Jeff Crabtree

Fantastic Truck Buying Experience Lee Clanton and the rest of the folks at Five Star Ford are first class. They treated us with the respect and courtesy and didn't do business like mo Lee Clanton and the rest of the folks at Five Star Ford are first class. They treated us with the respect and courtesy and didn't do business like most of us have come to expect from the auto business. Lee understood that we were educated customers and knew how auto financing worked. Rather then having us wait and go back and forth with the sales manager, we pre negotiated everything through email before my wife and I made the trip to the dealer for the test drive. When we got there, the exact vehicle was ready (not a 'similar' vehicle with added features) for my wife and I to test drive. We went into Lee's office where he turned his screen around to show how the financing would work and adjusted things based on certain variables (accessories etc) to show us what the payment would be. We even ran our credit in his office so we could make sure everything we had talked about was good and that our privacy was considered. Our experience with the accessories manager, the general sales manager and our finance manager was quick and easy. No high-pressure sales, fair prices and great customer service. I highly recommend driving to Five Star Ford from anywhere you live in the metroplex - we drove over an hour from Little Elm and we are extremely happy we did. More

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Ford-F150 Magma Red Daniel was knowledgeable and very friendly. Went out of his way to make sure the truck we leased was everything we wanted. It is always a pleasure to Daniel was knowledgeable and very friendly. Went out of his way to make sure the truck we leased was everything we wanted. It is always a pleasure to see MMR. He made sure we were well taken care. Can't say enough about MMR! Joe in finance was great had us out quickly. Love that! MMR, Daniel, Joe and Jeff were awesome! More

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Great salesman True to his word, Ken Mclemore listened to me and found us the prefect car. In less then an hour I had it picked out and the paperwork done. This wa True to his word, Ken Mclemore listened to me and found us the prefect car. In less then an hour I had it picked out and the paperwork done. This was the second car we purchased from him at FiveStarFord on NRH and I’m sure we will see him again for our third when the time comes. More

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Car buying Doreen (have known for over 10 yrs) worked very hard and was totally awesome. I now have a great car with a wonderful deal and lower payment. Love 5 s Doreen (have known for over 10 yrs) worked very hard and was totally awesome. I now have a great car with a wonderful deal and lower payment. Love 5 star experience. More

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Alfred El-Darazi Review Alfred was very nice, courteous, and respectful. He seemed to be driven to make sure that we had a great experience at Five Star Ford. He was very k Alfred was very nice, courteous, and respectful. He seemed to be driven to make sure that we had a great experience at Five Star Ford. He was very knowledgeable and answered all of our questions. I would highly recommend Alfred to anyone looking to purchase a new car. More

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Five Star Ford is THE place to buy a car! The entire staff at Five Star Ford is absolutely the best! I and my family have purchased cars here for over 15 years, and Alfred El-Darazi has sold u The entire staff at Five Star Ford is absolutely the best! I and my family have purchased cars here for over 15 years, and Alfred El-Darazi has sold us approximately 7 cars! I walk in and tell him what want and he says "What color and what paymenr?" I loved meeting Joe Vasquez in Finance too. They make you feel special and always welcome. Wouldn't deal anywhere else. More

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Best car buying experience ever!! David made the whole process incredibly easy and quick. His vast knowledge and honesty he truly makes you feel like family. He definitely had my sons David made the whole process incredibly easy and quick. His vast knowledge and honesty he truly makes you feel like family. He definitely had my sons best interest at heart and it showed. We can’t wait to buy from him again! More

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Outstanding Professionalism Purchasing a vehicle from Five Star Ford in North Richland Hills is a pleasant experience. I never feel the stress and sales pressure that I have exp Purchasing a vehicle from Five Star Ford in North Richland Hills is a pleasant experience. I never feel the stress and sales pressure that I have experienced at other dealerships while performing the requisite model comparison prior to making a final purchase. I have purchased three vehicles from Five Star Ford and each one has been a comfortable exchange with my sales assistant. More

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Wonderful Experience!!!! Juan Hernandez and the Five Star Ford Family are amazing! Second vehicle we purchase here, and certainly, not our last!! Great to deal with, knowledg Juan Hernandez and the Five Star Ford Family are amazing! Second vehicle we purchase here, and certainly, not our last!! Great to deal with, knowledgeable and do all they can to assist you. Juan listens and delivers. Come see for yourself-they don't disappoint. P.S. Juan, we'll see you soon for that F-250. More

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Extremely Professional and Customer Focus I bought a pre-owned 2013 Ford 150 Lariat. Contacting Alfred El-Darzi was extremely easy (especially since he knew who I was – a past customer). Alfre I bought a pre-owned 2013 Ford 150 Lariat. Contacting Alfred El-Darzi was extremely easy (especially since he knew who I was – a past customer). Alfred contacted me the same day that I was made aware of the pre-owned vehicle at the car lot by USAA., which I thought showed tremendous customer service. He had everything already set up for a smooth transaction for both my daughter and I. Alfred turned what could've been a nightmare into a very good experience. My daughter was extremely impressed with the customer service and Alfred’s professional. Alfred is worthy of any of my business and if I need anything in the future I would make the effort to deal with him again! Thanks for everything you helped with during this transaction Alfred. Awesome Job !!! More

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