Jeff Crabtree

Outstanding customer Service Bought a new 2019 Ford F150 yesterday. Due to Covid 19, we did everything online. It was a great experience. Our salesman, Ryan Carnes, made the wh Bought a new 2019 Ford F150 yesterday. Due to Covid 19, we did everything online. It was a great experience. Our salesman, Ryan Carnes, made the whole day delightful & easy and was a joy to deal with. The finance manager had everything in order for signing when we went to pick up the truck. I would highly recommend Five Star Ford!!!! More

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Leased 5th car from this dealer We have worked with Rick Dike and Lee Clanton for over 10 years. We just call and tell them what we want to look at and the car(s) are ready when we We have worked with Rick Dike and Lee Clanton for over 10 years. We just call and tell them what we want to look at and the car(s) are ready when we get to the dealership. Rick gets us the best deal he can and Lee instructs us on all of the features of the vehicle and we are out the door. The dealership is like family to us. More

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We've had the best experience purchasing two vehicles at Five Star Ford recently. The staff has been so helpful and knowledgeable in all the departments we worked with. They worked diligently to locate th Five Star Ford recently. The staff has been so helpful and knowledgeable in all the departments we worked with. They worked diligently to locate the vehicles we wanted and gave us such red carpet service from start to finish! More

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Great Alfred was our salesman. Friendly and high energy. (wear your track shoes), Jeff Crabtree helped answer some of our questions. MM Ross helped wi Alfred was our salesman. Friendly and high energy. (wear your track shoes), Jeff Crabtree helped answer some of our questions. MM Ross helped with the financing and David Welsh thoroughly explained all the paperwork. Thanks to all. More

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Another Great Buying Experience At This Location I purchased my 6th car from this dealership to date. Consistent good customer service and very honest/ethical about everything they do. A+ experience I purchased my 6th car from this dealership to date. Consistent good customer service and very honest/ethical about everything they do. A+ experience all the way around. More

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Awesome Start to Finish!! This is the second time I have dealt with Alfred at 5 Star Ford and am always impressed! Everything from identifying my requirements to finding the v This is the second time I have dealt with Alfred at 5 Star Ford and am always impressed! Everything from identifying my requirements to finding the vehicle, test drive, purchase and service is absolutely friendly and efficient. I really have been happy with everything about this dealership. More

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Five Star NRH Rocks! Again As always the team at Five Star made the purchase process a breeze. If you are in the market for a vehicle go see my friend Alfred. Thank you! As always the team at Five Star made the purchase process a breeze. If you are in the market for a vehicle go see my friend Alfred. Thank you! More

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Fun & Informative Fantastic, same as the last time! I came back because Jeff had done such a great job for me before, Jim & David were just as good to me, enjoyed the t Fantastic, same as the last time! I came back because Jeff had done such a great job for me before, Jim & David were just as good to me, enjoyed the time with them all as we got me the car I wanted! More

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Quick, Honest & Easy After 11 years of purchasing from another Ford store outside of the D/FW metroplex, that relationship ended so I needed a new Ford dealership to purch After 11 years of purchasing from another Ford store outside of the D/FW metroplex, that relationship ended so I needed a new Ford dealership to purchase from as I purchase vehicles yearly. I made one phone call to 5 Star Ford NRH and asked to speak to the General Sales Manager. I was greeted by Jeff Crabtree over the phone and I began to tell him my history of how I like to purchase new Ford's every year and how my relationship with another Ford dealership had abruptly ended. Jeff was very sincere and LISTENED to my wants and requests. He met every one of them making this in all reality, the easiest purchase of a new vehicle I have ever had. My salesman, John Hilsinger, was extremely friendly, knowledgeable and had all my paperwork printed and ready prior to my arrival to the dealership to take delivery of my wife's new 2020 Ford Explorer ST. David Welch, finance manager, was extremely helpful in explaining all financing options and was very friendly. I cannot begin to tell you how easy this purchase was. I have now ordered a new 2020 Ford F-250 Platinum from 5 Star Ford NRH and expect it to arrive next month and will be returning to purchase this vehicle in the near future. Thank you all! I will see you soon! More

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Bought out Ford Lease Excellent service and no pressure from sales or finance to buy another vehicle or extended warranty. Tut Edwards, Finance Manager was very helpful an Excellent service and no pressure from sales or finance to buy another vehicle or extended warranty. Tut Edwards, Finance Manager was very helpful and answered all my questions. A completely different and much more professional experience than trying to do the same at another 5-Star dealership in the meteoplex. Jesus in sales was also excellent in helping in the buy-out process without sales pressure. Great customer service!! Adam Ibarra in Parts fixed my key FOB as a courtesy when other dealer wanted $250 to replace it. More

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