Jeff Crabtree

Always a great experience If you’re in the market for your next vehicle this is definitely the place to go. I’ve purchased my last 3 vehicles here and the last two I’ve had the If you’re in the market for your next vehicle this is definitely the place to go. I’ve purchased my last 3 vehicles here and the last two I’ve had the pleasure to work with William May, one of the salesmen. William is thorough and goes above and beyond to create an amazing car-buying experience. You’ll never feel pressured or rushed and he takes time to thoroughly explain the best options for you and your family. William is flexible, courteous, knowledgeable, and in truly exemplifies service. Stop in and see him. You’ll be glad you did. I know I am. More

Report | Print

Best car experience ever This gas been the best car buying experience I've ever had out if 40 tyears! Sam was the best sakemen and bubba smith in financials was tops as well This gas been the best car buying experience I've ever had out if 40 tyears! Sam was the best sakemen and bubba smith in financials was tops as well as is everotgere. I would not think if using any other place! Highly recommend! More

Report | Print

Outstanding Used Car Folks I bought a used Prius from 5 Star. I had the misfortune of having a saftey related defect show up on the car shortly after driving it home. I came I bought a used Prius from 5 Star. I had the misfortune of having a saftey related defect show up on the car shortly after driving it home. I came back to Five Star ready for a stand off but was pleasantly surprised at being given the option of a repair or swapping to an equal value car. There were no other Prius available at that time, so I opted for a repair. Jim called me later that week and advised that the repair work revealed additional problems with the vehicle. I was frustrated but only for only a short time. This is when Jim presented me with the option of an even swap to a different Prius that just showed up on the lot. The Prius I was swapped into had much fewer miles, upgraded options and also was in better condition. Well done to Jim and the Five Star team for working hard to put things right with my used car purchase. I highly recommend Five Star for your next new or used car purchase. By the way the new Bullitt Mustangs are sweet....someday! More

Report | Print

2019 Explorer Just bought another vehicle from Rick Dike! Great customer service and experience!! This is at least the 10 vehicles purchased from Rick. We will be Just bought another vehicle from Rick Dike! Great customer service and experience!! This is at least the 10 vehicles purchased from Rick. We will be purchasing another soon. More

Report | Print

Excellent Team! Sam, Jeff and David made an excellent team and made my purchase quick and easy. Sam Limo is a wonderful person to work with, and in fact so popular h Sam, Jeff and David made an excellent team and made my purchase quick and easy. Sam Limo is a wonderful person to work with, and in fact so popular he was dealing with multiple customers so Jeff Crabtree jumped in to help with the process. They were able to quickly work a deal that I was very pleased with! Even though it was a Friday, I was not able to get there until almost 6PM, which meant they would have to stay late, I never heard a complaint. All members of the team were polite, and professional. More

Report | Print

Amazing service Alfred is a dedicated salesman. He made our experience very enjoyable. This is a great dealership!! Everyone we worked with was friendly and worked ha Alfred is a dedicated salesman. He made our experience very enjoyable. This is a great dealership!! Everyone we worked with was friendly and worked hard to meet our needs. More

Report | Print

Best buying and customer service experience Crystal Sanders, John Little and the whole Sam Pack family is amazing at the North Richland Hills Location. They have made the buying experience pain Crystal Sanders, John Little and the whole Sam Pack family is amazing at the North Richland Hills Location. They have made the buying experience painless and easy. They listen to what we need and question and work hard with their team to insure we get what is best for our family. Crystal and John always goes above and beyond for their customers. We look forward to working with these two and the whole team again for our kids. More

Report | Print

Treats You As Family If you want to be treated like family and valued as a customer then come to 5 Star Ford. They truly care about you and your family and will work extre If you want to be treated like family and valued as a customer then come to 5 Star Ford. They truly care about you and your family and will work extremely hard to take care of you and your family. Do not waste your time going anywhere else. Their sales and service department is the best!!! Do yourself a favor and become part of the 5 Star Ford family. More

Report | Print

Excellent as always Salesperson, manager, finance, after market and service are all excellent. Would not even think of going elsewhere . Jeff crabtree started this expe Salesperson, manager, finance, after market and service are all excellent. Would not even think of going elsewhere . Jeff crabtree started this experience 10 plus years ago and doreen has taken over quite well More

Report | Print

Best experience ever! I've been with Five Star Ford a long, long time. Each time I go in for anything, I am treated very well. Over the years they have worked to improve I've been with Five Star Ford a long, long time. Each time I go in for anything, I am treated very well. Over the years they have worked to improve relationships with their customers and I believe they have made great strides. My experience in buying my 2003 with Jeff Crabtree was a great experience. During the years Jeff was promoted and rightly so, and when I came in to help my daughter find the Ford she wanted, he introduced me to Mel Siebel. We had such a great experience with Mel that I bought a 2018 from him. The Fords I've owned were the best cars ever. I had them for 13 plus years. I loved each one and in my opinion, Ford is the best vehicle to own! Jeff and Mel.....you guys are the greatest. Being a female, your courtesy and professionalism was more than I expected but so greatly appreciated. Best to you both. More

Report | Print