be back to buy my next car or truck there without hesitation. More

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Best car buying experience I ever had. The owners gave us a great deal, Jeff King set us up with a very informative non pushy salesman Luis and Russell and Ed looked the car over mechanically with me. I high a great deal, Jeff King set us up with a very informative non pushy salesman Luis and Russell and Ed looked the car over mechanically with me. I highly recommend this dealer for both sales and service. More

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